Sub slot to Sub Slot (Level 3 Sub Slot)

Arun_Shaw
Tera Contributor

Hi Community, Is there any way to model level 3 Sub Slot under Equipment Holder in ServiceNow. From Level 3 sub slot, I mean Slot to Sub slot, Sub slot to Sub sub Slot (Level 3 Slot). Which CMDB class i can use to handle such use case ? 

1 ACCEPTED SOLUTION

Marshall Parker
Tera Guru

The various Telecom classes under Equipment Holder can be used to store individual items .. then you use CI Relationships to model containment.

 

You can use CI Relationships to show a link from 1 Slot to a Subslot, but just as easily you can show a link from Subslot 1 to Subslot 2 to build a deeper hierarchy.

 

One example may look like:

Shelf "A" -> Contains:Contained By -> Slot "B" -> Contains:Contained By -> Subslot "C" -> Contains:Contained By -> Subslot "D"

 

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3 REPLIES 3

Ashok Sasidhara
Tera Sage
Tera Sage

You need to use cmdb_ci_container_slot for Slots and cmdb_ci_container_subslot for Subslots. 
Check the following URL for more information: 

https://docs.servicenow.com/bundle/washingtondc-telecom-network-inventory/page/product/tmt-telecom-n...

 

 

Marshall Parker
Tera Guru

The various Telecom classes under Equipment Holder can be used to store individual items .. then you use CI Relationships to model containment.

 

You can use CI Relationships to show a link from 1 Slot to a Subslot, but just as easily you can show a link from Subslot 1 to Subslot 2 to build a deeper hierarchy.

 

One example may look like:

Shelf "A" -> Contains:Contained By -> Slot "B" -> Contains:Contained By -> Subslot "C" -> Contains:Contained By -> Subslot "D"

 

Thank You Marshall. I build it in same way