Hi,
I have a requirement to add comment text box, whenever any user rejects any request routed for approval via Service Portal.
Can someone give detailed step by step process, since I am new to Service Portal and tried to follow steps from below url, but unable to achieve the desired result.
https://www.servicenow.com/community/itsm-articles/howto-enable-mandatory-approval-comments-on-the-s...
Please help.
Regards,
AJ
