I've been doing some build work in my Washington DC PDI and noticed there is a 3rd option for sending credentials "As Private Key JWT" when setting up third-party OAuth provider connection. The private key JWT option is not available prior to the Was...
Hi, How to schedule jobs daily for every 4hours. Regards,Balateja.
Hi All,We have an requirement to create UI action visible on assess state if Change record Ci is attached to any open incident already then it will give a info message on change request form that like "This CI is already attached to an open Incident ...
I have to update the variable value on ritm and task form using the background script. Could you please help me with that?Variable backend name 'var_isInternational' and I need to set 'Yes or No' value using background script.
Hello Forum!I have a question regarding the ServiceNow API and its limitations on fetching data. Specifically, I'm interested in understanding if there are any restrictions based on the date range from which we can fetch data or any limitations on th...
Hello experts, we are working on an automation that requires assigned to's calendar (servicenow calendar or outlook) to be blocked for a certain time based on their availability. Is there any solution other than using FSM? Thank youVNK
Hello All, I am experiencing an issue with a transformation map I created. My issue is that one of the reference fields mapped in the transformation map is not picked up properly. I logged a ticket with ServiceNow and they confirm that the transforma...
Hi Team ,Am using below code to update the existing incident records using inbound email action ,instead of updating ,service now creating a new incident .below is my code var caseGR = new GlideRecord(‘incident’); var Number = emailBody.incident_t...
I am trying to add the 'Accept Risk' Ui Action in Problem management in Workspace, It is working in native UI but not in workspace. Please check the screenshot i don't know how to call the function in workspace client script. Kindly help me to achiev...
I have multiple fields on the form with field type = URL. This is on the backend ServiceNow Incident form. If I click on any URL, it opens in a new tab on the Chrome, however, when I click another link on the ServiceNow form, it opens in the same new...
Hello team can anyone help me.I have used below script based on user location order guide should visible.var userGR = new GlideRecord('sys_user');userGR.get(user_id);answer = (userGR.getValue('location') == 'Vancouver - Great Northern Way');
Is there a method of acquiring a refresh token for OAuth2 that can be done with a service account when you're using SSO?I've never had to use refresh tokens before for integrations, and the only documented method I've found requires a user account to...
Hi AllI want to hide the "gear" icon and "Action on the selected rows" option. Please refer the below image. I want to hide the highlighted the section.Please help me to implement the same.
Requirement :If a Qualys ID is published after certain date it should go to a specific group to be reviewed Condition used - configurationitem.class is a server and Vulnerability.Datepublished after 4/24/2024we are finding that the Vulnerabilities a...
Hi We want to highlighted VIP user in the caller field in incident form and we have written a on load client script and it is working normal view but not working in service workspace operation.Client scriptfunction onChange(control, oldValue, newValu...
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