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03-03-2025 12:29 AM
I am making field assigned to Non-mandatory while resolving when there is an external reference record attached over the related list of incident, for this i have written script include and client script and not getting solution
Solved! Go to Solution.
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03-03-2025 01:27 AM
Hi @ABC6 , Is the current user part of the assignment group you selected? If he is not, then it is directly returning false, even if the reference record exists in 'u_external_references' table.
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03-03-2025 01:37 AM
I am referring to the current logged in user. Is that user part of the assignment group you selected?