Resolved! Task table Quiz
The Task table is an example of which of the following? (Choose two.)A. Parent class B. Legacy classC. Child classD. Base class
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Resolved! CAD
Assume a table called table exists and contains 3 fields: field1, field2, field3.Examine the Access Control list for table:Which field or fields can a user with the itil role read?A. field3 onlyB. filed1 and field3C. All fieldsD. All fields except fi...
Need help for assignment group
In assignment group we a written a condition in configure dictionary, stating that Active is true.that inactive groups are not showing in incidents and catalogs tasks but it is showing in change tasks.how to resolve it please help Thanks
Flow Context in RITM not taking to the Flow Execution Details
Hello All, I created an RITM and that catalog items contains a flow.When i'm clicking on flow context instead it showing Execution details, its showing flow engine page.Please check the attached screenshot and help me on this, so that i can check the...
Display previous value of priority field
HeyI need to display in the body of the notification the previous value of the priority field in the Incident form. I would appreciate help on how to do thisThanks, Shir.
UI Action visible only when the logged in user is an admin
Make an UI Action visible only when thelogged in user is an admin, and has morethan 5 records where he/she is a caller.UI Action- GlideRecord - Script Include
Add Watchlist to the My Active Items Widget
I am trying to pull in all the watchlist items for any HR cases where I have been added to the watchlist but I am not getting any results. I added an activity config record to the My Active Items widget and need to pull in my watchlist. Also, I cre...
Banner Image switching back to servicenow logo
Hi! I have problem with banner.I just want to change banner logo on my instance but it doesn't work. i changed glide.product.image.light from system properties,glide.product.image from system properties,UI16 Banner Image from my company in system ...
Help me with Script include , it's returning null
client script function onChange(control, oldValue, newValue, isLoading) {if (isLoading || newValue === '') {return;}var user = g_form.getValue('requested_by');alert(user);var ga = new GlideAjax('paccount');ga.addParam('sysparm_name','getAccount');ga...
Configuring "Conflict" in Change Module
Hello Developers, I am trying to understand how the Change conflict works, So as per my understanding it work on when user selects 'Configuration Item, Planned Start Date, Planned End Date' these three fields need to be filled to check conflict. (As ...
Hide high and medium options in impact field when selected user doesnt have certain roles as below
When a user is creating a new incident record, if he does'nt have the incident_impact_urgency_write role remove high and medium impact options from incident form using client script.
Resolved! Auto Assigning incident to based on recipient email address inbound action script
Hello All, I am trying to assign the incident to assignment group based on the receipient email address. we have setup like users sent email to lets say abc@domain.com which creates the incidents based on imap/smtp and inbound actions script. Inciden...
Resolved! Record Producer: Creating new Project and Project task - Populating top_task
Hi,I was asked to create new record producer which creates new Project [pm_project] and predifined Project Tasks [pm_project_task] under it. I'm now facing an issue that I'm unable to set top_task field correctly for created Project Task. Project Tas...
How to restrict on global search box
Hi Team,Good morning!How can i restrict on global search.Suppose i putted the text with 'docs' in global search box, i want to see only the heading line article or Article body,below is the screenshot, currently I am seeing Html tag like: "<strong>d...
How to add key as label for each value
Hi All, I want to below highlighted red colour from the each . Could you please help me how to add it. var string="Terminations for the following employees have been processed today Rock, Joseph|157890 |Dell |rockj@gmail.com|Tampa|Customer Suppor...
