Am trying to update a field inside the current records reference field.Am using the below code and able to get the logs, but data is not getting updated inside the reference record. Could someone please help on this.var a2 = new GlideRecord ('ast_con...
Hi All, I have a requirement to fetch the attachment from one table and stored/ autopopulate that attachment to custom field in servicenow. This custom field should autopopulate the attachment from table.Thank you!
Hi all,I have a table on which there is list type of field storing user roles.I want to GlideRecord on that table with query that logged in user should have at least one role from that list.I am trying in background script but not sure how to do this...
Hello Community I am trying to fill the PDF using "PDFGenerationAPI" as described in below link https://www.servicenow.com/community/developer-articles/fill-fields-in-a-pdf-using-quebec-api-quot-pdfgenerationapi-quot/ta-p/2306237 and getting the r...
Hi,On a demand form we have a related list called Affected Cost Centre where users can select one or more cost centres associated with the demand record. There is now a requirement to have the primary cost centre as a field on the demand record, so w...
Hi All,I want to create one business rule for,Condition 1 : If SCTask is open and someone try to close RITM before closing SCtask then it should show error like "Please close SCtask before closing RITM".Condition 2 : If SCtask is "Closed Complete" th...
Hi community,I have a requirement for ATF. It is a scoped application backend developed workflow. Requirements include multiple records should move to one bucket or table to another and whenever update field value as ' Yes' it should move to next buc...
We have set up integration between ServiceNow and an External System for automation. The requirement is that the user will enter the password in the ServiceNow catalog item, and it must be sent in the payload in an encrypted way to the external syste...
I need to trigger three notifications according to the following conditions, and the notifications will be triggered using a Scheduled Job. Conditions:When the due date has just passed and it has not passed 14 days, trigger the first notification. Th...
Hello experts! I have a requirement to fulfill - there are 2 notifications configured, both are triggered using events. One event runs on 2nd thursday of every month & another runs on the BR which triggers on insert with certain conditions. How can i...
HellosI've added 2 field decorators to the Assignment Group field on the Incident form in the CSM/FSM Configurable Workspace. But somehow, only one of the field decorators gets displayed (the one with the lower order): If I switch the order, the oth...
I have trigger business rules before saving data in project/ Project task table after clicking on 'Save' button in project workspace.
Hello Community, please help me with the following.
Hi All,We have a requirement to disable the contractor accounts after 90 days of creation.After 90 days of account creation we need to send a notification to the manager . If the manager replies for extending the access we need to extend the access, ...
Hi All,We have oob workflow for Knowledge Article approval, in that I need to fetch the some field from the current table that is kb_knowledge. How I can do that in Approval-user step script.Please guideThanks
