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Resolved! How to hide info messages when adding role

Hello Team,Is it possible to hide info messages displayed when adding roles.currently when we add a role to a particular group i see list of info messages displayed in screen (Attached screen shot).Is there a way to stop it ?I tried to look up in bus...

eashwar by Tera Contributor
  • 6206 Views
  • 18 replies
  • 16 helpfuls

Resolved! Using Script in Set Value of Catalog UI Policy

Hello everyone,I’m wondering if I can write a script or call a Script Include in the 'Set Value' of a Catalog UI Policy Action ?I tried the following as below, but it didn’t work:Script Include:Catalog UI Policy Action: Result: Is it feasible to make...

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Resolved! Copy attachment from "sys_attachment" to scoped app table.

Hi all,I am stuck with a problem from past few days that, my all the attachments are stored in "sys_attachment" table and i want to add the same attachment to the record of "x_dmcso_oneview_question_answer" table. As, i have to integrate the feature ...

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devashishku by Tera Contributor
  • 520 Views
  • 2 replies
  • 0 helpfuls

Resolved! Impersonation option not there in PDI !!

Hi all,,In my training instance for course I see impersonation option, in my PDI, i don't see, how to fix this or is there different path to navigate to impersonation in Xanandu? Thank you,Zeba

ZebaT by Mega Contributor
  • 402 Views
  • 4 replies
  • 2 helpfuls

Custom login screen for Mobile App

Hi all, Does anyone know if/where I can create a custom login page on the mobile app? Without extra licensing fees?We have a multi-tenant login need, which I've read we can cater for via a custom login screen, but I don't know how to go about this wi...

How to compare if current time falls within a time period,

Hello community, How can I script to check if current time falls within 9am and 5pm for example. The GDT uses the whole date time object, i'm only interested in time portion. My use case is to route tickets based on ticket created time using assignme...

Baba Femi by Tera Contributor
  • 490 Views
  • 2 replies
  • 0 helpfuls

Make the fields read only on Time sheet Portal

Hi all, We are using the Time sheet portal for the agents. The time is getting automatically entered for their tasks as I am using the time worked field on the form. So once they save the form they are working on, the time is getting auto saved in th...

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poorva1 by Giga Guru
  • 262 Views
  • 1 replies
  • 0 helpfuls

Return cti_softphone error in ServiceNow

Hello everyone, I got an error and it automatically returned to the cti softphone page. I don't know what this page is or where it came from. Please someone help me.Thank you so much.The process that causes it to error is as follows:Step 1: Access in...

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