Developer articles

ServiceNow - Unknown To Known - Ep13 With Ajay Kumar - ITOM Special: Session 2

ServiceNow - Unknown To Known - Ep13 With Ajay Kumar - ITOM Special: Session 2 Date: 23rd March 2024 Time: 7:30 AM GMT Link: https://youtube.com/live/e-TfxzkNXkw

nowGurukul ServiceNow Hands-On Challenge 2024 #Week_4

ServiceNow Community - “Discipline is choosing between what you want now, and what you want most.” Challenge Introduction:- In order to strengthen the ServiceNow hands-on skills , each week a challenge will be posted and you need to implement the so...

Two Quick Steps to Achieve End Date after Start Date Validation on Form

Back in the times when I was fresh in ServiceNow world, I was given a task to validate on the form if Start Date and End Date are valid, meaning that End Date must be after the Start Date. Back then it was a big task for me and I have spent a lot of ...

Create an SLA Which will apply on priority 1 (critical) incident.

Procedure: Navigate to All > Service Level Management > SLA > SLA Definitions.Click New. The SLA Definition form is displayed.On the form, fill in the fields Type : SLA,OLA and UC SLA : SLA is an agreement between a customer and service provider.O...

Demystifying 'setWorkflow(false)' Method: Its Impact on Flows and Workflows

setWorkflow(false) most of the developers very well aware that setWorkflow(false) stops Business Rules and developers often use it with combination of current.update() to prevent Business Rules that might normally be triggered by subsequent actions. ...

sn-record-picker Service Portal for multiselect widget (interface like backend). create watchlist on portal.

I have created a front-end watch-list for service portal. if you want to add the email field you can just create a text field and send the input.text to the object to add in the watchlist. I have attached the images to upload in the platform in .jpg...

Custom risk assessment for any task record and field

Dear Community, I've recently faced a requirement to develop the custom risk assessment for the change request in addition to the standard one. The point is to create a new field (let's call it 'Security Risk'), that must be populated based on the an...

How to remove specific user from WatchList

This script will help you to remove specific element from a list of unique elements for eg sysIds.Here I will take sys_id of the user a specific value and how can we remove it from a watch list present on an incident form.We can write a Background sc...

Fill fields in a PDF using Quebec API "PDFGenerationAPI"

Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, Struggling with making a PDF export from a record? For example wanting to generate a user agreement, with data from the current record? The default form expo...

nowGurukul ServiceNow Hands-On Challenge 2024 #Week_6

ServiceNow Community - “Discipline is choosing between what you want now, and what you want most.” Challenge Introduction:- In order to strengthen the ServiceNow hands-on skills , each week a challenge will be posted and you need to implement...

OAuth 2.0 authentication for SOAP Outbound Request

Out of the Box ServiceNow offers us limited option of "Basic" authentication option to authenticate and send out Outbound Requests to Third Party Applications using the SOAP protocol.Nowadays the most common authentication and reliable method used to...

How to Not Fail your ServiceNow Certification Exam

Want a foolproof plan to guarantee success on your ServiceNow Certification Exam? Well, this isn't it, but it's as close as I can get! I'm not offering any guarantees, but what I can offer is a guide which has been proven successful for both myself a...

Simplifying Field Changes in ServiceNow: Tips and Limits

Simplifying Field Changes in ServiceNow: Tips and Limits In ServiceNow development, adjusting fields to keep up with business changes is a regular task. Fields are the basic parts of forms and databases, crucial for managing data and making the user ...

What Should You Know About Backing Out a ServiceNow Update Set? | Allenovation

What Should You Know About Backing Out a ServiceNow Update Set? We often talk about our successes and neat ways to accomplish a #ServiceNow requirement, etc. but...what happens when things go wrong? While many of us have probably never backed out a...

Customise your UI Action Button or Navigation Bar of your forms

This onLoad client script shows how to change the background color of form buttons in ServiceNow. For this example, I set up the script to change the color of the ‘Approve and ‘Reject’ buttons on the approval form to green and red respectively. The ...

Tables and Buttons

The Problem I found myself coming back to making some form of a table with buttons to act on the data quite often and tended to end up throwing together a table widget to handle that specific case and had meant to create a more reusable table to whic...

How to export multiple tasks records (form view) as PDF?

This article will guide you to export multiple task records from your instance in any file format (PDF). Purpose: To export multiple task records from view. OOB feature allows exporting only list views of records. Approach: Export records to specifie...

Pre- requisite(Necessary)to perform any Integration in ServiceNow

Hi ServiceNow Gigs, Things which we need to be aware of while doing any kind of Integration and we have to ask the requestor the below information:- Decide what we want to use and what our third party supports : REST or SOAP. If it supports both,...

Attachment Categorisation

This is a very tricky thing in ServiceNow and usually any work related to sys_attachment table is always a bit of a hack. So ServiceNow handles the attachments through two tables – sys_attachment and sys_attachment_docs. For a better understanding re...

nowGurukul ServiceNow Hands-On Challenge 2024 #Week_5

ServiceNow Community - “Discipline is choosing between what you want now, and what you want most.” Challenge Introduction:- In order to strengthen the ServiceNow hands-on skills , each week a challenge will be posted and you need to implement the s...