Hi Experts, I have a requirement to create logic where I have a custom table and assign requests submitted by a record producer to one person using assignment rules. Suppose I have one assignment group with four members. If the first request is assig...
Hi! I would like to change the behavior of the search box that appears in the Next Experience UI so that, if I enter the number of a case present in the case table, users who are part of a certain group can view that case directly in the appropriate ...
I have one scenario , that i was practicing for :You are asked to format the date and time in a specific format whenever a new record is inserted.Ø Write a Script Include that accepts a date as input and formats it to DD/MM/YYYY HH:MM AM/PM format. ...
What is the difference between major incident and security incident
I am looking to modify KB approval workflow (ootb), where the scenario here is for a KB article with Category =Value , the approval need to be routed to owned_by of the CI.This is my redesign of OOTB KB -Approval by adding the Block (2) and (3) Block...
Hello, User was unable to add list columns to this table - sn_customerservice_task. as admin if added the default column. Can someone help here. if I don't added default columns again user able to add list columns. i see issue with only this table sn...
Hi All,There is one requirement in incident table when category is "Dev" and subcategory is "Test" then i want populate the info message under the subcategory field(Based upon the subcategory is depend field of category) So i have created the one onc...
Can anyone help me in this
Setting up OAuth 2.0 in ServiceNow involves creating an OAuth application registry and configuring the necessary settings for OAuth tokens.can anyone help ?
Hi Team, How to move scoped application to other ServiceNow instance ?
Morning, I am new to ServiceNow and need help with Business Rules. Can I create before query based on catalog category?if so how? \
How can you allow a user to update the incident state but restrict them from closing it in the list view?
Can anyone help me with Script ?
can anyone tell me the list of Service Portal API's that we can utilise,
