Hi we are having issues with a record producer working correctly post our upgrade from Vancouver to Washington. When you complete one of our request forms and the record is created the short description is no longer populating correctly and some val...
Hello All, We have a requirement that only a particular group members can see their sc_tasks and the other group members can't see their group sc_tasks except admins. Is this possible by using ACL? If a user having 4groups and he is a member of that ...
Hi Team , On change table I have created new field called ' Back Out Options' . to show info message i have created onchange cilent script After saving the form Info message is removed . It has to be there .what steps i have take please help me he...
I created 5 groups to the change management module and provided roles for each. How do i verify or make sure these roles are also available in the service operations workspace?
We have a requirement to create a performance analytics indicator with a filter where the "Version Number" is not one of the versions in a list stored as a comma-separated system property.While using a script include to retrieve the system property v...
In my form department reference field that is referred to custom department field that is u_department I'm unable to see hierarchy when i click on department fieldIn configure dictionary for department field I have added in attributes (tree_picker=tr...
Hey all, I am after a way to make it so that a group of users can only see cases/records related to them. Such as with Tasks, INC, Req, etc the users should only be able to see cases that they are:The Requestor/Opened byThe Affected contactPart of th...
Hello, I configured create/write/read ACLs for a table, so that a specific role has access. I then created a group that will only have access to the related module. I added the role used during my table creation to the group, then included members. U...
Hi Team,I have a below requirement on transform map :Over view on the configuration and requirement :There was a daily data import process via scheduled pull integration for custom account table.data will first import in staging table and via transfo...
Hi,I would like to have one audit trail report which based on the revision number/update number, then have column shown what fields users change as shared below.Is possible to archive in ServiceNow? if yes, how to create it? Best Regards,kiky
Hi, is there a way for Azure AD SSO setup to sync immediately. I've had this working for a while now with all users and groups, but changed this under the provisioning section to specific SG Role groups and it is not immediately syncing with ServiceN...
Hi, For our complaint playbook, there's a step that creates a Quality Control Task. I'd like to make some fields editable, but they're read-only.Am I supposed to look in the UI layout? Any help would be appreciated!
How to setup IRE rule for cmdb_serial_number? Currently I am inserting records into cmdb_serial_number table, but instead of updating serial_number for the existing cmdb_ci (configuration item), it’s creating new record with the same cmdb_ci (configu...
Hello: Could anyone please let me know how to display radio buttons on a form vertically? The link here says to use "vertical alignment" but I can't figure out how to set that: https://developer.servicenow.com/dev.do#!/reference/next-experience/paris...
Hello, I am tying to integrate the Smartsheet application with servicenow using Oauth2.0 token. The issue i am facing is the the keyword in authorization code that the smartsheet is sending is not of access_token but of code example: https://<myin...
