AI search - Search results layout change

[venkataganenesh]

Hi everyone,

Recently we have moved to AI search and we ran into a problem with the AI search results being displayed.

I wanted to update the card to display additional information under the summary(Highlighted with a arrow).

I am not sure what to update in the EVAM template to add the additional information(Like description of KB). Here is the template screenshot

Looking for help on the above issue. Any information or help is appreciated. Thanks in advance.

Regards,

Ganesh.

[YaswanthKurre · Accepted solution]

Hi @venkataganenesh ,

Please refer this community answer: https://www.servicenow.com/community/developer-forum/how-to-configure-fields-displayed-in-global-sea...

Type Evam in your search config :

1. open configuration bundle (sys_ux_composite_data_template_predicate_bundle) and look for your bundle ( portal or esc or global search).
2.  From Config bundle, open your EVAM View Config (sys_ux_composite_data_template_predicate) - update the table fields to what you want.
3. Open View Template (sys_ux_composite_data_template) from the view config form and update the template values.
4. Example:

"detailLabelThree": {
			"translatable": true,
			"key": "label you want to display:"
		},
        
    "mappings": { 

        "detailValueThree": "backend value of field", //update inside your mappings,

    },

//follow key value pairs for postining

Please mark this as helpful and correct if this answers your question.

Thnaks,

Yaswanth

[venkataganenesh]

Thank you Yaswanth for you quick response.