I have one requirement where multiple standard change templates are getting created and I have enabled change models. So in create new tab Normal, Emergency type appears and all the standard change templates appears on the same page. I want to catego...
I'm having issues with the global search. It's strange because the dev side works but live does not. When I search for a word the search states there are no results for asset. Does anyone know how to fix this issue?
Hello ServiceNow Community, I am attempting to edit a Playbook that has information about approval status, yet the information displayed below is truncated with ellipses and does not fully show all text. Where do I configure this change so that all ...
I have the following code which correctly returns the field names and values for every non-system field in a table, for a particular record. I would like to add one more criteria: I would like to exclude all non-Active fields in the table from the l...
Hello, I am experiencing an issue when changing the number of records per page in the Project Workspace List View. After selecting a different number of records, the system displays the message:“Loading is slower than expected. Please wait.” This iss...
Hi,how to exclude related list action in CSM workspace from specific role, for example 'itil' role:
walkup experience --about the location schedules are not displaying after configuration
Hi Team, How to map the fields for dot walking fields in Transform map. Please let me know. Thanks,Manju
I have created a Select Box type variable on catalog item named "Compliance requirements" with the following options. Variable on form: Variable configuration: I want this to be a multi select variable, where user can select more than one option. I ...
Hi,I am working on adding more fields under my tasks i.e Approval for event.Currently it has Task type , Event , Opened by , Name ,Description for event record.I want to add more fields such as Exercise Name, exercise scope etc.Table name is sn_reco...
Hi community,I would like to implement the following can you please help?> Have a catalog item that gathers fields including start date and has a hidden field called COUNTER. > Once this item is submitted, the COUNTER = 0.> Every week check have a sc...
We would like to be able to add screen shots (pasted from clipboard) to Service Now in the Comments and Work notes sections of an incident (task table). Is there a best practice for this? I changed the field type to HTLM and it seems to work. The o...
Hi all,I have the following problem with a Platform Analytics Dashboard:After making changes in the Development Instance, I unload the dashboard and move it to the target instance (where it already exist, just without the latest changes). The dashboa...
Hello everyone! I am trying to create a new tab within a record using the UI Builder. I successfully created a new tab without any issues, thanks to the guide MGOPW created (UI Builder Essentials: How to Create a Custom Tab).However, I am having trou...
Hi Community i have used -below API to generate document task or generate PDf dopcument without participant. for Incidentrecords.new sn_doc.GenerateDocumentAPI().generateDocumentForTask(recordId, documentTemplateId, pdfName); The document template ...
