Adding hyperlink to additional comments using flow

Community Alums
Not applicable

Hi,

 

I want to get value from variable and display that value as link appending with some text as below. But additional comments is not getting added. Can someone please suggest.

Shannu_0-1730974257765.png

 

2 ACCEPTED SOLUTIONS

Sai_Charan_K
Kilo Sage

Hi @Community Alums ,

Please try something like this : Desired text which you want [code]<a href="http://www.service-now.com">ServiceNow</a>[/code]

Sai_Charan_K_1-1730975573803.png


Output

Sai_Charan_K_2-1730975611489.png

 

I tried it and I was able to get the desired output.

Please mark this solution as "Helpful" and "Accepted Solution" if this solution helped you in any way.

Thanks and Regards, 
K. Sai Charan
Sr. ServiceNow Developer
Deloitte India

View solution in original post

Hello @Community Alums 

  • Please check the screenshots in my previous solution.
  • If you see I have not hardcoded any value, instead taking the data from the variable 'link'.
  • The code looks something like this but please note "Enter catalog variable pill" replaced by catalog variable pill as shown in the screenshots.
[code]<span>The fulfillment of your request is in progress. Click on the <a href="Enter catalog variable pill"  target="_blank">"Enter catalog variable pill"  </a>  for more details.</span>[/code]

Note: screenshots are attached in my previous solution in the same thread.

 

"If you found my answer helpful, please give it a like and mark it as the "accepted solution". It helps others find the solution more easily and supports the community!"

Thank You
Juhi Poddar

 

 

View solution in original post

9 REPLIES 9

Community Alums
Not applicable

Hi, am not able to see any screenshot

PFA.

Hello @Community Alums 

  • Please check the screenshots in my previous solution.
  • If you see I have not hardcoded any value, instead taking the data from the variable 'link'.
  • The code looks something like this but please note "Enter catalog variable pill" replaced by catalog variable pill as shown in the screenshots.
[code]<span>The fulfillment of your request is in progress. Click on the <a href="Enter catalog variable pill"  target="_blank">"Enter catalog variable pill"  </a>  for more details.</span>[/code]

Note: screenshots are attached in my previous solution in the same thread.

 

"If you found my answer helpful, please give it a like and mark it as the "accepted solution". It helps others find the solution more easily and supports the community!"

Thank You
Juhi Poddar

 

 

Juhi Poddar
Kilo Patron

Hello @Community Alums 

 

Here is the code to add link in additional comments section and on click open the link in a new tab.

[code]<span>The fulfillment of your request is in progress. Click on the <a href="incident_list.do?" target="_blank">incident_list.do?</a>  for more details.</span>[/code]

Refer the screenshots of flow design:

JuhiPoddar_0-1730977966991.png

  • target="_blank" enables the link to open in a new tab.

Preview of result:

JuhiPoddar_1-1730978024981.png

 

"If you found my answer helpful, please give it a like and mark it as the accepted solution. It helps others find the solution more easily and supports the community!"

 

Thank You

Juhi Poddar

 

David Boom
Tera Contributor

@Juhi Poddar my Variable is returning incident number. How can i convert that into link? I have tried the above method but it is not working.