Resolved! Portal Page Data pass !!
How to pass data from one portal page to another portal page?In the past I have passed the data from widget to another widgets... but what about pages ?? Any leads
Forum Posts
Set Focus on Mandatory Field in SOW Workspace
Hello, ServiceNow community!I have a requirement for the Service Operations Workspace (SOW).My need is as follows: similar to the back office, I want to automatically set focus on mandatory fields when submitting or modifying a record. For example, w...
Resolved! Portal Help !!
Work with events in AngularJSI encounter two things$emit() and $on(): Do we have any documents where these details can be provided in detail?
Resolved! How to supress notification on Incident
I want to cancel the incident in bulk but notification should not trigger to the assignment group for this process. I am using following script to cancel the INC. var gr = new GlideRecord('incident'); gr.addEncodedQuery("numberININC0535119"); gr.que...
Styling Email Body inside mailto in a notification script
Hi All, We have received a requirement to redesign the Approve/Reject Mailto Notification Body So it will look like following sample: So, as part of development we have created a email script that runs the following code:(function runMailScri...
I have requirement to replace the CVV:123 in our instance using the Data privacy.
I have a requirement to replace the CVV:123 in our instance using the Data privacy.The data should get anonymized to CVV:*** i am not sure which Privacy technique configuration for this use case. Could you please suggest.
OKTA ServiceNow user provisioning
While OKTA SN User Provisioning getting error "Could not verify the administrator credentials; please confirm that these are set correctly" when putting SN admin user id and password. Below screenshot for reference. Can some help me here....
Dependent values getting erased if we are using g_form.removeOption for onchange client script
I have two variables, request type and subrequest type. values of sub request type are dependent on request type. Now I have added all the question choices for sub request type and using g_form.removeOption to hide the values based on selected requ...
How to Use GlideAggregateRecord_Query for Aggregation in ServiceNow GraphQL?
Hello Community,I’m trying to use the GlideAggregateRecord_Query function in ServiceNow GraphQL to perform an aggregate query on the Problem table. My goal is to group the records by state and count the number of records in each group.Here’s the quer...
Where is AI Search's normalization defined in the ServiceNow instance?
I would like to understand where the normalization features of AI Search are configured within the ServiceNow instance.Specifically, I'm interested in knowing how and where AI Search applies text normalization (such as handling half-width and full-w...
Resolved! unable to get pdf, jpg, png etc in REST inbound attachment
Hi Team, Unable to receive correct files , getting corrupted attachments in REST inbound. receiving only text files. Should be able to get PDF, JPG, PNG , excel files as welll..below is my attachment handling code: if (JSUtil.notNil(file_name) &...
How call script include in catalog varaibales.
I have created 2 catalog variables. one is referencing to 'cmdb_ci_appl_sap' table, named as 'select_sap_sid' and another one is referencing to 'cmdb_ci' table, named as 'select_servers'.Based on the "sap application" selected in 'cmdb_ci_appl_sap' f...
Need help on CMDB reports to be created
Hi All, How can i create the below reports from CMDB? Accuracy of relationships between CI recordsPercentage of records with required attributes filledNumber of records with outdated informationCompleteness of CI relationships
JAMF integration Service Graph connector - Mid server
Hi,We have SG-SCCM integration in our project and we have JAMF in pipiline.I did see that JAMF can also be done through Service Graph connector. My question is, can I use the same midserver that we have for SCCM for this purpose?I'm still a learner i...
Even after log out user can log in without credentials via sso
My case is as follows: a user logs into the instance via SSO and when logging out, if he accesses the portal again, he has access without having to enter credentials.I need the user's session to be closed when logging out for the first time and if he...
