Add Multiple Attachment through Custom variable in Record Producer

[Dinh Nguyen]

Hello everyone,

I encountered the following problem:

Because Type Attachment only allows adding 1 file, I want to use widgets to attach multiple files and adjust the position on Record Producer's Layout arbitrarily.

=> So, i have created a variable in Record Producer with Type is "Custom with Label". I have used Widgets with the keyword "Attachment" but it doesn't seem to work. HR related Widgets also show errors.

Please help me.

Thank you so much.

Widgets that I tried:

Result when i use "HR Standard Ticket Attachments":

Result when i use other widget like "Standard Ticket Attachments":

[Rampriya-S]

Hi @Dinh Nguyen 

You can create a custom widget, add your attachments in the body HTML template, and link with your variable.

If the solution helps, please mark it as helpful!

[Dinh Nguyen · Accepted solution]

Hi @Rampriya-S ,

Thank you for helping me and I apologize for the late response.

I found a solution with samples in this post: https://www.servicenow.com/community/developer-blog/drag-drop-attachments-for-service-portal-free-wi...