Approval not generated through workflow

[Ashwini Jadhao]

Hi,

I had created workflow to send approval to user but the approval not generated.same things are working on the Personal Instance.but not on the client's instance.

the workflow not attached to the Incident table.

I gone through the  link as https://community.servicenow.com/community?id=community_question&sys_id=c1c013a9dbdcdbc01dcaf3231f96...

but it is not working.

[AbhishekGardade]

Hello Ash,

I have created approval from business rule:

1. Business rule config:

2. Script:

var grApprover = new GlideRecord('sysapproval_approver');
grApprover.initialize();

//below fields are available on approave table (sysapproval_approver)
grApprover.state = 'requested'; // setting state to requested

// Here you can set who will be the approvar.
grApprover.approver = current.request.requested_for.manager;

// here you can specify for which record you need to generate apporval
grApprover.sysapproval = current.sys_id; 
grApprover.insert();

Please mark as Correct Answer/Helpful, if applicable.
Thanks!
Abhishek Gardade