Hi Team, I have clean instance, for that I need to delete all local update sets. Inorder to delete local update set, I have to delete all customer updates in local update set. I can see only 20 customer updates at a time, how can I increase it 100. T...
Can anyone share some links and documents on Scripting so that I can Master ServiceNow Scripting?
Hello I'm working with "sn_doc_html_template" I need to find in HR CASE for "ASSIGNED TO" person and his "BUSINESS TITLE" which is in his HR JOB TABLE which is attached to his HR PROFILE. But I'm missing this in "ASSIGNED TO" fields pick list.Is the...
Hi, Where can I get docs for schema/column definitions of below SNOW tables. sn_customerservice_casesn_customerservice_escalationsn_customerservice_u_case_esc_slaincidentincident_sla I am working on some Analytics on Historical customer service rela...
Hi, Can anyone help on Google console?I am working on a Sitemap Generator. After adding the property and submitting the sitemap in Google Search Console, I inspected a URL and saw the message: 'URL is not on Google' and 'Canonical URL is not in the p...
Hello everyone,I have a requirement to determine whether a Request and its associated RITM were created through a Virtual Agent or self-service. If the creation occurred via the Virtual Agent chat, the state field in the `sc_request` table needs to b...
I'm trying to integrate the ServiceNow and Jira. Building a flow designer with jira update issue action. where i'm facing the attached error when i put a dynamic value in Issue Id,But i use a static value in the Issue id field there is no error.Can a...
I am trying to delete records in using delete jobs but only few records deleted s", it works for about 40 minutes and , then stops deleting records I receive no errors or feedback. It just stops deleting records and it has to be restarted.Attached de...
Hi, I wanted to reach out and get some insights on an issue we've been encountering with our current MID server setup.Our goal is to create an updated flow that will allow us to leverage multiple MID servers. The issue we're facing is that, on occasi...
When generating a PDF using the Generate PDF UI Action, the preview correctly displays all the expected information. However, the final PDF omits some details. The issue appears to stem from one of the Description field entries, which is quite long a...
HI, We are trying to integrate Workday with Servicenow using 'Workday HR Spoke'. We would need to pass the Users last login time from Active Directory > Servicenow > Workday, but we would like to understand if there is any field that we can utilize ...
Hi, Looking for help in creating business rule to change assignment group when the state change. Example state is "new" and the assignment group is "ABCD", if state become "active" I need the assignment group to change to "new group" thanks
Hello, I'm trying to create a pattern for an event type (em_event_type). I need to recognize a specific event type in event (em_event) and be case-sensitive; that is, the type "AzCb" should be recognized even if it's written as "AZCB", "azcb", "aZcB"...
Hi All, on sc_task form, when i click on requested item reference field i icon, I need to make only few fields to be visible, so I created a sys_popup view on sc_req_item table, it is showing the required fields when i click on i icon. but this chang...
I'm looking for answers for the below questions in Business Rules1. Which type of BR shouldn't include current.update() and why?2. Explain advantages of Asynch BR over After BR or vice versa.3. Can we call scheduled job from BR?4. Did you ever called...
