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Forum Posts

Force Reload Without Confirmation

Hello!  I have created a client script that when an item is submitted/added to cart, will reload the current page, however I noticed that the browser will had a reload/cancel popup. Is there a way to force this refresh without input from a user? This...

How to show a modal from a modal in SOW

Good day devs!Is it possible to show another modal after clicking okay from the first modal? What I want to achieve is to show a confirmation of the fields to be updated. I appreciate any help will do. Thank you so much in advance.

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tidert_24 by Mega Sage
  • 506 Views
  • 1 replies
  • 1 helpfuls

ITOM

I want to store data in the event management (em_event) table from a third party monitoring tool.  With the REST message am able to fetch data in my instance but not able to store data in the particular table. Please help me out how I can achieve thi...

Resolved! Track if Business Rule had fired on an insert (not real time)

I've a BR defined on the incident table. It's a "after" BR and "insert" is true, "update" is false. There are no filter conditions defined on it, so expectation is that it will run on every insert. I noticed that upon creation of a certain incident i...

Nisar3 by Giga Guru
  • 1016 Views
  • 7 replies
  • 1 helpfuls

HIDE/show reference Field records(options)

Hi team we have two custom fields on incident  1.area (check box) 2 scenario (reference---custom_table)we need to show three values (records) in scenario reference field if area check box is true and hide the same three values if check box is false c...

Shabbir1 by Tera Contributor
  • 346 Views
  • 2 replies
  • 0 helpfuls

Resolved! Required Field Not Throwing Error in REST API

Hi, I have required/mandatory fields in Customer_contact table. When i try to create (POST) a contact via REST API it is creating record with status 201. But  i have a required field account in customer_contacts table.   Please refer below image   Be...

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Priya84 by Mega Contributor
  • 6753 Views
  • 18 replies
  • 0 helpfuls

Catalog client script

Hi,I am creating a new catalog item where I need to check if there is an attachment before submitting the request, but that onSubmit client script is throwing an error. Can someone please help what is the issue and how can I rectify it?function onSub...

roomawakar by Tera Contributor
  • 481 Views
  • 2 replies
  • 2 helpfuls

Slowness in Report loading

The report loading is taking time to load we are using a query in the report mentioned below Query>> Assignment group is not empty>State(state) not in (Closed Complete, Closed Incomplete, Closed Skipped)>Assignment group Name contains ITSG>Assigned t...

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Record producer

Hello Team, I have request to create 4 tasks under record producer on the basis of condition:- e.g:- Suppose I have drop down list having options A,B,C,D  when I have selected   option A then Automation task needs to be create for assignment group A....

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Community Alums by Community Alums  
  • 817 Views
  • 9 replies
  • 6 helpfuls