Resolved! How to hide / disable record preview button in Workspace?
I would like to remove this button as per request. Hide would also work. Can not find it anywhere.. anyone could help?
Forum Posts
CSM cases migration to HRSD
Hi All, Can someone please suggest how CSM cases related to HR services be migrated to HRSD?
retrieve data from excel file attached by catalog item and insert record in active directory
hi everyone ,I have a one scenario in that get retrieve data from a excel file which is attached in catalog item ,and set data in Microsoft active directory by using flow designer .excel file contains number of record ,each and every record stored i...
If RITM is Rejected, allow requester to update related list record
is there a way to allow users to modify records on a related list of a RITM only if the RITM Approval field == Rejected?If the above is true. the user should be able to created records on the Line Item related list below
On change client scripts are not working
On change client scripts are not working. Created a new client script with simple alert/addinfomessage. This new on change client script written on Assigned to field is also not giving any message. What can be the reason of on change script not runn...
Resolved! Track asset change of user
Hi, I got a request to track (through report/audit/else) which asset belong or has belonged to a specific user for traceability issue.Any idea what the best way to do it? Activity stream would be nice, but doesn't exist on the user table, and the ass...
Resolved! Report - Calling a variable from a different table as a condition in sort
Hello, Hopefully this is an easy one, we've found a workaround but its not optimal and sets us up for future failure and figured I'd use this as a learning opportunity. I have the change_request table that we're creating a report for. We're looking t...
Resolved! Clear variable values based on another variable choice selection
I have a Variable with 3 choices:1. choice A2. choice B3. choice Cand I have 3 other variables source, ip, port. Now, clear the values of those variableswhenever the choice variable value changes. Anyone help me to do this..
error message is shown when deleteing a table inheriting cmdb_ci
Error message is shown when deleteing a table inheriting cmdb_ci on pdi. But the table can be deleted. when I tried to replicate on my PDIs, it happened on one PDI and didn't happened other PDI.The version are both WashingtonDC Patch 3 Fix 1.could yo...
List Collector Values from Catalog Item being pasted over to Requested Item table field
Hello, I currently have list collectors displaying a value in a catalog item, I am trying to figure out a way to paste them into a requested item field so i may report on it. I know this list collector can be tricky so im not sure if this is even pos...
Editing Calendar View for On-Call Schedules
Good Afternoon!I recently started delving into the realm of on-call schedules in ServiceNow and am testing with my internal team. So far, it appears to be fairly simple to set up an on-call schedule, but two questions have come up. 1) Is there a way ...
Resolved! Create new fields on a form in a domain separated environment
Hello developers, I have a quick question. In a domain-separated environment, when you create new fields and add them to the task form, should you create and add those fields in the global domain or should they be added in the TOP domain? They system...
Reassign the security incident based on description
Hi,I have a requirement to automatically reassign security incidents to different assignment group based on a unique value in the description field. I have to fetch this unique value and glide through cmdb table and assign it based on the support gro...
I have made two fields as coalesce but still it is inserting new record for same combination
Hi All, Here my requirement is If In the target table there is entity with same RAM means entity is XX and RAM is YY and other records comes with same entity and RAM I want to just update the other fields and record. so I made those two fields as coa...
