Developer forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Grant access to others to edit reports on dashboard?

Does anyone know if it is possible for me to grant others the ability to edit reports from a dashboard I've created. I shared the individual reports with the user and the group the user is a member of. In addition, I shared the entire dashboard with ...

Gemma4 by Mega Sage
  • 5677 Views
  • 4 replies
  • 0 helpfuls

SSO re-direct issue in Iframe

Hi Everyone, I have created an Iframe in a dashboard ServiceNow, which will connect to an external page(https://myabcmanager-sky.com/catalog/?frame=true).This external page is SSO-enabled and whenever we open the dashboard it should open the external...

Community Alums by Community Alums  
  • 1735 Views
  • 1 replies
  • 1 helpfuls

Resolved! How to create report with condition "last 14 days"

Hello, I have created a report with condition "Created on last 7 days". Similarly I would like to create a report with condition "Created on last 14 days" or biweekly. Is that possible as the drop down does not have condition of "last 14 days". Below...

find_real_file.png
mp_unique by Tera Contributor
  • 10352 Views
  • 11 replies
  • 18 helpfuls

Create report from list view

I would like to create a dashboard of all change in the schedule state, and I am assuming I need to create a report first and then add to my dashboard. I have a few fields i like to show up on the report pulled from the change form. NumberStatePriori...

_Alex by Tera Contributor
  • 2901 Views
  • 5 replies
  • 1 helpfuls

Assigning the tickets to groups from alerts

Hello All, I have a question regarding assigning the tickets based on the code in Subject line of the assignment group.Situation: We have alerts coming from our firewall support team.These are alert emails.In the subject line of the email we have the...

Renu4 by Tera Contributor
  • 1500 Views
  • 6 replies
  • 0 helpfuls

Resolved! blank fields imported Import Set insertMultiple

I've created both Staging and Target tables with fields such as u_short_description and u_urgency. Staging table extends sys_import_set_row (adding the u_* fields like u_short_description). I'm able to POST the following JSON using insertMultiple wit...

Please help with date/time format.

Hello,Currently, the start date/time format looks like this: I need help on modifying the below script to out put looks like this format:Example:  03-15-2024  04:24:37 PM Here is the code I used it in Script Background :   THANK YOU var ritm = new Gl...

Annie10_0-1710364930706.png
Annie10 by Tera Contributor
  • 2003 Views
  • 6 replies
  • 4 helpfuls

catalog task

Hello developers, i have a requirement to make variable readonly on catalog task view once the task is closed complete,can i do this via workflow, if not  any suggestions is appreciated. Thanks!

Import Set Table Custom ACL Help

Hello, I need help from the community... I am trying to setup ACL rules for an import set table that I will be using the sys_import.do API to upload import sets to and run transforms with.  I setup read, write, create, delete, execute ACLS at the row...

Resolved! Incident state edited from list view

Hello!I want to allow on incident state modification from list view for ITIL users but not allow to change state to resolve in case if specific mandatory fields (for example closure note) are empty. First part seems to be easy - I can add itil role t...

API call not returning all the rows

I have been running inconsistent row counts when running my API call. the call below gives an X-total-Count of 37, but the JSON output is only 30 records /api/now/table/sys_user?sysparm_query=sys_updated_on>=javascript:gs.hoursAgoStart(100)&sys...