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Pull through RITM variables into power automate

Can anyone help please, driving me insane...I've got a power automate flow that is picking out Requested Catalogue Item approvals and it works fine but is only returning the Approval For (ie RITM number) in the approval email/Teams approval. I've bee...

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gregmc83 by Kilo Guru
  • 319 Views
  • 3 replies
  • 0 helpfuls

Discovery not working

WMI credentials are working fine while validating credentials separately but when I run quick discovery for an IP it is throwing the following errors as mentioned in the screenshot.I  tried Telnet as well from RDP its also working fine ,please let me...

sadhna by Tera Expert
  • 203 Views
  • 1 replies
  • 0 helpfuls

Cen we possibly create a report using local update sets table?

I'm currently working on a report and noticed that some tables—such as sys_update_set—appear to be missing or inaccessible. Has anyone run into this issue when building reports or found a way to include these tables? I’m considering creating a databa...

John Gospel by Tera Contributor
  • 1069 Views
  • 4 replies
  • 0 helpfuls

Wait condition in Workflow

Hi,Can anyone help me with below requirement in workflow for new hire setup. We need to wait until start date is 2weeks from today to create a task. If start date is less than 2 weeks then the task should be created.Suppose today is July 23. The work...

Akshata5 by Tera Guru
  • 220 Views
  • 1 replies
  • 0 helpfuls

How to add change record to problem related list

Hi Team, Please suggest how can we add change request record in problem related list and after adding change request record the change should visible under problem related list and also problem record in change related list   Thanks

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vamshi2 by Tera Contributor
  • 553 Views
  • 7 replies
  • 0 helpfuls

watermark for inbound email to update case record

How to include watermark so that when there is a reply coming related to case record into inbound email(its like first when a notification is triggered from a case to someone, then when someone reply back on the same then) 

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Apaul by Tera Contributor
  • 214 Views
  • 1 replies
  • 0 helpfuls

Resolved! Can't Set Flow on Record Producer

We have a Record Producer form which creates a record on the incident table: I have created a flow to handle the variables and carry out actions:If I test the flow on a valid incident record it is successful. However, it does not trigger the flow the...

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ray evans by Tera Guru
  • 1640 Views
  • 3 replies
  • 2 helpfuls

Resolved! Client Script for enabling edit button

I have configured an Edit button in the related list of an RITM in SOW. However, I need a client script for the onclick event to allow selecting RITMs from there. I have tried some scripts,but they are not working, and when I try to save, the changes...

aparnaravi by Tera Contributor
  • 1130 Views
  • 13 replies
  • 1 helpfuls

Page Route Map Not Working

I don't know why but when I submit a ticket, it does not redirect to nr_ticket even though I created a Page Route Map 

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Dark Kei by Tera Expert
  • 446 Views
  • 4 replies
  • 0 helpfuls

Make Notes field on Time Sheet Portal (TCP) mandatory

Good day I am trying to make the Notes field mandatory on the Time Sheet portal.  I have followed this thread and created a Data Policy on the time_card table: https://www.servicenow.com/community/spm-forum/how-to-make-the-project-time-sheet-category...

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BiancaK by Tera Expert
  • 825 Views
  • 6 replies
  • 0 helpfuls