Hello Folks, Good Day!I was stucked with a requirement, when someone entered any value in the additional comments in catalog task i need send an email notification with the details what they have been entered.Tried with Notifications and BR's can ach...
Hello,I wanted to bring a catalog item to first position in popular requests of employee center portal and move a catalog item to last position. Is it possible to change the order of catalog items in popular requests? Can anyone guide me through this...
The service request is raised from the incident. so I want to display the related list of particular incident details under the sc_request form.
Hi all, is there a possibility to log when a Business rule is modifying a field value? Lets say, a Business Rule is changing the state of an Incident. In the Incident this modification is logged and I can see that the state got changed from a to b th...
I've added a reference interactive filter to a dashboard but (as per screenshot) cannot read the choices selected as they have white text with white background. When I hover over the selections, the background changes to a solid colour but I would li...
Washington DC Patch 0 Hotfix 1Is it possible to add a knowledge article to a Platform Analytics dashboard? We are able to do this with a Core UI dashboard and have such a dashboard. That dashboard was migrated to Platform Analytics but the way the ar...
Hello, How to send report for breached and active incidents to group manager.Please Help!! Thank you!
Hello community, I am new to ATF, I wanted to create Test for catalog item flowSteps need to validate:Open catalog item Fill variable values Submit itemOpen the RITM group approval, there will be group approval created and we need to approve that. On...
Hi, I am new to coding on Now. Please show me what I need to do with my script to change a background based in a answer from a choice for choices field which is read-only. Is it possible to change the background with read-only enabled?{var field = g_...
hi contributors,as requirement is for multi select (from given set of choices), i have created column List type, and added choice list but in Form UI i am not getting search option from choice set. Please suggest, how to get search option.
I assigned by a task i.e., Integrate VDC and IPAM. VDC request should trigger IPAM using flow designer.Anyone help me out to perform this task. Give clarity about what is IPAM and VDC, I don't know anything about them.
How to remove duplicates in list collector field of Catalog Item which is auto populated from Select Box.?
Hi, we have just started using the catalog builder option, and I have gotten a complaint from clients that in the "recently updated items" they see all the items instead of the relevant ones. I have tried to look for a widget or script to change but ...
Dear all,I got the scenario where i need to get the user's location at the time of raising ticket using now mobile appAs the user begins to fill out the form, the system must automatically retrieve and record the user's current location
I my current project, Agile process owners want to capture the overall time of all the tasks spent in a user story. I am working a metric definition in service-now and here is the requirement. I want the metric instance OOB function and use startDura...
