Hello all, I am looking for a way to use a custom script file which exists in Mid Server Script Files though an action of Flow within Workflow Studio.Any ideas which is the required spoke and how to install it?Regards,Sotiris
Hello All,I am trying to create a ServiceNow Notification to Change AssigneeRequirement is - When the Planned End Date is more than 24Hrs and Change Request is still not closed then a notification to be sent to Change Assignee to close the change req...
Hi guysi have a short question, and hopes someone is facing the same issue: --first Xanadu, now Yokohama - patch1 - Plugin: Now Assist for ITSM First everything works fine.But now: Some function are not working correctly in the "Service Operations Wo...
Hello All, We have configured the Agent Chat in HR agent workspace. The incomming request is routing to the only one random user from the Assignment rule even if more than one available agents are there. After time out of 30 seconds still the same r...
I would like to customize the RUN dialog so that the "Run name" field is pre-populated and the Environment field is mandatory. Is there a way to customize this dialog?
I am trying to create bulk RITMs using data from excel spreadsheet. Most of the information is put in a form then we submit the form and the variables shows up on the bottom of the RITM(see screenshot of list of some variables) so most of these var...
Hi All, I am trying to trigger a SQL server stored procedure from servicenow. Can you please suggest, if there are any open APIs/ custom spokes or rest end points to achieve this.Any support is much appreciated. Thanks,Sowmya #SQLServer #Integration
Is that okay to give 50 conditions for business rule? does it won't consider as performance issue?? I feel each one acts as one database query??
Hi everyone! I am trying to do some maintenance on our record producers and identified 3 record producers that share the same 4 variables, so to clean this up I created a variable set and included those 4 variables in a variable set and deactivated t...
Have created a business rule on Catalog Item and Task to restrict the visibility of catalog items to certain users of the group.Approvals are not being created when users outside the group are submitting the request.Business rule donot have any custo...
Hi, I have created field in catalog item that is single line text and it should only take value in USD. Can anyone please help me to achieve that. Regards, Nivedita
Hi ,I am unable to validate attachment visibility on form using ATF. could anyone help me on this .I have tried in this way1. step config : Add attachment on form2. step confing : verifying the attchment is added on the sys_attachment tableResult : ...
According to this article, all you have to do is add the sys_id of the portal record to the glide.sp.portals.language_selector_enabled property. https://www.servicenow.com/docs/bundle/yokohama-platform-user-interface/page/build/service-portal/task/co...
I am working on a bidirectional incident synchronization between two ServiceNow instances. The goal is to ensure that when an incident is created in Instance A, a corresponding incident is automatically created in Instance B with the same Incident Nu...
Hi All, Requirement is, there is "Copy Change" UI action button created to copy the change. Functionality is working as expected but the concern is...while copying, change should open in the same tab, not in new tab.Below are the line of code writte...
