Primary color - Branding Editor

[Thomas98]

I’m a complete novice when it comes to Service Portal design and looking for guidance from the Community. We have a requirement to change the colours of our Service Portal to better match the corporate colors of the organization. I’m using the Branding Editor to change the colors and everything is working EXCEPT the “Primary” color under Brand. No matter what I change it to, it always reverts to #1F8476 which I believe is the default ServiceNow La Jolla theme.

I suspect it’s taking the Primary color from somewhere else in CSS or Bootstrap but have no idea where to look.

Screenshot: Primary colour is blue, but once I save, it reverts to green again.  Any help is appreciated. Thanks!  

[Maik Skoddow · Accepted solution]

Hi

you also can set the primary color manually. Open the Service Portal record and insert at field CSS the key value pair from below screenshot:

Kind regards
Maik

[Thomas98]

Thank you!  It worked yay!