As a new ServiceNow user, I would like to seek advice from the community forum on the best practices for customizing the look and feel of the 'Service Portal' and 'ServiceNow Experience' in the Orlando version for different roles. Any guidance would ...
Hi All, I want make multiple fields read-only for multiple groups on change table, when change state is all except new state. How can I make fields read only and what is best practice. Thanks,
Hi, I have received one request, user want to create new field and values should be comes from another table. Note : Actually tickets are created under INC and field values should be matched INC, values should be populated default under created field...
Hi There, I have one Question ON HR Referral Form, Approvals,When RITM created, then 1st level of Approval go to HR group, and second level of Approval should go to the particular assigned member , and that should be decided by the Assignee of the pa...
Hello everyoneI have a question. When I submit an application, the following error will appear. However, my application did generate a request item, but why does the following error appear?Thanks in advance.
there is one requirement if assignment group is XYZ then notification will not trigger, there is one OOTB notification called 'Problem Closed inform Opener', in this notification in when to send section , send when condition is triggered like below, ...
Hi Everyone,In my ServiceNow Tokyo instance, I've configured a Jira integration where subscription data is received and stored in the subscription table. However, I'm encountering an issue where a new software model is automatically generated even wh...
Hi Dev's,Need Help.. !I have one catalog Item with Parent - Child relationship. When form is submitted by userParent record details should go to table 1 - I am able to achieve thisThen there are 3 Childs and there record should go to different table ...
Hi"Suppose a large XML payload is received as a response from a third-party API request, and your scoped app requires parsing that payload. In that case, there might be instances where looping through multiple nodes might take a significant amount of...
The MID server:“In which part of the client’s organization should the MID Server be installed?”“What is the most effective method to configure the MID Server for fetching data and transmitting it to the ServiceNow instance?”
Hi,Encountered following error while previewing the update set. Can anyone please help me on this, why we receive the error.Error: This update cannot be previewed for unknown reason.Action available: Skip remote update Thanks in Advance.
We have a form that we want to keep major record functionality buttons up top of the form (and below) but for buttons that have a "process" flavour that only applies to very limited roles we would like to only show the button UNDER the form - is it p...
HI, Is there a way I can set triggers for an activity in an activity set? I want the activity to trigger only if another activity in the same activity set gets completed. For example, the Issue Contract activity should only trigger of the Sign NDA Ta...
Hi Team, I was wondering if it is possible to add knowledge blocks automatically for certain KB article types via business rule (via script), if yes, can you please share the code to the same, or the approach to add to the KB articles? So the high le...
Hi All,Could you please share guidelines on the procedure of integrating external system called ignio with serivce now system.INC => Bidierctional Please provide steps Thanks
