Developer forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Migration to Zurich: Dashboard

I 've upgraded to the Zurich release and I'm running into an issue with dashboard management.Whenever I try to use the dashboards I've built so far, ServiceNow prevents me from switching to the Zurich version of the Performance Analytics module due t...

TIZIANOB by Giga Contributor
  • 1045 Views
  • 4 replies
  • 0 helpfuls

Create dailogue box to submit state and add comments

Hi , I need a custom dialogue box when click on button in nav bar and popup  with comment box with cancel and Submit button in workspace . When submit the dialogue boc state needs to change and comments needs to update in additional comments. similla...

Arun_Manoj_0-1770267624672.png
armanoj by Mega Sage
  • 888 Views
  • 5 replies
  • 2 helpfuls

Signle line text variable is not visible on the ESC form

I have a single-line text-type question on the record producer. It is active and mandatory. When clicked on try it, the question displays on the form. But when I opened the form in ESC, the question was not displayed, but was shown under the "require...

ArpitaVK by Tera Guru
  • 737 Views
  • 4 replies
  • 0 helpfuls

cmdb models are creating Duplicate records

Hello, I am encountering an issue where duplicate cmdb_hardware_product_model records are being created during the SCCM (robust transform map) import for Computer Identity. I have already reviewed the mappings in the transform map, and everything app...

RahmatSharH by Tera Contributor
  • 430 Views
  • 1 replies
  • 0 helpfuls

Resolved! Playbook does not fire upon record creation

I have a playbook associated with CSM Default Record Page variant. It is meant to start when a new case is created. It just does not fire when I create a new case by using the "New" button from list view. When I save this new case, then a tab shows u...

AmolJ by Tera Guru
  • 3330 Views
  • 6 replies
  • 0 helpfuls