Core Business Suite

Core Business Suite (CBS)

With ServiceNow, organizations can streamline requests across core functions, empowering employees to find answers and get help fast, while enabling functional business experts to act on cases efficiently.

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What's New in CBS: The December 2025 Release Is Here 🎉
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What's New in CBS: The December 2025 Release Is Here 🎉

December 2025 | Core Bus...

Sarah Means
What's New in CBS: A Look at Our April 2026 Release 🎉
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What's New in CBS: A Look at Our April 2026 Release 🎉

April 2026 | Core Busine...

Sarah Means

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Getting started with Core Business Suite

What it Contains The ServiceNow Core Business Suite is an AI-powered platform that unifies HR, health & safety, finance, procurement, legal, and facilities operations into a single, intelligent experience. Employees submit requests from one portal, A...

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CBS Now Assist for Setup - What Exactly is Out of the Box?

Whether you are a customer or a partner - this article is intended to be a guide to help you understand what "Pre-Configured" options come with the quick start CBS Now Assist for Setup, so you know exactly where you are starting from. The "Pre-Conf...

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What's New in CBS: A Look at Our April 2026 Release 🎉

April 2026 | Core Business Suite Hey CBS community! We've been busy over the past few months, and we're excited to share what's been cooking in the latest release of Core Business Suite. From a completely revamped setup experience to an AI assistan...

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What's New in CBS: The December 2025 Release Is Here 🎉

December 2025 | Core Business Suite If you've been waiting for a reason to get excited about your employee service experience, the Core Business Suite December 2025 release has you covered. December's update is all about making life easier — for em...

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