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PDI is not opening

Hello Team, Everyday I'm trying to open the PDI. But it is not opening.It is throwing the error "Developer Instance is undergoing unscheduled maintenance. Get Notified when your PDI is available.". I'm experiencing this issue past seven days onwards....

sulochana by Tera Contributor
  • 410 Views
  • 1 replies
  • 0 helpfuls

Resolved! ITSM - Simulator / Change request

Hello everyone. I´m doing the ITSM Simulator, and I cannot validate this task:When a change request is created from a problem record, the problem record should automatically move to a Pending change state.1. Add the Problem State choice of 'Pending c...

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What is the preferred way of setting value for a field?

What is the preferred way of setting value for a field? All the below 3 lines works. Question - Which one to use where and WHY? why there are so many methods? Is there any difference between them? gr.setValue('description','test desc');ORgr.descripti...

Suggy by Giga Sage
  • 1276 Views
  • 5 replies
  • 0 helpfuls

CSM/FSM configurable workspace related lists

Good Afternoon All,  I have a question regarding the CSM/FSM configurable workspace. When you open up a case in the workspace, you have the following tabs, Details, Customer Information, Customer Activity, Work Orders, SLAs etc.  How do I modify thes...

Luke James by Tera Contributor
  • 1360 Views
  • 2 replies
  • 1 helpfuls

Data Anonymization Limitations

Hi, I recently started exploring Data privacy/Data Anonymization techniques for a requirement of ours. The requirement is to mask email addresses entered in the summary or description field of an incident form. This masking must only happen 7 days af...

Rachna S by Tera Guru
  • 946 Views
  • 1 replies
  • 0 helpfuls

Resolved! CIS-SAM certification Version

Hello, I am planning to take CIS-SAM certification, How can i check version of CIS -SAM certification version ? If i take exam next week it will be in Vancouver or Washington DC ? RegardsKK

Resolved! "User-Friendly" Flow Designer Action Script??

So here's the situation... I am creating a Flow that will create a new catalog item request, populating data from a different task's Multi-Row Variable Set (MRVS) when that task is closed (trigger).The input value that I am retrieving in the Flow Des...