Regarding Field changes in CSM Workspace in Change management table

adi5066
Tera Contributor

‎05-17-2024 10:24 AM

My Concern is I need to do the field changes in Change table which has to be visible in  CSM Workspace , But Change table belongs to ITSM Workspace , How can we acheive it ?

I have already selected ITSM Workspace and tried using Form UI Builder , I changed the fields according to the requirements but it didn't worked for me as The changes are not visible in the change in CSM Workspace .
Please help me out in this !!

Thanks 

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Maik Skoddow
Tera Patron
Tera Patron

‎05-18-2024 06:58 PM

A table does not belong to any Workspace. Instead each Workspace decides by its own which tables to use and how to present it. That means you can open the same change record in different Workspaces, and probably they will look different due to the related Workspace configurations. 

That means for you that you have to modify the CSM Workspace and you don't need to care about other Workspaces.

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