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Time Sheet Management

Hi All, I have a requirement in time sheet portal, when an end user wants to submit his timecards in time sheet portal himself, how can he do it, the end user has time_card_user role, how can he able to submit his time cards in the timesheet. please ...

yaswanth by Tera Contributor
  • 806 Views
  • 3 replies
  • 2 helpfuls

Font not working in HTML Field

I have added 5 types of Segoe fonts in glide.ui.html.editor.v5.font.collection out of which 3 are working an  Segoe UI Semilight and Segoe UI Bold not working in HTML field on form.Any Ideas why? I have attached images for the same

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Service Portal Navigation issue

Whenever I'm trying open any catalog item in service portal page, I'm facing an issue. After selecting the particular catalog item the Catalog ID got changed, But the page navigation is not happening. Still remains the Service portal UI page... Any s...

How to convert a string field into a date field.

Hi Experts, In the User Record, I have a field Termination Date (u_termintion_date) which is a string type. This value is populating from my AD(Active Directory) as a string Value. Screenshot provided below. I want to convert this value to a Date val...

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Raju Singh1 by Tera Expert
  • 10861 Views
  • 9 replies
  • 0 helpfuls

Wrong week date sorting in reports

The report is shown by weeks but the order is not followed in the right order from the beginning of the year as it can be checked in the picture.

raguna by Tera Contributor
  • 898 Views
  • 2 replies
  • 0 helpfuls

Complex order guide

Hello ExpertI have one complex order guide , it's contain 230 rule based. It's very difficult to maintain the this complex order guide. We are thinking redevelop this order guide from the scratch to maintain properly. Anybody know the easiest solutio...

Rajveer by Tera Expert
  • 501 Views
  • 2 replies
  • 0 helpfuls

how to check user belongs to certain group or not in widget

I created one widget. In that widget  I need to show some content based on the user group.if user is a member of one of the following group - xyz, abc, def, jkl. I need to show him some text  else I need to show him another text.Could someone help me...

Ak8977 by Tera Expert
  • 664 Views
  • 2 replies
  • 0 helpfuls

Resolved! Field is showing sys-id instead of value

Hi All,Hi All, In the HR profile one field is there "sector ' while opening admin account it is showing value but for non admin person it is showing sys id . i have make display value true for the sector field  still it is not working and "no admin" ...

chandan31 by Tera Contributor
  • 725 Views
  • 2 replies
  • 2 helpfuls

How to disable the "Paste Formatting Options"

Hi All, How to disable this popup for specifically to one table or for all place   I read this article but it's not clear to me https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0661805

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ramesh_r by Giga Sage
  • 475 Views
  • 1 replies
  • 0 helpfuls

Store versions of Configurations are missing after Clone

Hi all,Before upgrade & cloning the Dev instance, I was able to see Store versions of Configurations like BRs, ACLs, Dictionary etc. These were OOB configurations but was later customized. But after the clone I could not see the Store version in the ...

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HelloCAD by Tera Contributor
  • 532 Views
  • 1 replies
  • 0 helpfuls

I want to create the buttton

when i click on fix button i want that it will go to request approval button then it will get resolve so tell me the script for it whatever it will get needed. If they approve it will resolve and if they reject then it will go to recheck