hi this is shra1reddy After create a table its not opening and its showing invalid configuration after allowing configuration in Application access plz help me out what could change in setting thanks and regards shra1reddy
I have an event rule which is currently processing every event created from the source. Requirement is to process event generated 2nd time within a span of 7 mins. For this I added a threshold as Occurs : 2,Over (Seconds):420.With this update Iam n...
Hello TeamI'm trying to create an email template with the logo in the message HTML. But when i go to notification then create a new notification. Load up the template. I don't see the logo show up. I'm not if i'm doing it right or not. I'm new to thi...
Hello All, I have a start date(date/time field) and when start time starts then only set the values in my requirement. For example today is mar 13 and user selected march 17 in that start date field, when that selected time(17 march) occurs then on...
Hi all, I have requirement, where I should a create custom view and apply for the principal class. In system we have 82 principal class. We tried doing in parent table, but view does not inherit to child table. Is there any way we can achieve except...
So I am encountering a couple of issues. 1. When the HR Case is created on the virtual agent, it is being created in Draft, why is that? How can I fix this?2. When I click on the record number hyperlink on the case card, it takes me to the esc portal...
Hi Everyone, enable the checklist in the ServiceNow Change form and provide add/edit access. Can you please help me this task. Thanks,Vamsikrishna.
Hi Team , Hi Team , How do i bring Task SLA in RITM Table in Related list . can anyone please help me with proper steps to configure this . If possible please provide screenshot of configuration of this for better understanding . I have tried thi...
Hello guys I am trying to do this: Every time the Configuration Item changes on the Incident form, the value of the Assignment group field should default to the value of the Support group from the selected Configuration Item. The change should be ref...
Hi All, I have created email script which should return link to all catalog items one particular service owner owns. Below is email script I created. In this case, there are 3 catalog item Test user owns, I checked logs and url is returning 3 differe...
Hi all!On the Upgrade Details form, there is an extra Resolution option that was not found in the SN documentation. The option is "Always Retain". I assume that "Always Retain" will keep the customizations of the skipped record. But, what is the diff...
Afternoon all I have an integration with another ServiceNow instance and creating and updating does not work if I have special characters in the short description and description. The line I am adding is (!@#$%^&*()\|[]{}<>|"&'%)µë-Ö׬¶X§{. There is ...
Hi, I noticed that there are some changes made to M2M-GIS maps(M2M Map Service). Did anyone modify it? Please reach out to me. Thanks
I want to add existing outages to an outage related list on a problem record, but when I go to select entries, they show up as invisible. I know that they're there, because I can still select them, and the information still appears in the info box be...
Hi All, We have implemented the catalog client script for the Portal, intending to display an alert message to users when they click on the "Add" button in MVRS. However, due to the delayed response from fetching messages (which involves hundreds of ...
