Hi Team , We are working on email integration to create incidents from received email. For the emails that we received at ServiceNow end, we are exploring the possibility of enforcing DMARC policy. Does anyone know if this is possible scenario? Or e...
Dear All, Need your advise, I have created a custom application in Dev using the Application Studio. This is my first time to use it, as I understand, once your done with the custom application you need to publish it in My Repository for it to become...
Hello Every one, I have approval group been using in workflow. I configured group sys_id in sys_properties. It is working fine in dev instance.When i move the changes to test environmnet sys_id is moved and i export the group from dev and imported to...
I have created search sources for business application table to search it in global search. It is working fine in dev instance but not working test instance even though i have moved same changed whatever i made in dev instance. Can anyone please give...
Hi There, My requirement is to interact(CRUD) with local server(installed on my local windows machine) with ServiceNow instance through REST calls. What I Did: Installed Mid Server on my local machine where my server is running, then started the Mid...
Hello All, I have an issue with flow action's REST STEP and I'm wondering if anyone else out there has the same problem.The API im using requires a query parameter value with white spacese.g. ?$filter=criteria/targetUserID eq '{userIDValue}'the REST ...
Hi All,Client requires to show a popup message to the user before the session timeoutCan someone tell us how can we notify the user to save his work before the session timeout?Thanks
Hello everyone, My team and I have just started learning ServiceNow for a new project. So far I have done everything in the training course and this platform is quite promising. But since this project requires multiple developers working at the same ...
We are in Utah and trying to automatically open the chatbot on the service portal landing page. Is this possible?
Hi All,we have a requirement where user Id has to be filled based on "user_id field in user table" instead of email id.In detail, in our instance, user_id field contains the user id in the email id format(abc@xyz.com) and email id(aaa@ced.com) contai...
I have a PDI. I've gone into the Manage page in developer.servicenow.com and activated the IntegrationHub plugin there, and was told it was successful, but I can't find any of the plugins (active or not) in my PDI. Steps to reproduce: Log into https:...
If you want to remove/hide the "-- None --" option in a choice list using a client script (for example if some users should be able to see the -- None -- option and some should not) you should use the following script line.g_form.removeOption('impact...
Hello Snow Gurus, I've a situation where I've created an incident template under (sys_template) table. Now, I'm using this template on Catalog Item(record producer) through a reference field. When user selects template on catalog item, it should inse...
Hello everyone I need help solving a very specific use case. So I have a MRVS with list collector variables. What I am trying to achieve is with the list collectors, a user can select records and also input values that are not records, I know this is...
Hi everyone, Scenario:I have a situation where, when a specific catalog item is submitted within the RITM there is a specific task that requires the RITM to be converted to a CHG ticket. The converted CHG ticket gets added to the Related List - Chan...