I am trying to updated some fields on the scope_table from global it gives me security restricted error I followedhttps://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0727180by selecting the can write option in my case also tried cr...
We have almost 10 categories on incident form and few subcateogies also those actually gets visible on the bases of what category you select.Now suddenly if for 2 different categories no subcategories gets visible on the form, please suggest what cou...
How to display last 3 months incident records using script
I am trying to find where i can add username and password in Oauth 2.0 ( Oauth entity profile) password grant type for third party integration. I know we can add user name and password after selecting Get auth token but its giving error.
Hi,Im trying to create a flow designer action and I need to create a new input REST Step but I dont have any options under Integration.What is the name of the plugin that needs to be installed in order to have these options:
I am unable to enable the Error Handler in Flow Designer.In the PDI environment, the following message appears in the Error Handler area of Flow Designer.What action is required to remove the security restriction? Error Handler section is unavailable...
When I order the service catalog, if only one of the three variables is entered, the other two variables do not need to be entered, so I would like to gray them out. Is there a way to set this?
Hi All, There's a oob scheduled job "Add Manager Hub user role" is not running. I tried running that script in on-demand, still its not running. What could be the reason.?I kept run as system administrator and also empty as well. Still no luck.Kindly...
I have 2 new buttons for one of the ralated list in the workspace. one is not responding and another one is responding.How to hide not-responding new button form the workspace,
There is email inbound action which creates incident based on received email subject. But it works only for English language. I wish to create incident record irrespective of language used by user in email. How can we do this? How can email inbound a...
What factors help decide whether it is better to add a service category in Service Catalog for employees HR related questions & route the ticket to an assignment group for addressing the ticket versus implementing an HR application module?
Can anyone help me @Vasantharajan N @Ankur Bawiskar As I need to display change request number in ritm description filed once change request is created Tried with Business Rule and the condition is when the change state is in New. But not able to ge...
Hi , I have a requirement to show some part in bold in an alert message , can we achieve this?
Hi All, I have updated attributes in dictionary entry for "Location" field on Work Order form as below: ref_auto_completer=AJAXTableCompleter,ref_ac_columns=country,ref_ac_columns_search=true However, this field shows only Location name when I type t...
Hello All, We are facing an issue with a transform map wherein the transform onBefore script is not getting triggered. A third-party tool is hitting our import set table API and updating information. The transform map was working fine, but when we cr...
