We can call AI search in server side script. ServiceNow has provided one OOB script include(AISASearchUtil).Before calling that script include make sure you are in global scope.In the below script I have extracted KB articles from the response of the...
1. Tostring The toString() method is what it sounds, returns the number as a string. However, if you provide a parameter, such as 2, 8, or 16 it will return binary, octal or hexadecimal value respectively. var num = 123; num.toString(); // "123" (100...
This user guide is based on the Wiki Book "ServiceNow Basics" I have reformatted and removed most references to Dublin release and the old UI (UI11). This is a great learning guide for users starting out in Eureka (UI14).
ATF - How to use “Click Model button” test step This describes how to use “Click Model Button” test step of ATF. Deleting an Incident is the used test case. Please note that I have used only the required steps to explain the clicking model button s...
The Tale of the Forgotten Emails In the vast digital kingdom of ServiceNow, a diligent administrator named Nik found themselves drowning in an ocean of unwanted emails. Their inbox, once a place of order, was now a chaotic mess filled with spam an...
It would be great if we at least had consensus about what a Definition of Ready and a Definition of Done is in the first place. There are so many different opinions, variants, beliefs. It is what it is. So here is my contribution to the cacophony: ...
Personalize option on service portal list view is one of the common ask from various customers. I have create a widget which adds a feature to allow end users to add or remove columns from list view on service portal. Portal-List-Personalize Widget t...
ServiceNow RPA: an introduction Structured and large organizational processes have become more efficient thanks to traditional automation, but as more and more companies are looking to digitally transform their organization, they are confronted with ...
Hello, In this article, i will show you how you can add the rows dynamically in MRVS based on the input value of a catalog item. For this, i have created 1 Record producer, in which there is one field "No. of Companies worked". And i have 1 MultiRow ...
This is not going to be a lengthy article, but since I do not have access to create blog entries, this is as good a place as any. Is there anyone in business today who has not heard the "I don't know, I guess it's just because that's how it's always ...
There's a neat little script include provided OOB called NiceError. The usage is very simple, simply invoke the script include constructor to get your message: var msg = new NiceError("Some log message"); gs.info(msg); What it does for you is where...
Limit Rows First thought To limit rows a quick search brought us to several sources mentioning: var field = g_form.getField("multiple_approvers"); // multi variable set name if (field != null) { field.max_rows_size = 3; // number of rows allowe...
Hello ServiceNow Community, If you are looking for marking a KB article and Catalog Items as Favourites then this article is for you.I personally know people looking to have a favourites list of their own but this in turn needs a customisation until ...
What are schedules : These are rules that include or exclude time for various actions or tasks used in 1) Service Level Agreements (SLAs) 2)Inactivity monitors : Inactivity monitor that triggers an event for a task record when the task...
ServiceNow Script Include Support for Inheritance with Coding ExampleOutline of the Article1. Introduction2. Understanding ServiceNow Script Includes2.1 What is a Script Include?2.2 Benefits of Script Includes3. Inheritance in ServiceNow Script Inclu...
This video provides an in-depth look at the features and functions of lists in the ServiceNow user interface. It applies to the Helsinki release of ServiceNow and may apply to future releases as well. The admin role is required for some features show...
Hi everyone, I recently had to explain to someone the difference between Query BR and ACLs and realized that this is an ongoing debate topic for many people. Opinions on which method of restricting access is preferred are quite divided. Below I would...
What Makes ServiceNow Reporting So Powerful? ServiceNow offers a robust suite of reporting and analytics tools that enable you to visualize, analyze, and report on your data in real-time. Whether you’re tracking incidents, service requests, changes, ...
Hello everybody, I want to share a quick way to search for a string in the instance code,using a slightly modified version of UI Page "CodeSearchExampleUse". Create a new UI Page HTML <?xml version="1.0" encoding="utf-8" ?> <j:jelly trim="false" xmln...
This Article explains about GlideEmailOutbound API which I have bumped into recently. ServiceNow email notifications can be triggered in several ways such as through workflows, record actions, events, and flow designer. One exciting way of triggering...
LisaLatour
ServiceNow
