The issue you are facing is an issue identified internally by ServiceNowYou can refer to this KB article:https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB3000491and use the attached XML to apply the fix.Please mark my response a...
Hi All,We have built a custom workspace in home page we have a dashboard where a Simple list is addedUsing UI builder. Now from past few days we are getting this error "Can't display this list Cannot read property "sys_id" from null"
Afternoon,In a new custom app, we have several reference fields to the sys_user table. As admin, I can select users to populate these fields, but as a user with the scoped app role, they can see the reference fields but they show no users to display....
Hi all,This is a AI agent for ATF, but I am not able to find relevant docs and demo's for it can someone help me out what it is, where i can find full information Thanks
We are integrating Zscaler event mgmt with Sevicenow so that zscaler can send alerts to SNOW-Inbound Integrationusing Oauth.I have all necessary client id and secret ID/token url and the endpoint is set as:Event Managerhttps://trinitypoc.service-now...
I can't save a pre-chat survey record or chat context variable record. There is no save or submit buttonconversational interfaces--->settings--->General--->Pre-chat surveys(or context variables )--->view all--->NewI can see the save button in my PDI...
Using gr.getDisplayValue(item.photo) I'm getting an .iix file outputted in my html. I want this file to be outputted as either .png or .jpg.
I'm hitting a recurring error during our Vulnerability Integration runs and am looking for some guidance on how to properly resolve it. When running our integration, the integration run fails with the following message:Encountered error running the i...
Hi,I am working on workflow development and would like to understand the working of the "Nudge" button in the workflow context. From the hover it states that it will "Attempt to start a Hung workflow", but it doesnt seem to work the way i understand....
Hi All, I have a field called logged in user in computer table which is updated through discovery as an email id not as an user id. We are copying the email id and trimming the same user id within servicenow and comparing with sys_user table and copy...
function onChange(control, oldValue, newValue, isLoading) { if (isLoading) { return; } hideAll(); // Approval Matrix if (newValue === "approval_matrix_modification") { g_form.setDisplay("name_of_approval_matrix", true); g_form.setDispla...
Even after the knowledge article’s Valid To date has been passed, the article is still visible to all users in the global search(Native UI). The workflow state of this article is still published, and valid to date is passed
Hello,I have installed Now Assist for ITSM in my OOB instance, and the KB generation skill is activated. In the Service Operation Workspace, I am creating a KB article from scratch by clicking on the New UI action. I selected the following mandatory ...
if I have to parse an excel sheet which we we receive via email that email will end up in sys_email table and its attachment will reside in sys_attachment table. The Excel contains details about terminated users and that users need to be removed fro...
When incident is close and we open the record again then field show as expected as per in 1st pic but we click on any other tabs provided on form like incident details etc provided in 2nd pic then again open alert summary tab then field having some s...
