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Resolved! Validation on Multi Row variable set (same role cannot be allowed).

Hi @Ankur Bawiskar  Under a multi-row variable set (environment_selection) two select box fields i.e., select_environment , select_role is present. A requester could request different roles for the same environment this can't be allowed.For ex. I cou...

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Shidhi by Tera Contributor
  • 753 Views
  • 10 replies
  • 1 helpfuls

Resolved! Invalid return type: com.glide.vars2.Variable

We purchased the Microsoft AD spoke to make calls to Active Directory for various use cases. We have a legacy workflow where I would like to make a call to AD to see if a user is a member of a group. To do this I created a sublflow where I have 2 str...

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Community Alums by Community Alums  
  • 848 Views
  • 1 replies
  • 1 helpfuls

Universal Task Configuration

Working on implementing Universal Tasks to collect input from users without licenses (they do have the snc_internal role).  We've finally got it to where the tasks are created in flow designer and assigned to the correct person or group but now the u...

TracyC by Tera Expert
  • 614 Views
  • 2 replies
  • 0 helpfuls

Resolved! Hiding work notes from Employee Center Portal

Is there a way to hide work notes from Employee Portal. Right now work notes is not visible for non itil users and is visible for ITIL users. This is for incident management (using Standard ticketing widget).

Resolved! Adding list collector as breakdown source

I have a requirement to be create a report on incidents with a custom list collector as a breakdown. Looking at this post I tried following a reply by @Adam Stout that says you should be able to use PA breakdowns on lists, but I don't really see how....