Hi,I have create a catalog item and attached the Flow Designer & add some stages within the flow, And after submitting the request, an RITM is generated. However, when I navigate to "My Tickets" on the portal and click on the RITM, it redirects me to...
Hi,I have created an Announcement on the Service Portal for the widget and provided the necessary information in the Summary field with the proper format, as shown in the 1st image.1. However, when I check it on the widget, the information appears in...
Hello, I can access the record with direct URL but not using list view. What can be the probable cause?Is it something around Query BR or ACLs? If yes, could anyone please explain how? -Thanks
Here I am implementing OAuth 2.0 for instance-to-instance integration (like Instance A and Instance B). if I create one incident in Instance A then same incident should be created in Instance B with this OAuth 2.0 integration, I can be able to genera...
I have a catalog item that uses flow designer. When user fills out the RITM form and saves it, an approval should trigger. It is working fine but it is taking about 5-6mins to trigger the approval. Is there any way how we can reduce the time to trig...
Is there a field type in ServiceNow that allows for the selection of multiple choices at once? I have a field called 'tasks', I would like the user to be able to select multiple tasks in the drop down menu. Is this possible?
Hi Everyone , if we add any items then cart icon should be displayed , if not cart should be hidden in service portal. can anyone please help me on this requirement . Thank you .
We have created search index on Task table. We tried to add OOB templates in View Template. It's showing following error after adding templates and opening any task on esc form. do we need to update any OOB template to fit the Task table ?
Hi Team,We have a role called "Internal Role" assigned to users, and some groups have the "External Role" assigned.For example, if I need to add a user to any group that has the "External Role," the "Internal Role" must be removed from the user’s acc...
I want to run the scheduled job automatically but is not doing, every time i have to click execute now button.Could you let me know the reason why it is behaving it and how to correct it. I have created this in scoped application because third party...
I have requirement when group manager is member of group then that user should not received notification. I have done this one through Event triggered. Event is triggering but notification is not getting sent. Could you please check below code. Busin...
I am creating a custom application that allows a user to automatically create a Catalog Item directly from a spreadsheet. Therefore, I want to store those spreadsheets in a Knowledge Base, so that anybody can go and ask which was the spreadsheet used...
Hello Everyone, I created new Workspace, i have added List as a Page and added few UX lists under pages i.e., Users, Groups and on clicking on the List Page from Sidebars i would like to have list - id and tiny - id on the URL.FYI i have added option...
Hi There, based on short description value it will suggest KB articals now,now i have custom filed in KB articicle - Producat Category so based on product category also i need to show know articals, for this i created filter criteria in contextual se...
