ACLs for a Scoped Application

Arijit Saikia
Tera Contributor


I have created a Scoped Application with a table called 'Finance' which extends the Task table.
I have created Read, Write, Create and Delete ACLs for the table by assigning a role [finance_user].
I have granted this role [finance_user] to a Group.


When I try to impersonate someone from the group, I notice that some of the inherited fields like 'State', 'Assigned To' etc are read only. Do I need to create separate ACLS for these fields? Else what do I need to update so that the users with the role[finance_user] can update these fields. 

2 ACCEPTED SOLUTIONS

Hello @Arijit Saikia 

You have to create a total of 4 ACLs -

1 READ and 1 Write ACL's for Additional Comments with finance_user role

1 Read and 1 Write ACL's for Work Notes with finance_user role

RushiSavarkar_2-1741604988911.png

 

 

 

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@Arijit Saikia 

Thank you for marking my response as helpful.

I believe I also answered your question in my 1st response.

As per new community feature you can mark multiple responses as correct.

If my response helped please mark it correct as well so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

View solution in original post

17 REPLIES 17

@Arijit Saikia 

please use access analyzer and see which ACL is blocking

Access Analyzer 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@Arijit Saikia 

Thank you for marking my response as helpful.

I believe I also answered your question in my 1st response.

As per new community feature you can mark multiple responses as correct.

If my response helped please mark it correct as well so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Hi @Arijit Saikia ,
I hope you are doing well!
Navigate to System Definition > Dictionary.
Search for work_notes and comments.
Check if the read role attribute is present and restricting access.
If needed, modify the attributes or update ACLs accordingly.
To verify which fields are accessible to specific roles or users, you can use the Access Analyzer tool.
If its not working try to do scripting.