how to change the order Faceted Search widget top navigation ALL from first place to second place
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01-06-2025 02:41 AM
Hello Everyone,
i have requirement where i want to change the order of Faceted Search widget top navigation.
as in the image you can see whenever i search this section appears which is in the red box.
i can change the order label of the top navigation except for the "ALL" tab from the Search Applications Configuration Navigation Tabs but
1. currently whenever i search anything first it will open "ALL" tab section by default my requirement is change the order of navigation inside the red box at first place i want request then incident then ALL then rest of the item.
2. i want to change the default option whenever i search anything it should open the search result from incident by default instead of all.
i am ready to clone this widget and do any modification need for this but unable to figure this out as i have recently started my journey with this. can you please help me with this
Thank you so much for help.
please help me @Ankur Bawiskar @Runjay Patel @Brad Bowman @Juhi Poddar @Uncle Rob @Anand Kumar P @Ravi Chandra_K @Mark Manders @Community Alums @Colin OBrien
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01-06-2025 02:57 AM
Did you check which OOB widget shows up that red box?
You will have to clone that and change the sequence
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-06-2025 03:11 AM
hello @Ankur Bawiskar first of all thanks for reply.
the red box is not of any widget i marked it in red color just to highlight which part i am referring
this is how actual it looks like and its part of the widget "Faceted Search" except "All" tab i can rearrange the rest of them from Search Applications Configuration(sys_search_context_config).
but as my requirements i want to change the order of "ALL" and keep it at the third place and whenever i search anything it should open search result from "Incident" tabs instead of "ALL"
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01-06-2025 02:59 AM
this is the widget -> Faceted Search
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-06-2025 03:38 AM
@Ankur Bawiskar i know that the name of the widget of is Faceted Search
but what i want is the change the order of navigation tab which is in the red box of the original question,
how to chnage the order of that i want to place "ALL " tab from first to third place and want to chnage the default tab from all the any other.
how to achieve this ?