Smiley face - Survey - missing images post upgrade

Richard T
Kilo Guru

Hi

We have been using the smiley faces in a survey for a while now but post an upgrade to Madrid these seem to have gone missing for some reason.

I can see them in our Dev environment but have no idea how to export them to prod.

any suggestions?

 

Thanks

1 ACCEPTED SOLUTION

Richard T
Kilo Guru

Ended up obtaining a new set of images.

 

Thanks for the responses.

View solution in original post

2 REPLIES 2

Alberto Consonn
ServiceNow Employee
ServiceNow Employee

Hi,

If the smiley face images are stored to the Image library, then Images do create sys_update_xml.

So you could go in that table and pick every images in there and put them in a common update set that you could then export and commit in the new instance.

If I have answered your question, please mark my response as correct and/or helpful so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.

Thank you

Cheers
Alberto

Richard T
Kilo Guru

Ended up obtaining a new set of images.

 

Thanks for the responses.