can we add a .txt file in the body of the html type field ? and why does the remove link option
can we add a .txt file in the body of the html type field ? and why does the remove link option is not selectable ,even after I attach a link link.
Forum Posts
Resolved! Auto-Case Assignment based on User Availability
I have a customer request that requires some heavy scripting on an OnBefore Business rule running on the TASK table--it will set the Assigned To User to the next available user [u_available=true] in the group, taking into considerations the criteria...
approval group assignment on RITM in request workflow
How can I configure a request workflow to include an approval that checks the Opened by user location, and assigns the approval to a specific assignment group for that users location???
I need Discovery Fundamentals On Demand simulation solutions
Hi, Can anyone provide the solution for this simulation on Discovery Fundamentals On Demand? Thanks!
Scripted Rest API (POST)
Hello All, i am new to scripted rest API.i have a requirement to create post scripted REST API to create an incident in incident table.i have to use OAuth authentication and ACL for security.1. need everything in script include and call it in the scr...
Resolved! Recognize \ as string
How can I include \ as part of the string? var A = '/^' + iprefix + '\[0-9A-Z]{' + inumb + '}$/'; From the logs, A was returned as '/^AT[0-9A-Z]{18}$/' where '\' is missing.
Print selected checkbox values into the description of the catalog task
In the catalog form, there are several checkboxes available. I want to print the values of all the selected checkboxes into the description field of the catalog task form. For this catalog item I created a Flow Designer.
Resolved! Create Change UI Action query
Hi,We would like to create a change from a catalog task, and can achieve this simply by using the following script in a ui action:var url = new GlideURL("change_request.do");url.set("sys_id" , "-1");url.set("sysparm_query" , "^parent=" + current.sys_...
Custom UI action to create CR from incident is not working
I have a scoped custom applications with two tables x_scoped_incident and x_scoped_change_request. These two tables inherit from the global incident and Change Request tables and mimic similar functionalities. I have a requirement to create a custom ...
Move code form one domain to another
Hi Experts, Neen an urgent help . Is it possible to transfer development work done in one domain to the global domain? For example, if I mistakenly performed development work in a specific domain within the change management table, can it be transfer...
VA supported field in catalog client script?
In catalog client script there is a field VA Supported of type (true/false) .Can someone explain what is the functionality of the field VA supported if i mark as true what will be happen?
Resolved! How to make custom fields from change request form visible/nonvisible on change task
i created two additional custom fields on the change request form for assignment group and implementation group. i need both to show up on their respective change task and the other to be non visible. i am trying to make a UI policy to do this but ...
If Statement inside of a Approval-User item in the Workflow
Good Morning Everyone, i am looking for a way to script in an if statement inside of an Approval-User item inside of a Workflow. Basically, i have an Request with a variable inside called Department, this variable will have the users department infor...
Resolved! Remove an option from My lists widget on CSM portal
Hi All, I have a requirement to remove an option from the "My lists" widget on the My lists page on the CSM portal. Does anybody know how to do this? Kind Regards, Luke
report for requested item with no catalog task and approval
Hello, Can we have report or filter which show list of requested items which doesn't have catalog task created against and no approval?
