Variable editor on catalog task for specific catalog item
How to add variable editor on catalog task only for specific catalog items and the variable should be editable?
Forum Posts
Make values read only in the List type field which has drop downs
Hello, @Amit Gujarathi @Ankur Bawiskar @Community Alums @Abhinay Erra @shloke04 I have a tricky requirement is it possible to make specific values READ only in the choice field.Example: List field is "Versions" with below drop down values:LondonKin...
CommunityHi Community, We are unable to process the order guide item
Hi Community, we are unable to process the order guide through the category, but we can see the order guide processing through the global search can someone please help us to overcome that how we can able to process through the category. Below are so...
Resolved! Regex is not working as expected
Regex should mask if the card number is exactly 15 digits(including the first two) - not less than that not more than thatHere is the regex var matches = testcases.match(new RegExp('(?:^|(?<=[^0-9]))37(?:[ \t-]*\\d){13}', 'gj')); but the above is ma...
How to downgrade incident priority using a run script on a transform map?
HiI am working with a type of incident which is created by being transformed through a transform map and I want to prevent Critical incidents from being created. Any incident that comes in that is Critical should be downgraded to High instead. Is th...
How to retrieve additional UI actions in ATF steps
How to retrieve additional UI actions in ATF steps My test case scenarios - How to create a problem from the incident using ATF - I have already tested using the Click UI component but it's not retrieving from the previous test step
Business Rule and Scripting
Hello I'm new to scripting and don't know much how the BR works so have some doubts. The thing is have created a "Before" Business rule with the conditions "Insert" or "updated" in the cmdb_rel_ci_list table to concatenate the Parent and child and up...
Show/Hide Variable Set in Catalog Item based on the option selected in multi choice variable field.
I have a Catalog Item that has variable fields including a Multiple Choice field and two Variable Sets. I will like that initially neither Variable Set is visible, then when an option in the Multiple Choice field is selected one of the variable set ...
How to change your Email from Partner portal to personal Email thread.
How to change your Email from Partner portal to personal Email thread.
Virtual Agent background box size
Hi All,We have a survey on VA, whenever user is done asking about its tasks on virtual agent - it asks user for feedback. The options are good, neutral, and bad. Whenever the user selects any one option the response generated by VA is 'your feedback ...
Resolved! Auto Populate New Hire's Department
We have a new hire order guide with a variable of New Hire.Need to auto populate the department of the user that is entered into that New Hire variable. I am using this onChange client script: function onChange(control, oldValue, newValue, isLoading)...
Image signature in HR document
Hi guys, I am trying to add image signature in pdf document based on a condition. How can we do this in document template?
update the existing attachment by changing the table name to incident and the table sysid to the inc
Hello, I need help with the below code, i don't use the copy attachment but rather update the existing attachment by changing the table name to incident and the table sysid to the incident sysid. which part of the code to i update this var ee = a....
Duplicate additional comments in Agent Workspace after applying hr template
When creating a new HR Task through configurable agent workspace and apply a template that fills the additional comment, if I edit the additional comment and click save to create the HR Task it duplicates the comment in the activity (see screenshot)....
Nested Payload in payload builder
How to get nested payload using payload builder action in flow designer?
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