Hi guys I have a requirement where once the catalog item is submitted a catalog task should be created for each variable which are marked true(these are checkboxes)The short description also should be variable label nameSince there are about 10 check...
How to write a script in the flow that when the sctask state is set to closed completed update the variable for that task only.
when we search for knowledge article On Global search SYS id is coming instead of short description... Sys id is coming on global search in ITSM .Attaching the ss. Any help will be appreciated.
Hello,I am not sure if this can be done or not as I may be missing something. I have an existing Region/Market Interactive Filter on our dashboard that is utilizing a different Reference Table than the one that has what the stakeholders are looking ...
Hi all,Is possible to clear field value when when "Leave sit" dialog box is "Cancel" Variable name: deadline_submissiontype: yes/nofunction onChange(control, oldValue, newValue, isLoading) { if (isLoading || newValue === '') { return; ...
Hi All, How can we make sure that all reviewers review the policy before going to the state "Awaiting approval". Any help would be much appreciated.
Hello, good morning, I have a new field created called Account Disable Date in a custom table, where I need that once a Request is generated, the catalog tasks are created when the Account Disable Date has a date assigned and if the date is not assig...
I have a catalog item that creates multiple tasks. The requirement is for a variable to be optional on one task and then required on another task. Any suggestions?
Hi everyone, I'm working on a ServiceNow portal widget that displays a data table from a URL definition. I need to display the total amount of the current filtered table at the bottom, but I'm not sure how to achieve this. Here's what I've done so fa...
Trying to figure out what maps the OOB behavior that when the workflow reaches the end, the RITM is set to Complete and Closed Complete. I have an instance where this isn't true and wondering what is missing to cause this not to work.
We will be having external users using the system temporarily. It has been requested that they only have access to their own tickets and the tickets for their assignment groups. Can I use Data Filtration to achieve this? I was experimenting with th...
I have kept some inbound action condition fro certain users.userID is not "Some User" But still inbound action is getting created for type new.
How can we display specific values in the List collector?Scenario : We currently have a list table of groups, however, it is displaying all groups when we specifically need to see only four groups: 1. Database, 2. Software, 3. Service Desk, and 4. In...
Hello, so I have a template for Known Error Articles. It is active and references the proper template table. 3 Article template fields are defined. The proper fields show up in in the Known Error Article record, but do not show up in the article. The...
In the Incident form new related list should be added which displays the sla records of the child incidents of that particular incident.How to achieve this functionality.Thanks in advanceBhargavi.