Change the name in Database view
Hi,When creating a Database view, the name field which will automatically appends u_ , I want to keep my own name.Ex: Is should be not u_xyz in name but xyz in Name of database view
Forum Posts
Resolved! About creating a dashboard (combination chart) in the WorkSpace
Hi, guys.Now, I want to create a dashboard for a combination chart (line chart+bar chart) in the WorkSpace, but I couldn't find a usable template in the WorkSpace. Please have someone with relevant development experience tell me how to operate it. Th...
Resolved! Change excel table export file name
Has anyone come across/needed to change the default file name for an excel table export to not be the table name and be something custom instead? The use case here is a custom app I have created for customers to complete staff pay assessments, calcul...
Fetch Data in report
Hi SN Community Members, I have stumbled upon a problem and need your help. I want to fetch data for Incidents older than 40 days for every month till 1 year . Lets say in the Month of June total created Incidents were 20.Now I want incidents create...
Can we change Catalog Builder default filter?
Hey all,Using Catalog Builder. The default catalog item list filter looks like this: We can make changes to the filter and create a filter for myself, a group, or everyone. This is goodness.However, I want to change the default filter (like the one a...
unable to enter notes in ServiceNow
Hi Guys, i have some issue with Unable to enter notes in ServiceNow. can you provide me solution or workaround. Thanks!!
Resolved! Modify Variable Attribute
Hi all, I am hoping someone has an answer or any insight on my issue. I am trying to modify the search criteria of a Catalog reference variable. In the "variable attributes" field on the variable form we have entered the following: ref_auto_comp...
Resolved! Adaptive authentication with IP filter is not working
I have followed the ServiceNow docs to setup the REST API access policy with IP filter criteria.I am always getting the following response in postman:Configuration details as follows: REST API access policy:Standard Authentication Profile:Authenticat...
Can time to mitigate be calculated from Incident End time - Incident Start time
I want to create a report for calculating the time period from Incident Start time - Incident End time to to measure actual customer impact for client. How can I do that. Guide me please.
In a Record Producer how to sum the amount(currency) field in list of records in the list selector?
I have created a Record Producer which contains list collector field called "Expense Items"Expense Items are a records of a table which has "amount" as a field(currency);How can I get the "amount" of the selected list of expense items and total it to...
CMDB Health Dashboard Access
Hi Team , can anyone please help me on this. for one user need to Provide edit access to who will be performing re-configuration and customization of CMDB Health Dashboard which is currently available in ServiceNow PROD instance. so which role shoul...
Resolved! Make Mandatory for multiple views using UI Policy
I need to make many fields mandatory but only for 2 views.I can see there is a field in the UI Policy for view. but I can add only 1 view in the field.I need to add 2 views in it.Can we achieve it only if we create 2 individual UI policy.
Intune Integration- Service Graph Connector field mapping
We have done Intune Integration using Service Graph Connector however fields like Company, Asset tag, Location, Vendor are not getting populated in alm_hardware table. How to do mapping ?
How to set the sys_created_on of an incident record to its actual record in from the excel file?
Hello, devs! How can I explicitly set the sys_created_on of an incident record that I will import using an Excel file? I have tried mapping it in my transform map but it doesn't work, the sys_created_on of the imported record is the time and date of ...
Can we integrate ServiceNow IRM with IBM OpenPages? If yes, what are the options?
Dear All, I am trying to explore different ways of integrating ServiceNow IRM with IBM OpenPages. Has anyone worked on this integration? Is there any plugin I can leverage to achieve it? Would appreciate any inputs. Thanks.