Resolved! sys_metadata
Hi Just want to know if someone deletes the record from the sys_metadata table then in which table we can found that deleted record?
Forum Posts
Resolved! How to filter groups to which the user is assigned to.
Hello all, I have created a new reference field on the sys_user table and I want to create a reference qualifier that would only show active groups to which the given user is assigned to. Any idea how to achieve this? Thank you For example, as a sy...
MRVS for table
We have a form in which we are trying to replicate the behavior of an MRVS as in catalog item, can someone please help how can we achieve that? We have a table with all the variables that are needed to be shown in the MRVS like structure, is there an...
How to set more fields as mandatory when clicking on 'Resolve'
hi,I have the field system_failute (True/false) on the incident table. I have a requirement that when the user click on the ui action 'Resolve' in the SOW, more fields should become mandatory in addition to close_code and close_notes. How can I achie...
Questionnaires to set up ServiceNow system.
Hi,I have a requirement to arrange questionnaires for setting up new ServiceNow environment.If anyone can help with any document or any reference site would be a great help. Regards,Biswa
Main Instance Logo
Hi everyone!I need some help changing out the main Logo of my instance.I understood that I can do this via two ways:1. System Properties > System Configuration UI162. System Properties > My Company My issue with 1 is that on upload of the image, this...
Resolved! How can i create problem from incident and add that incident as a child in problem?
How can i create problem from incident and add that incident as a child of newly created problem?
How to group the incident records based on manager of assigned_to?
HelloIn a scheduled job script, I want to group the incident records based on the manager of assigned_to user. Then, I want to fire an event to send notifications to each of those managers. How to group them in script?I used GlideAggregate() which gi...
BR not working when a record is inserted through workflow
Hey Community,I got stuck in a weird situation where if I manually create a record, the BR is working fine but if system is creating a record using workflow, the Br is not getting triggered. Any leads ? PS - It's a before insert/update BR.
How to Submit a catalog item from web page using REST API - Important to fill in variables?
Hi is this only possible with the CART Script Include?I know that there is a Option to Order en ITEM with REST API."sn_sc" but i am not able to fill variables with that "namespace" .... do i need to get the Vars first? My goal is to order an ITEM w...
Resolved! Report on Survey responses
Monthly trend of % responses out of all survey triggered. 1. Responses/all survey sent I have created on report on the table task_assessment_details but it is showing only the completed responses.
Configuring the tinyMCE editor and CSS for Knowledge
I would hope that I have done my due diligence, but I don't know where are all the good hiding spots are at.What I am looking for is guidance on where to locate useful information on the following two topics.How to configure the tinyMCE editor to bet...
Change Forum User user type field
Hi, I am trying to create a forum user in communities, but I am unable to change the user type in the new form. I discovered that writing to the 'user_type' field requires a 'nobody' field, which means nobody can edit it. Is there a reason why?
Resolved! Edit a question in the community
Good morning everyone Is there a way to edit my own posts in the community? I would like to delete/update a screenshot. RegardsThereza
