Resolved! CSA
I have created webasesor account for CSA exam and try to linked with service now university but its showing not linked its been more than 24 hour now any please help me
Forum Posts
cLient script not working here i wrote script to make readonly when ticket moved to closed state.
function onLoad() { var st = g_form.getvalue('state'); if (st == 7) { var fields = g_form.getEditableFields(); for (var x = 0; x < fields.length; x++) { g_form.setReadOnly(fields[x], true); } }
Resolved! Validate the dates in the catalog item
Hi All,I have a requirement for the catalog item with two variables, 'start_date' and 'end_date.' The condition is that if the end date is less than 7 business days (Monday to Friday) from the selected start date, the field value should be cleared, a...
Data source(data broker) format for "Filter" UI Builder
Hello, We are required to set up a filter that gathers the selectable option from a documentID field within a custom table. Unfortunately, this part is not well documented and we have yet to find the right format so that the data will be displayed, i...
Cloning and Upgrading with Clone Admin Console
Hi everyone,This is my first ever clone and upgrade, and I am the sole person managing ServiceNow at my company. The previous admin left about 7 months ago, and I started 3 months ago, so I am still learning our ServiceNow setup. Most of my questions...
Unused services in the client controller
Hello! I'm checking some widgets and in the client controller, there are services being injected but were not used, for example the $http. This also applies to OOB widgets. What could be the possible reason behind it?
Resolved! Pass arguments with change requests?
I am creating a framework using a company-built orchestration engine to automate execution of certain standard change requests. Some of these requests my require passing additional information (arguments) to the orchestration engine. Are there any re...
Resolved! Tag Based Discovery Issue
Hello,I'm currently implementing tag-based Service Mapping in ServiceNow.However, our CMDB already contains several Application Services, and some of them match the services that are about to be discovered through tag-based mapping.When I attempt to ...
Best approach to build Notification Preferences Center for Client Contact (non-ITIL) users on Portal
Hi Everyone,We’re looking to build a custom Notification Preferences Center for external (non-ITIL) client contact users on Service Portal so they can manage their own notification preferences. This should also include impersonation (so admins can ve...
How to add get the lrelated records using side navigation in ui builder
How to add get the related records using side nav list in ui builder and its should in read only .when i open the the particular record,the button like edit (editable) ,save(view) and cancel(view) the form. how should i need to do that,can anyone exp...
SEND A TWILIO MESSAGE
Dear community, I need help in sending a Twilio Message from ServiceNow. In this particular case I need to send info via WhatsApp Business. Everything is set up, but, I have NO variables changing on my receiving message. Does someone know what could ...
Exploring AI Agent Readiness in ServiceNow
I’ve been diving into how Now Assist and AI Agents transform workflows across IT, CRM, and HR domains. From ITSM and IRM to CSM, FSM, and HR service delivery, AI is becoming the backbone of smarter, faster operations.This diagram highlights the key a...
Help with Employee Form listing choices for the Question - Gender ( Reference field to User table)
I configured a HR Task of Type "Collect Employee Input".This task has an "Employee form", a questionnaire with two questions - Q1) Gender ( Datatype = Choice) 2) Previously Retired (Datatype = Y/N) It looks like this:when I bring up the form, the ...
How to display Info message from business rule on Risk Workspace?
Hi All,In the Risk Assessment record from workspace view, I want to validate the user-inputted percentage value for the 'Quantitative Likelihood (%)' manual factor against the selected option in the 'Likelihood' drop-down manual factor.Conditions:1. ...
How can I confirm the transmission of the email notification function?
Hi.â– Situation.My company uses Vancouver Virsion from Service Now.We are developing a process that uses the notification function to send an Email to the table administrator when a record in the table is updated.Tests have been carried out on an inst...
| User | Count |
|---|---|
| 135 | |
| 51 | |
| 36 | |
| 21 | |
| 20 |
