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Agent Workspace and Dispatcher Workspace

AnanyaT
Tera Contributor

Not able to access these workspaces. Have downloaded the FSM and CSM plugins.

3 REPLIES 3

Vishal Jaswal
Tera Sage

Hello @AnanyaT 

Please share the screenshot of installed plugins

VishalJaswal_0-1790266802725.png

 


Hope that helps!

 has these two

 

Hello @AnanyaT 

I would recommend to install these two in your PDI and then notice that you have CSM/FSM Configurable workspace. If yes, then maybe you need to repair or uninstall and install it again in your instance.  


Hope that helps!