Hi , I have written a on change client script to set the certification vendor name and exam name on the change of u_license_request ,But the exam name is not getting set , the certification vendor is getting set :On change client script :function ...
This is about incident management.After setting the assignment destination, I would like to obtain the date and time when the first additional comment was registered.ServiceNow support gave me the following advice:A script is required for the content...
Hi All,We added u_knowledge_owner field to KB articles and its a reference field which retrieves full name and users email address. We are displaying this on the KB articles but I need to change the email address to say Knowledge Owner. KB00XXXXXTe...
Hi All, While creating a catalog item via catalog builder, under fulfillment step there are options to add 'Custom Approval', 'Manager Approval' and 'Tasks'. My requirement is to have Reminders for the approvals and also after tasks completion I want...
Hello Everyone,I was trying to solve below problem statement:1. Get the count of incident group by caller and print only 3 caller having maximum number of incidents. I tried below Script: var incidentGR = new GlideAggregate('incident');incidentGR.gro...
Hi All, I'm trying to debug asynchronous processing. I wanna know best way how to debug asynchronous processing.usually I check a log if I want to know variable(Object) value. cuz Script Debugger doesnt work in asynchronous processing. Thats worst wa...
Hi Team, I have to achieve below in ==> Bulk update Edit function(using EDIT button) in list view of workspace. But its not working. In native UI its working but not in workspace list view.1. The reference qualifier is not working on bulk update. Eg:...
Hi Experts, On MIM workbench, communication tasks are showing empty even if tasks are configured in the backend. Please help me to resolve this issue. Thanks In Advance,NS
Hi all,Can anyone help here?I got a requirement. where on the change of fields in the form (assignment group and business services of the xyz table) the assignment rule should execute
Why Im getting 101 matching conditions and not only one? What am I doing wrong?
Hi All, The "confirm" button on problem which is used to move from Assess to Root Cause Analysis state is working only for admins. On the form, when "Confirm" is clicked, the state changes to Root Cause Analysis for a moment and then changes back to ...
Dear Team, Good day!!!I want to allow astrick (*) and the number in a string field. I know for excluding all the special characters. In that, how to exclude only * is confusing. pls help Thanks It worked for me... var pattern =/^[0-9'"_*]*$/;var name...
In my PDI, while creating a new record producer or in an existing record, I can't add or modify anything in the roles section and once I close the slush bucket, it glitches.
I have a form where a user can submit a ticket on a record producer for a custom table inheriting from task. The issue I am trying to solve is that they should not be submitting a ticket for an order IF an order is already open. I have written a on S...
I have a glide list tied to my candidate table and made a custom relationship with this table its on and my candidate table. Then I connected a related list to it. What I am wondering is would it be doable for me to take the relatationship/related li...
