ATF : Problem Task must be visible

[Sruthi_2511]

The requirement is : When I submit the Problem ticket.

Problem Task "RCA" must be visible and it's priority must be same as "Problem"  ticket.  How this field check can be done?

End date is :24 days from now--How this check can be achieved?

Can someone please help on this!

[Sardash]

@Sruthi_2511  -

Please follow below steps to Test your scenario

1. Create a user - Problem Coordinator

2. Record insert - Here create a Problem by giving all the mandatory information and also assign the problem to created user

3. Record insert (Table should be Problem task)- Create a problem task by giving reference of Problem created in step 2. Also Assigned to should be created user of Step 1. Type should be General or RCA. Also add Short description

4. Open an existing record - Here give reference of step 3 to open the problem task

5. Field value validation - You can validate the fields whichever you want on task

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Chidanand_VK]

Hi @Sruthi_2511 ,

The Problem task will be automatically created and You need to validate that it is having the right Priority, End date? Am I right?