Hello Ash,
As I understood, You need to create approvals in approval table and send it to the approvar with the help of business rule, right?.
Also for which table you need to generate the approval? RITM ? Incident? or what else?
I have created approval from business rule:
1. Business rule config:
2. Script:
var grApprover = new GlideRecord('sysapproval_approver');
grApprover.initialize();
//below fields are available on approave table (sysapproval_approver)
grApprover.state = 'requested'; // setting state to requested
// Here you can set who will be the approvar.
grApprover.approver = current.request.requested_for.manager;
// here you can specify for which record you need to generate apporval
grApprover.sysapproval = current.sys_id;
grApprover.insert();
Please mark as Correct Answer/Helpful, if applicable.
Thanks!
Abhishek Gardade
Hello Ash,
As I understood, You need to create approvals in approval table and send it to the approvar with the help of business rule, right?.
Also for which table you need to generate the approval? RITM ? Incident? or what else?
I have created approval from business rule:
1. Business rule config:
2. Script:
var grApprover = new GlideRecord('sysapproval_approver');
grApprover.initialize();
//below fields are available on approave table (sysapproval_approver)
grApprover.state = 'requested'; // setting state to requested
// Here you can set who will be the approvar.
grApprover.approver = current.request.requested_for.manager;
// here you can specify for which record you need to generate apporval
grApprover.sysapproval = current.sys_id;
grApprover.insert();
Please mark as Correct Answer/Helpful, if applicable.
Thanks!
Abhishek Gardade
