Hi guys, I am trying to redirect the user to the order status page of the request that gets generated when I am submitting a Ui builder form, but after submission it goes to the order status page with an empty request number.I am using a catalog clie...
Hi, I am in need of some help with a before query business rule and ACL. I have a custom application that has a main (parent) ticket and then it create a task ticket when the state changes to a specific value. This custom application is somewhat res...
In the Service Portal OOB, when you click on Order Something, it redirects you to the Service Catalog homepage which displays the Popular Items list. The client wants to control what items are displayed on this list. They still want to show 9 "items"...
Hello Team, Literally, you are my last resort. I have reached a point where given my skill set, I don't know what else I can do.I have an email notification active on the sysapproval_approver table.The category of the notification is "Approval".This ...
Hi, I've cloned the SC Cart, and made some changes to it, but I am having an issue finding the page that the cart is embedded on. I want to swap it out with my custom cart. Below is the page that I am talking about. Thanks for your time!
Hi,URGENT : I have a business rule for to populate description field from catalog item to service request form. but the problem is the description field from catalog item is html type so when i populate it in service request form it is showing value ...
Hey guys!Has anyone done any development with the following requirement: This POST was edited: I have 2 RECORD PRODUCERS. In the first RP, the user will answer some questions and submit. The information as we know it will be saved in the destination ...
we want a checkbox and the description that contains a link in it , the user should not be able to check the checkbox until he have clicked the link provided there. Is there any way to check if the user has clicked on the link or not ?
Hi All,I added the Variable Currency OOTB widget to a Service Portal page and it seems to work without any issues.But when I tried to add the same widget to a catalog item variable with type set to Custom with Label, the widget is not getting display...
We are evaluating the different flows to enable OAuth authentication for our REST APIs.We evaluated some OAuth flow options and now we are evaluating the JWT flow for Inbound OAuth referred in the ServiceNow documentation:SN Doc: https://docs.service...
Hello everyone. i got a requirement to save a employee record when user click on report UI Action.i have create a ui action on employee table it contains a link to navigate to reports.but here i want functionality to save records before navigating ...
I want to create a scheduled job to delete all undelivered emails for today. Tried doing this with below script but its not working: var emailGr = new GlideRecord('sys_email');emailGr.addEncodedQuery('sys_created_onONToday@javascript:gs.beginningOfTo...
Hi,I want to use Predictive Intelligence to auto-populate the "Assignment Group" field based on Category, Subcategory, and Channel.What plugins do we need to install? Which method is suitable for this? Could someone please give me an idea for this re...
Hi all, its probably easier to do this via roles (g_user.hasRole()) but in this instance, want to try and build this condition for my menu item by using the values of a select box on a users company field. Table: sp_rectangle_menu_itemThe field on th...
Hello, One of my list will not let me sort at all. No matter what I click the list will only sort by event task type and nothing else. Clicking the header other headers does nothing, it just sits like it did not receive the command. I tried to right...
