Allowing the approver to add another approver manually as part of the flow

[mfhaciahmetoglu]

Hey all,

I have a question. 

Imagine that there is a flow set up with an approver. After approver approves the flow, there is a task generated.

Now, what if the approver wants to add an additional approver to the flow manually from the backend via the Approvals Related List on RITM. Is it possible to include that manually added approval request to the flow, so that only after that additonal approval is approved the flow continues its course.

Thanks.

Best,

Firat

[Dr Atul G- LNG]

Hi @mfhaciahmetoglu 

Firstly I am not okay to add another approve in RITM case, adding approve in RITM is like violation of standard process.

2. RiTM work on flow means as soon as condition matches it trigger so how system will know another approve need to add or you add approve activity in wotkflow

So need to see around this.

[Swarup Patra]

Yes, it is possible to add an additional approver to the flow manually from the backend via the Approvals Related List on RITM. However, to include that manually added approval request to the flow, so that only after that additional approval is approved the flow continues its course, you would need to modify the flow to accommodate this.

Here are the steps:

1. Create a new approval action in the flow after the initial approval action.
2. Set the condition for this new approval action to check if there is an additional approval request in the Approvals Related List on RITM.
3. If there is an additional approval request, the flow will wait until this approval is approved before continuing.
4. If there is no additional approval request, the flow will continue as normal.
5. To add the additional approver manually, go to the Approvals Related List on RITM and add the new approver.
6. The flow will then pick up this new approval request and wait for it to be approved before continuing.

Please note that this solution requires some customization and testing to ensure it works as expected.

nowKB.com

[mfhaciahmetoglu]

Thanks Swarup,

However, the problem here is the additional approval is optional. Only in some cases the additional approval is needed. This creates an additional complexity: How long to wait for the additional approval? How to make the distinction in the flow if the user decided not to add any additional approval? 

Thanks.

Best,

Firat

[Dr Atul G- LNG]

Hi @mfhaciahmetoglu 

You can put wait for condition. but it is too tricky I am sure.