Hello Everyone,
You can easily define what can be searched on the Service Portal by setting ‘Search Sources’ in the portal settings.
- Navigate to Service Portal > Portals, then select the portal record for which you wish to define the search sources.
2. Go to the Search Sources tab under related lists and click on the Edit button.
3. Select the relevant sources from the slush bucket and hit Save.
That’s it! All searches on the portal going forward will show results from the defined search sources.
If my content helped you in anyway, please mark this content as BOOKMARK, SUBSCRIBE & HELPFUL
Best Regards,
Prashant Kumar (LearnIT)
YouTube Channel LearnIT: https://www.youtube.com/@learnitwithprashant
Blog LearnIT: https://medium.com/@LearnITbyPrashant
Prashant Kumar LinkedIn: https://www.linkedin.com/in/learnitbyprashant/
ServiceNow Community Prashant Kumar - https://www.servicenow.com/community/user/viewprofilepage/user-id/19635
