access rights

dev_K · ‎04-24-2024

Hi,

I was wondering how a user can see what groups have access granted to specific catalog items?

Here is an example, i am impersonating user and we can see that there is 1 "Available For" set but nothing is listed.

What needs to be done to make it available for a user?

swathisarang98 · ‎04-24-2024

@dev_K if the users really need to see this then you can check the read acl created for the table "sc_cat_item_user_criteria_mtom" and if any of the role mentioned works for you you can use that otherwise if user has any unique role based on that you can create one read acl and give that role this should work .

Please mark this comment as Correct Answer/Helpful if it helped you.

Regards,

Swathi Sarang

View solution in original post

Dr Atul G- LNG · ‎04-24-2024

Hi @dev_K

Try to add another fields from list view and see, it may be some data issue where name is missing.

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Kavita_Bhojane · ‎04-24-2024

Hi @dev_K ,

User with minimum ITIL role can see the Available For related list.

Please mark my answer helpful and accept as a solution if it helped 👍✔️

Thanks,
Kavita Bhojane

swathisarang98 · ‎04-24-2024

Hi @dev_K ,

There might be some access issue where the user you are impersonating might not have proper roles to view the user criteria table records, so if you have admin access you can cross verify whether actually data is present or not if for you also its not visible then there might something wrong with record the data might have been deleted hence it may show empty.

Please mark this comment as Correct Answer/Helpful if it helped you.

Regards,

Swathi Sarang

dev_K · ‎04-24-2024

yes, I am an admin and I can see those records.