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Urgent! Facing Problem in Virtual Agent file picker and roles

ak_23
Tera Contributor

I created a virtual agent flow for a custom case table form base case table where I am asking for attachment from the user, I am applying VA script to add the attachment to custom case table 

ak_23_1-1747132470007.png

 

For admin it is working as expected i.e it is attaching the attachments to the case record and case is getting created but for normal user- snc_internal, it is not working and throwing error : 

ak_23_2-1747132581733.png

can anyone please help me! I am stuck in this from a week now. 

 

#virtual_agent #case #role #custom_table

 

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