Hi ALL, I want to set a field value(string) in approval table by using runscript in Workflow. I wrote one runscript but it did not works. Guys, please have a look once. var gr = new GlideRecord('sysapproval_approver');gr.addQuery('sysapproval', c...
Hi all, Where can we find the configuration for running transaction message?Checked the client scripts and UI actions for any lead, but no luck. Would be great help if someone could guide on this.Requirement: Need to replicate this message on load of...
Hi guys ,I need to create incident if abc@gmail.com sends alert/warning email to service's mailbox it should create pp fro inc r alert and p3 for warning ,I created inbound actions for this but when I am testing by from field it is creating inc but ...
HI all,we have one catalog item and if I submit it, the short description of RITM is auto populated with short description of Catalog item.I want to understand how thats OOB done in backend. Because I need to update this short description of RITM for...
How can I configure a model to show on this list? What exactly do I have to do?
What are the roles Required to "Translate" an articles. I see that "Request Translation", "Translate" related links are visible to Admin on published article. Can any one let me know what are the roles needed for these links visible to the user other...
Hello experts, I have a requirement to send INC information and attachment to TFS (similar to ADO) work item. Sending INC info works great, but I am having trough with sending the attachment files to the work item.Current setup is that we have UI Act...
My Now Learning account is linked to my Webassessor email address, which is my personal email ID. However, my Webassessor login ID is associated with my company email ID.1. Will this create any issues if I change my current company, considering that ...
Hi All, I am looking into a Worker node which has 20 jobs affinity (run every 2-5 seconds) for flow, process automation, etc. When I look at the scheduled job history by node, I can see the execution adding up very fast, but cannot see these in Trans...
Hello, I'm trying to dynamically sort the queue inbox with work items according to priority of incidents. When I set "Work Item Sort Order", it doesn't do it dynamically, rather sorts the queue when I reload. This might probably be because the queue ...
I am looking for Role based default landing page in Next experience UI. Requirement:1. End users should be redirected to Employee center portal2. admins should have Admin landing page3. ITIL users should have SOW landing page4. Asset users should hav...
I have configured the To-do Content and Schedule Content as attached.Normally, the scheduled job "Content Publishing: Create To-dos" should run regularly, creating a Content Task, and tasks should be created for the Audience or Users set in the Sched...
Hi Community,I am new to portal and the requirement is whenever user is trying to submit survey from portal, they should get short description for that HR case.I have completed my script but the thing is every time, I am getting {} as an output.Att...
Hi, Is it possible to use Variables of type Custom, in Rule Base conditions on Order Guides, to control whether or not to include specific Catalog Items? When editing the Rule Base, in the Condition field ("If this condition is true"), I can see al...
