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Resolved! Duplicate comment getting added

Hi Folks, So I want to add 2 comments to a case from a script include. Below is the code:  var reason = "Does not satisfy the project activities"; var comment = "test NOTA comment"; var taskGr1 = new GlideRecord('sn_wsd_case_workplace_case'); taskGr1...

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automatically assign assets to Users

Hi All,We have a requirement to assign assets from the alm_hardware table to users once the task is closed. We tried implementing this using a client script, and it works fine for all assets except for one model category. For this particular category...

bhargavi9 by Tera Contributor
  • 1214 Views
  • 2 replies
  • 0 helpfuls

We need to create an incident in ServiceNow

Hi , In Outlook, we receive various security alert emails from "Microsoft Security" with subjects starting with "[SECURITY ALERT]". We need to create an incident in ServiceNow for each of these emails and assign them to a specific security team.Could...

amy18sanche by Kilo Contributor
  • 431 Views
  • 1 replies
  • 0 helpfuls

Resolved! HFIll out RIsk Assessment Button over change Request

Hello TeamI have a reuiqrement to enable OOb RIsk assesment and disbale the legaCY ONE WHILE ENABLING oob I DID DISABLE THE LEGACY Risk assessment Ui action but still it is showing i have no idea from to hide it, Please guide me for this 

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ABC6 by Tera Contributor
  • 965 Views
  • 5 replies
  • 0 helpfuls