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how to change the order Faceted Search widget top navigation ALL from first place to second place

Sundaram0713
Tera Expert

Hello Everyone,

i have requirement where i want to change the order of Faceted Search widget top navigation.

Sundaram0713_1-1736158426883.png

 

as in the image you can see whenever i search this section appears which is in the red box. 
i can change the order label of the top navigation except for the "ALL" tab from the Search Applications Configuration Navigation Tabs but 
1. currently whenever i search anything first it will open "ALL" tab section by default my requirement is change the order of navigation inside the red box at first place i want request then incident then ALL then rest of the item.
2. i want to change the default option whenever i search anything it should open the search result from incident by default instead of all.

i am ready to clone this widget and do any modification need for this but unable to figure this out as i have recently started my journey with this. can you please help me with this

Thank you so much for help.

please help me @Ankur Bawiskar @Runjay Patel  @Brad Bowman   @Juhi Poddar  @Uncle Rob  @Anand Kumar P  @Ravi Chandra_K  @Mark Manders   @Community Alums   @Colin OBrien 

 



8 REPLIES 8

Ankur Bawiskar
Tera Patron
Tera Patron

@Sundaram0713 

Did you check which OOB widget shows up that red box?

You will have to clone that and change the sequence

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

hello @Ankur Bawiskar  first of all thanks for reply.
the red box is not of any widget i marked it in red color just to highlight which part i am referring 

Sundaram0713_0-1736161338789.png


this is how actual it looks like and its part of the widget "Faceted Search" except "All" tab i can rearrange the rest of them from Search Applications Configuration(sys_search_context_config). 

Sundaram0713_2-1736161781134.png

but as my requirements i want to change the order of "ALL" and keep it at the third place and whenever i search anything it should open search result from "Incident" tabs instead of "ALL"




Ankur Bawiskar
Tera Patron
Tera Patron

@Sundaram0713 

this is the widget -> Faceted Search 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar  i know that the name of the widget of is Faceted Search 
but what i want is the change the order of navigation tab which is in the red box of the original question,
how to chnage the order of that i want to place "ALL " tab from first to third place and want to chnage the default tab from all the any other.

how to achieve this ?