In the excel to be imported, I want to ignore the whole row after the header row (only contains instructions).I tried doing an onBefore script to ignore the row, but the error still appeared. Is this an expected behavior?
Hi All,Good day !! I'm facing in our customer SNOW instance with one of the incident-to-incident integrations with a 3rd party SNOW instance. First, we raise a ticket through portal as per process, and then the incident gets assigned to the assignmen...
Hi @Nehal Dhuri @Ankur Bawiskar , There is a breadcrumb on Service Portal OOB when we open any article . I have modified the breadcrumb as it is taking article number as well along with article short description. Now when anybody clicks on this artic...
Hi, This must be a common use case but why doesn't the 'Affected CI' list automatically populate with all the downstream CIs related to the 'Configuration Item' on the Incident? Do I need to create a new Business rule to recursively query the CMDB Re...
Hi,I have a scenario where i have two list collector catalog variables, Servers and Applications. Servers is pointing to cmdb_ci_server, while applications pointing to the cmdb_ci_appl tables. Servers selection should autopopulate the Applications. I...
Hi All, I created one data base view I want to know how to change language file for particular dot walk fields. the dot walk label is not getting change in the data base through language file
Is it possible to show the Knowledge base and make it available in the ESC and have it show the categories? This is how I currently have it in the ESC:But my Knowledge self-service is displayed like this:The purpose of this, is to have Knowledge be a...
Hi Community, Would like some help with my requirement. The requirement in question, is to redirect the URL of the 'New' Button in the Service Operations Workspace to the Service Catalog. Things I have tried but hasn't worked:UI Actions, found a ...
hey when i share object/array from ajax script include at that time it cant receive whole object/array at client side , to resolve that i have to first convert object/array in string using JSON.stringify() method and at client side i need to parse t...
Hi Team, I have recently worked on enabling related lists for a form in workspace and I don't see EDIT button in it, can anyone suggest me a solution where I can enable EDIT button once for every M2M table (as a standard design which should work for ...
Hi, I need help with notification. here is how my catalog item works1- manager submit request for his staff to gain access to specific file and for specific period of time.2- Once the access is about to expire (like 10 days prior the due date) we nee...
Hi,I get the following error when testing the 'Add user to group' action from the AD spoke application: (Note I have removed the service account details below)IPaaSActionProbe | PowerShell script execution failed. Script returned status 1 using accou...
I needed to create an Application Registry to get an Oauth Token from a third-party provider. I defined the application registry and related the Oauth entity profile to a Oauth 2.0 credential. I had all of this defined in a custom spoke - had issues ...
Hi I'm trying to load Servicenow as an iframe in a website but im getting an error. Looking at the browser console logs i see this error *** WARNING *** GlideAjax.getXMLWait - synchronous function - processor: SysMessageAjax. The page doesn't seem t...
have a code in a client script On loadfunction onLoad() { var category = g_form.getValue('category'); var qaTestingRes = g_form.getValue('u_qa_testing_result'); if (category == 'Software Applications' && qaTestingRes == 'pass') { ...
