When I try to update the values in my breakdowns (a table I created via Scoped App) to say ex. 10,000then open the record in the list view and press enter and remove the values from the block and press enter.This makes the value as null and doesn't u...
Hi All,Please help me with this issue,Whenever I am trying to save my script include which is client callable, it is asking for user access role to give. I am not aware of this thing. What role I should give, how I can decide.
Good Afternoon All, I have a requirement where I need to only allow users with the major incident management role to be able to close a major incident in the esc portal. I can see that this is controlled within the IncidentUtils script include and I...
Hi team,I am working in scoped application i want to execute a schedule job by using inbound action where this is not working in scopedSncTriggerSynchronizer.executeNow(rec);i am getting log gs.info("&&&1.4 ");gs.info("&&&2 " + rec.run_as);but i am n...
I'd like to graphically represent relationship(s) between one or more records in separate tables. For example, I'd like to show that a piece of hardware (alm_hardware table) in a given system environment (custom systems table) supports a given strat...
Hello,I posted this question the other day but haven't been able to resolve the issue. I have the requirement to set the user record(s) on the Vendor Contact table (vm_vdr_contact) to inactive after the Vendor Risk Assessment is Closed.Has anyone do...
Its a integration with third party which is working through postman but not when i execute the script through workflow , its returning 401 status code. Sytnax in REST Message Content"- { "requestId": "RITM Number", "callbackUrl": "urlofc...
Hello, I'm trying to restrict the visibility of some attachments for admin users. To do so I've localized the OOB sys_attachment read ACL and updated it to return false if connected user is admin. But even with "Admin overrides" unchecked, the script...
When an Instance becomes unavailable(due to issues/outages), is there a way to show the users a company branded page, or a page other than the current 'Service interruption- This Instance is Un-available' to provide more contextual information to the...
Hi All,I have 2(eg.ABC & XYZ) people ABC with snc_internal role & XYZ with itil role and this 2 people belongs to Management group & management group has itil role.So now, when I am trying to check sites by Impersonating 2 of them ABC dont have acce...
NLU Workbench shows the below error in my PDIs:"Some features may not be available because the connection to NLU Service is not available. Please try again after sometime, if the issue persists log an issue with Support"How to resolve this? Where to ...
I have installed the scoped application from ServiceNow store. The cross scope privilege is not getting created even the default value of 'Run time Tracking' is 'Tracking'. The application record is not editable to change the value from 'Tracking' to...
Hi All, I am having a very frustrating problem occur. We have been asked to add a popup box when the "Create Incident" button is selected in the Service Operations Workspace for the interaction form. This popup box should allow for the Incident's Imp...
I have a requirement to fill in the "Approver" column under Policy Exceptions which you can find it only through list view for some reason. It's not a table field on it. This is not allowing me to understand how this field is populated or even how do...
Hi, I have installed one scoped application from ServiceNow store'.The cross scope privilege is not getting created automatically even the default value of 'Run time tracking' is 'Tracking'. The application record is not editable to change the value ...
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