Script includes that handle arrays like the following will return an error at the for statement point「error:Cannot read property "0" from undefined」What is wrong? var gr = new GlideRecord("tablename"); gr.addQuery("sys_id", "xxx"); gr.query(); var s...
We are making extensive use of the Next Experience Record Page and the Related Lists that work with it. Our Related Lists are configured to include the most relevant fields, dependent upon the context. Examples include the following: NumberShort desc...
Hii All, Can you please help me to build this functionality. I have build 1 catalog item & People are raising request via 3rd party application. Now, i have a requirement that if the URL has Example1 then the Drop down value should be auto selected t...
Hi Everyone, I would like to ask if there is a way to check if a catalog item is using a flow or a subflow ? I checked few tables with "Flow" in label looking for a column incuding "catalog" in the name, but no results... Thank you very much in adv...
HelloI have applied a filter on incident records. One of the filter is Assigned to Manager is(dynamic) me. I have a scheduled job which fires an event to trigger a notification. The scheduled job also contains this condition in the encoded query. Whe...
Hello Team, I have a requirement to make reference field read only. So I have added below code in UI page.gel("sys_display.knowledge_category").readOnly = true;document.getElementById('lookup.knowledge_category').style.visibility = "hidden"; But it i...
Hi, I have a custom table and a corresponding client template. The issue is the client template is not working for "Reply to" field. I have a written script include for the same and seems to be issue with it. The script include should display the ema...
Getting issues in some topics in virtual agent like "I'm having technical issues and won't be able to continue this conversation in VA" For below topics ;-_approve_sysapproval_approver__reject_sysapproval_approver__show_approval_details__view_request...
Hi,how to change the suggestion in the short description field? How can I change the suggested list? Thanks, Shir
"Sometimes it's quite difficult to understand the process of ServiceNow GRC."Let me give you the brief about it, how the ServiceNow GRC work.Here are some key terms to understand the ServiceNow GRC:1. Authority Documents: It defines the Policies, ris...
I created one variable called "Requested For" and used the type as Requested for but the requested for type will take the value of logged in user if we are providing the default value as none it taking the requested for value as referencing the user...
Hi All, I'm not able to see the data in the Subscription overview dashboard, data is not reflecting in Allocated column even if licenses are allocated to users. if anyone faces the same issue in past in for any of their projects, please help me out o...
I want to create new catalog task for another team using UI action on catalog task form. On click of this UI action, I will run a script create new catalog task under same RITM and want to copy all RITM variable present on task. I am able to create n...
Hi Community, what is the use of Accounts Relationship tab in Accounts table under Related list Thanks,Srinivasu
What are the use cases of generativeAI in ServiceNow ?
