The Zurich release has arrived! Interested in new features and functionalities? Click here for more

Developer forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! eMails not generating

Hi All, I have created a flow which should be doing the following  When a  new record is created and assigned to assignment group "A" OR an existing incident is assigned to assignment group "A" an email should be sent to assignment group "A" I would ...

Adil N by Tera Expert
  • 2221 Views
  • 19 replies
  • 3 helpfuls

Decision Tables - Regular Expressions?

Hi Everyone, is there a way to have the Decision Table try to match an input based on a RegEx?I have a Flow that uses a Decision and it could really use matching e.g. Short Description against some specific pattern.Of course I can handle that as a cu...

Issue with Choice values

Hi Team, In incident table we have a choice field "Related to".there is duplicate choice label as bellow: LabelValueCloud computingCloudCloud computingCloud computing There are 50 records on each choice label.Requirement is to change the value to Clo...

sainath3 by Mega Guru
  • 369 Views
  • 5 replies
  • 1 helpfuls

Generate a notification for change task assignee

Hi so i need to create a change task notification for the "additional assignee list"  field i added to the change request form (renamed implementers) and i need this notification to go out when the change request changes to implement and a change tas...

DevtoSME by Giga Guru
  • 691 Views
  • 5 replies
  • 1 helpfuls

Extraction of comments and worknotes from a record

I'm trying to download An Incident record  in Excel format, in that record  there are many additional comments and work notes fields data  after downloaded I'm not able to see the all the additional comments and work notes fields data. For Example: I...

LuckySri by Tera Contributor
  • 756 Views
  • 2 replies
  • 0 helpfuls

Resolved! Copying parent complaint case values to child complaint case

Hi,I'm trying to copy all field values from parent complaint case to child complaint case with this display business rule:   if (current.isNewRecord()) current.requesting_service_organization = current.parent.requesting_service_organization; ...

JordyZ_0-1716465004938.png JordyZ_1-1716465094443.png
JordyZ by Mega Sage
  • 506 Views
  • 6 replies
  • 2 helpfuls

Non-question text for survey designer

This might be a silly question, but I searched and could not find an answer anywhere.   How do you put a simple, non-question oriented text-box in a survey using survey designer.   The closest thing I can find is the string control which has a user-i...

gregholcomb by Tera Contributor
  • 1718 Views
  • 3 replies
  • 8 helpfuls

Resolved! Import of currency values with currency code

Dear All,I am trying to import projects in pm_project table using xls where I have the data for importing.We have a custom currency field in pm_project where I am importing USD, EUR and INR currency values.As per documentation of ServiceNow, I have s...