CSM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Show a Record Producer in My Task on ESC Portal

Hi Community,I want to have a record producer show under My Tasks on the ESC Portal(To-dos page). Currently it is showing me the tasks assigned to me but i can not fill in fields or variables. SO I want that a ESC portal user should be able to fill i...

TOXIC STORM by Tera Contributor
  • 559 Views
  • 6 replies
  • 0 helpfuls

change email address error

i wanted to update my email address from this (rohitsinghdafouti12@gmail.com) to the one i have used previously (rohitsdafouti@gmail.com) . But i am not able to do it . i am getting the error as i have shared the screenshot of error message . please ...

signon.service-now.com_now_cuam_user-profile-detail_myProfile_NL(Surface Pro 7).png
wizrsd by Giga Contributor
  • 885 Views
  • 9 replies
  • 2 helpfuls

Set Time To Resolve Flow Servicenow

 I ran a Flow that loads data from a staging table to the Case table.Now in the flow context list , the Set Time To Resolve are showing as "In Queue" without flow name  in the Flow Context.If the state is Error or complete in that scenario the flow n...

mdshahvez11_2-1752346126975.png
mdshahvez11 by Tera Contributor
  • 1537 Views
  • 3 replies
  • 0 helpfuls

Login to Snow from a website

Hi every one ! I'm requesting your help for a requirement from my customer :my customer has customers which can log to their website. These customers are also stored through accounts and contacts table, in service now. I'm looking for ways for- being...

Encryption in ServiceNow

HI All, Has anyone implemented the  table level encryption in servicenow . Basically the requirement is to encrypt entire table  . not only the specific field, Thanks

puja kumari by Tera Contributor
  • 550 Views
  • 5 replies
  • 2 helpfuls

Data Sync from servicenow to an external system

Hi all,How to implement Data synchronization from ServiceNow to External system via mid server . what is the role of Midserver for securely transferring the data which supported throughout by midserver . And also data should be real time. Thanks

puja kumari by Tera Contributor
  • 654 Views
  • 5 replies
  • 0 helpfuls

Resolved! live list update, how to get the data that was updated?

Hello all,im using a list in csm workspace and we want to use the live list feature.we can see that an update to the list have happend because a number appears next to the refresh button above the list. is there any way i can see what have updated? w...

fredrik_ by Tera Expert
  • 467 Views
  • 1 replies
  • 0 helpfuls

Mandatory field in variable set impacting UI policy

I have a catalog item that contains several variables and two mandatory variable sets. I have a UI Policy for the catalog item that hides these variable sets on the form unless option 2 condition is met on one of the variables. If option 2 is selecte...

riskay123 by Mega Guru
  • 2256 Views
  • 9 replies
  • 0 helpfuls

Resolved! increment the filename for screenshot/image

We need to increment the filename for the screenshot/image attached in HTML type fieldCurrently all the screenshot/image are showing in same filename pastedimage.pngIs there any setup we can do to increment like psatedimage.png, pastedimage(1).png, p...