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yesterday
Hello,
I'm looking for this systems property: glide.cmdb.logger.source.identification_engine
Can someone tell me where to find it?
I've looked in sys_properties and the cmdb Properties.
I'm reviewing the logging features in the cmdb. I'm on Zurich and I can find:
1. glide.cmdb.logger.source.CMDBDependentCI
2. glide.cmdb.logger.source.cmdb_dedup_temp
3. glide.cmdb.logger.source.Duplicate_Merger
4. glide.cmdb.logger.use_syslog.CMDBHealth
and some more with "use_syslog".
Was this system property deprecated and replaced?
Thank you!
Solved! Go to Solution.
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yesterday
According to the ServiceNow Docs site
You need to create this property (since it doesn't already exist in your instance).
- glide.cmdb.logger.source.identification_engine
- Enable and configure what type of details the system logs when using IRE outside the scope of identification simulation. For example, when using an API, ECC queue or scheduled jobs.
- Type: string
- Default value: info, warn, error, debug, or debugVerbose
- Location: Add the property to the System Property [sys_properties] table.
Note: Depending on the setting, the system can generate large amounts of data that might affect overall system performance. Set the value with caution, limiting the level of details and use time to the minimum necessary for testing or debugging.For more troubleshooting information, see the How to capture IRE [identification and reconciliation engine] debug logs [KB0750382] knowledge base article.
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yesterday
Hi @HEATHERADYE
In application navigation write
Sys_properties.list
And search for these properties.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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yesterday
Hi @HEATHERADYE ,
1) all the system properties stores in sys_properties table.
open your application navigator . and type this and click enter
this will redirect you on properties table
2) enter your property name
If you found my solution helpful, please mark it as Helpful or Accepted Solution...!
thanks,
tejas
Email: adhalraotejas1018@gmail.com
LinkedIn: https://www.linkedin.com/in/tejas1018
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yesterday
According to the ServiceNow Docs site
You need to create this property (since it doesn't already exist in your instance).
- glide.cmdb.logger.source.identification_engine
- Enable and configure what type of details the system logs when using IRE outside the scope of identification simulation. For example, when using an API, ECC queue or scheduled jobs.
- Type: string
- Default value: info, warn, error, debug, or debugVerbose
- Location: Add the property to the System Property [sys_properties] table.
Note: Depending on the setting, the system can generate large amounts of data that might affect overall system performance. Set the value with caution, limiting the level of details and use time to the minimum necessary for testing or debugging.For more troubleshooting information, see the How to capture IRE [identification and reconciliation engine] debug logs [KB0750382] knowledge base article.
