I'm using Async glideAjax in onSubmit catalog client script and allowing the submission of form on the basis of the script include response.Below code is working for native UI, but not working on portal.function onSubmit() { //Type appropriate co...
Hello Devs, I am seeing issue in adding field to the default list view. I opened list view, Configure -> List Layout and adding field but when I click 'Save' I couldn't see that field on the list view. and when I again do Configure -> List Layout the...
Hi,I have a Scheduled Job doing a REST API GET from an external Asset dbase (using RESTMessage V2). I am parsing the responseBody fine for named properties, but there is a section for "customFields" that groups together properties and I am not sure h...
Hello, I have a requirement to check if all the values on the list are the same for all records, if all values are the same on all records on the list, then do some update. If even one record contains a different value, then stop the script. I found ...
Popular items in Service Portal should show only selected catalog items which customer suggested and this should not show OOTB mostly used one. Please help me with the latest script for cloned sc_popular_item page in vancouver version. Also help me t...
Hello All,We have a variable (Type = Single line text) being used across different catalog items.The requirement is to change the type to drop-down values (drop down values should be coming from Location table's Country column). Now the problem is Lo...
I'm using the knowledge management rest API, it's currently returning articles form all knowledge bases but I would like to limit results to just one. Is this something that is possible in the API query? Thanks Connor
Hello! I need some assistance. I am trying to generate a report or some way of viewing and exporting the following criteria: - View all Resolved or Closed Incident records whose Assignment Groups are different that those the Incident records were cre...
Im trying to write an array to include two field names for the requested items table. do i use the control object or how do i write this into my script. my original client script works but the field is different in another environment. please help. ...
Can anyone help me on this 1.How to show variables(variable set) to a specific group?2.Those fields must be visible only to the members of that specific group?thanks in advance..
Hello Everyone. I am trying to achieve this on CSM/FSM Config Workspace. -> I have a contact field on Interaction record.-> I have a "Create Contact" Ui action on the same Interaction record.-> When i click on "Create Contact" and create a new conta...
Hello, I am trying to access the Microsoft Graph API via REST step in action designer but am having trouble passing the token into my header. I have already done the following: Registered my application in Azure and confirmed app is assigned the appr...
Hi All, I need to remove the Greetings message and the Signature from the inbound email while processing it through the Inbound email action is it possible ? Thank you
So i have a requested item field in test and dev with different field names and to do a workaround i need to make an array to include both fields. im trying to get this to work but no progress. with out the array the client scripts works fine for the...
Hello smart folks. My instance is version "Vancouver". I see here that there is supposed to be a Form Field Type of "Color". Sounds great. And the documentation does not say anything about it being obsolete or deprecated. But when I go into Form ...
