Hi All, I'm struggling to create a report based on Request and Requested Items in SNOW and would you be able to help me with this please? In my scenario one Request has two connected Requested Items. So I want to create a report to show no of Reque...
I have a table which is present in Dev instance but is missing in Test instance. I would like to have the required table present in the test instance as well. How to find the plugin related to it or any other way we can bring the table ? Thanks in Ad...
Can anyone assist in how I can edit an existing "Create Incident" record producer record on our Portal. At he moment I have one record producer to report and incident. however the questions are generic. I would like to make the form more dynamic for ...
Getting error while executing flow designer.Flow designer is on Human resource core application and I'm sn_hr_core_profile table for generating attachment.But getting below error, I'm running it from system user.
A problem has a related list "P task", when we click on new, it navigates to a interceptor which two answers(rca task and normal task). My requirement is ,when the problem state is in "Fix in progress", I only want the interceptor to show one link(i....
HiWe encounter blank screenshots in ATF with Vancouver Release in most steps except some steps in the backend forms. I tried all possible configurations including the ones in previous posts with the same problem (In ATF Getting Empty screenshots - Pa...
Hi, We previously had agent assist set up on multiple tables in UI builder, and we set conditions on what table the agent assist tab appears on the screen conditions field on the UX Screen.However with the recent upgrades of UI builder, it seems side...
Hi everyone,I need to replace the all Dom related things from below code( $('label.sc_task.request_item.request.requested_for'), $('sys_display.sc_task.request_item.request.requested_for') and document.documentElement.getAttribute('data-doctype')) v...
Hi Community, I have developed a catalog item which has a require to make one checkbox (Conferences) not to be mandatory when other checkboxes are mandatory. In achieving that requirement, I have created catalog UI Policies for each checkbox to make ...
We are about to upgrade to Madrid and I've been playing in a personal instance to get ready for it, I notice it is very easy to create a new incident, but not as simple to create a new service request based on our service catalog. Does anyone know ho...
Hello!I'm trying to put an "?" help icon next to a specified field label.Already trying to put using this kb: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0752116Does not work.I put with that onLoad script:function onLoad() ...
I am getting this error in flow designer when testing a flow I built out. I'm not sure where to check to give access. I looked at the COE Security Policies and they exist for the current HR Service along with the Assigned To Group that is allowed to ...
I would like to know where can we keep track the consumption of Virtual agent Conversation transactions.For example, under ITSM Pro : Virtual Agent transaction is 1000 per Fulfiller License. Defined as "Any Structured conversation between a chatbot a...
Hi,I was having this issue that when I create an String field with choice and having value which is special characters like % and filter those values in the list it still gives me results but when I click "Open Record" it shows a null page. Is there ...
Hi, Does the Service Now REST API (specifically the Table API) have the concept/feature of a "correlation id" (like Salesforce as described here)? Basically, I'd like to pass a unique id in the REST API request, have it passed back in the response (i...