Agile Development: How to Change the font color of value in Agile Board (Story Points Column)
Sample: It should be white
Forum Posts
Need to create the custom column inside the Test management.
Hi @all I need to create 1 new custom column call Execution Result inside the Test module in Test Management 2.0. i Check in formatter table ,test steps come from the formatter and it is taking the value from the UI Marco which is written in jelly sc...
In UI builder, how do you pass a value from a composite script to transform script?
My composite script is returning the correct data:I need for this transform script to get the external_id "value" from the above script but it doesn't appear to be working. The data broker transform script is simple but input is always empty and so i...
Resolved! How to clear value of Date field or make it NULL/empty
Hi All,I want to clear value in the date field. (make date field blank/empty).Please helpField type: DateThank You I used below code but it did not workvar gr = new GlideRecord('u_cmdb_ci_appl_instance');gr.addEncodedQuery('u_number=CI002158339');gr....
Incident Sub-category choices comes in ''Blue'' in list view after creating incident from Portal.
Hi All, When we try to create incident from Service Portal using 'Create Incident' record producer, the given attached screenshot behavior Subcategory column shows Blue text/Additional choice in list view of Incident table.We have mapped Subcategory ...
More than 50% members of CAB group need approve
Hi,I need to set the approval options so that the number of approvals from the CAB group must be at least 50% or more. There is already another script in the workflow and I don't know the best way to change it.
How to check Object is Empty Or not
Hi All,Can you please suggest me how to check Object is empty or not,If JSON is empty then complier should not go till " return JSON.stringify(arr);" if JSON is not empty then complier should touch return JSON.stringify(arr); line in Code. issue: sc...
Creating a view to change an approval summarizer
Hi, I'm looking to amend an approval summarizer for RITM approvals (why does it put the 'Description' of the RITM as a default rather than the name of the Catalog Item? - weird)Apparently, in order to do this I need to amend the 'approval' view of th...
Bulk update group type in Group
HiI'm searching for the best method to bulk update the group type in the Group table without impacting the existing group types that are already there in each Group. I believe using a fix script would be the best approach, but I would like to confirm...
ATF test window not showing the record opened.
Hi,I recently created an ATF test which checks for problem records, where state=resolved and the mandatory fields can be changed. The test user has the role snc_internal. The test is passing but when the test runs, in the testing window I have notice...
Security constraints issue with Scheduled Jobs list
Hi allI'm trying to provide access to the scheduled jobs table under system definition to the role of template_scheduler to be applied to groups who don't have admin. Unfortunately users with the role don't see the list instead they get a security co...
User is not able to see i-icon to preview record, for reference field
Hi,When ITIL user login and tried to access incident record, for parent field which is from task table, i-icon is not visible, If security incident is selected as parent, but if other record like change record is selected then preview record is avail...
Trigger a notification when an attachment is added to a Request
I have built a workflow and in the workflow a step is for the requestor to respond to a notification with file attachments. Once the requestor responds to the email with attachments, i need a notification sent to assignment group that does the next s...
Resolved! Knowledge use report to show by month
Good afternoon all I have a report that shows all knowledge articles used but the user needs it to show by month. I tried a trend graph, but not sure which field to use to show by month? Used and viewed is a boolean field so how do I display by mont...
ScopeAccessNotGrantedException
Hi, I have to populate the integration type field but the system throws the error when i run fix script.var integrationName = 'Tenable'; //integration namevar integrationGR = new GlideRecord('sn_sec_int_integration');// Querying the sn_sec_int_integr...
