Modelling L2 production support in alignment with CSDM

[PG2]

Considering an organisational model where L2 prod support and L3 change/build/non-prod support of an application is provided by two distinct areas of technology, what would be the best approach to model a service that provides the L2 production support function?

Assuming the requirement for a distinct service, would it be best to model a Technical Service in the Manage domain or a Business Service in the 'Sell/Consume' domain?

[Barry Kant]

Not exactly, this is part of Service Portfolio Management and ootb. It is a depends on relation in the cmdb_rel_ci table:

 

[PG2]

Interesting. Do you know if there is any reference documents or content that describes this. From what I've seen, CSDM doesn't really visualise or describe this. 

[Barry Kant]

not a lot that I can find:
Service Builder