Add a mention function on the approval screen in the Employee Center
I would like to activate the mention function in Activity on the approver screen.I would like to activate it in the Employee Center, not in the Service Portal.
Forum Posts
Approve for more than 15 days then 3 reminder emails should trigger 1.3
Hi Team , can anyone please help me here with this requirement . The requirement is when any approval gets triggered for RITM and if approver doesn't approve for more than 15 days then 3 reminder emails should trigger to the approver and after than ...
Question related to previous Choice selection not disappeaning when new choice selection is made
HiI have a variable with few choices - and each choice has a different set of questions.When I select choice 1, i get a list of questions associated with choice 1But when I select choice 2, the questions associated with choice 1 do not disappear from...
Dropdown not showing value in MRVS popup when populated with on change of another field
I have a multi row variable set where there is a single text field (Mark) and a reference field (Grade).The reference field "Grade" is populated based on the value in the "Mark" field. Issue : When the mark is entered and if if directly go and hit th...
Resolved! Could you correct my client script, it doesn't work in portal
function onChange(control, oldValue, newValue, isLoading) { if (isLoading || newValue == '') { return; }var userinfo = g_form.getReference ('user');//g_form.setValue ('ldap', userinfo.user_name); // Fonction pour réinitialiser les cha...
how to hide only a specific attachment of activities
I would like to hide the attachment below, be it in image format or files.How could I do it?*I want to hide only a specific attachment.
Resolved! Not able to add instance with link in column in service portal
Hi Guys, I am working on the service portal where mistakenly I deleted the one of the instance in a row now, I am trying to get it back. But when I try to add instance in a column it does not show me option for Instance with link and tend to create ...
Community Engagement
Hi I tried answering some questions and asking some questions but it seems like none of them are showing up. Why is that?
Resolved! Requested Item - ask for appproval
Hi developer,I want to generate approval record for requested item automatically, when all catalog tasks assosiated with are closed.How can I configure this by using flow designer? Thanks.
I want to get the username in closing conversation of virtual agent
I want to get the username in closing conversation of virtual agent
Inside system property i want to get user's firstname
Hi Team it's urgent! I want to get user's first name inside system property , there is a system property called as com.glide.cs.general.closing_message inside this i want to get user's first name
Resolved! if condition in script - vancover
Hi Teamthe second part of my if statement is not evaluating ThanksLevino // answer should equate to a single user sys_id or comma-separated list of users (sys_ids) //DO NOT remove the following line: var curRec = new GlideRecord(advTABLE); curRec...
Pagination in Rest API for retrieving records from third party
Hi All, I need to retrieve data from a third party and I am able to achieve that but we need to apply pagination to get the data in small numbers. I am not familiar with Pagination concept, could anyone please help me how to achieve this. I am able t...
Arrays vs Sets in ServiceNow Scripting: Which One Should You Choose?
In ServiceNow scripting, making the right choice between arrays and sets can mean the difference between a smooth-running script and a headache-inducing one. Both data structures have their strengths and weaknesses, and knowing when to use each can h...
Do SAM plugins installs new patterns for discovery?
When we install SAM plugins for software discovery, are there some specific "Patterns" or "Probes" also installed along with it.if yes, then if there is any specific pattern for discovering License Type.
