During regression testing of recent changes made to the DSAR customer‑facing form in the ServiceNow Test environment, we identified an issue where the Experian identity check consistently fails when the user clicks “Verify My Identity”.Observed behav...
in ADF course (Application Development Fundamentals (Zurich)), lab 4.2.2, two rules are used to pass some data from server side to client side with g_scratchpad. 1. A "display" business rule, setting proerties to g_scratchpad2. A client script, gett...
Hi Community I have an HTML field "Introduction" on knowledge form. I have set the default font style as Tahoma and font size 12 pt.This is done by updating the dictionary default value:<p><span style="font-family: tahoma; font-size: 12pt;"> </s...
HiCan someone clarify the difference is between a field-level acl in the form table.* and a record-level acl for that table? I'm assuming the wildcard scoops up all fields in the table, so what is it achieving that the table-level one isn't?Thanks in...
Is it possible to create a union or join between two forms in ServiceNow?We have a customized implementation for change management with around 13,000 records in the sys_user table, each representing a network user. We also need to track an additional...
O campo Priority do Incident deve ser definido automaticamente de acordocom a opção selecionada na variável de café, conforme a matriz abaixo:1. coffee pele / café pele → Prioridade 42. gourmet coffee / café gourmet → Prioridade 33. coffee do baum / ...
Hi All, While assigning an user to any project from the table (pm_project), we are getting UI policy violation error on the Visual Task Board. I checked there are no mandatory fields which are not filled in the form. I tried debugging UI policies but...
So I have a flow that does a number of things and what we are finding is that there are instances when we need to cancel the flow. This is not difficult but we need the flow to clean up after itself. I was hoping that a cancel was considered an err...
I have created an Agentic workflow. It was working fine and I have tested this like n number of times starting in DEV and promoting till TEST.I saw the workflow getting stuck in execution plan like very rare, maybe once or twice. But now for past few...
Hello Experts, On CMDB Workspace for a windows server CI, there is 'Service and Offerings' section that has the below tabs like Service Instances, Business Offerings, Technology Management Service, Technology Management Offering.. It currently shows ...
Hello,I am currently facing a critical issue with my Personal Developer Instance (PDI), which is now showing as "Offline" and is completely inaccessible.Instance details:- Instance: dev304261- Type: Personal Developer Instance (PDI)- Version: Zurich-...
Hi Developers, I need your help with a peculiar error that I can't quite figure out. I am creating a flow and using a "Look up records" action to find "sys_dictionary" records fulfilling some specific filter conditions. The flow is running as System ...
Hi,can anyone please help me why these genius results links can't be opened in a different tab even by clicking ctrl + click?
Hi everyone, I'm struggling with a requirement on a Record Producer in the Service Portal.I have a Multiple Choice variable (Values: 'yes', 'no'). If the user selects 'no', the checkbox "Mandatory Attachment" on the record producer tab Portal setting...
Hi,We have a requirement to create a new button (ui action) on the problem form. I looked into how the OOB modals (i.e Assess) are configured using the ProblemModalUIHelpers script. Looked simple enough and I was able to create a new button/modal by ...
