I have an event that is triggered through a run script activity in a request item workflow. The event is fired correctly and i can see it in the event logs. I also have an email notification created to send whenever the event is fired with no other c...
Hello Everyone,My question revolves around the assessment instance question form after a survey has been submitted. Currently when someone submits a survey with a choice value, the answers will return with an integer value.If someone was to review th...
Hey guys! I have an issue where I need to update the view for the end-user regarding a table called rm_story. The standard view is 'scrum'. However I want the view to change to one called 'rd_' if the user fills two specific values in the 'Assignment...
In my catalog item I have used one field, named as Ship Time Stamp as field type date. So I have to used current date or future date only. So can you please help me with the script.
We have a use case where requests are submitted in the Portal and through the flow/workflow a Task is generated and assigned to a user, again in the Portal. The user assigned to the Task may have some of the required information for the Task, but no...
I have created a BR so that the state of the catalog task changes to " Work in Progress" when the assigned to field is not empty, but it is not working. In the attachments you can see the logic I applied in conditions and script.Can you please help m...
Hello, I have a custom table that when a record is updated I need to send out an email to a group of people. I was able to setup a quick flow designer flow that does that, and sends the information, however, it's so ugly in the output that it is alm...
I have a data source with multiple transform maps. I am trying to execute the two maps via the GlideImportSetTransformerWorker API call. The first map executes and then resets the import set to a "Processed" State inspite of an OnComplete trigger whi...
I'm new to servicenow and I've tried to create a service catalog request from ServiceCatalog REST API. Everything worked fine except I would like to change "requested for" for the item request when adding the item to the cart and checkout. I've searc...
I have a Time field on a form which has a AM/PM selection button to the right of it. Certain users can see this AM/PM button while others cannot. What could be the cause of this issue and how could i go about fixing it, Thank you.
Hii All, I search a lot about email notification but I don't get any satisfied answer. Many questions don't have any answer and some have suggest that "Checked field(Send to event creator) in Email Notification. I did the same but email are n...
I am using a clone of the 'Approvals' widget on my Service Portal homepage. The only difference between this clone and the OOB Approvals widget is line 141 in the Server Script:data.showApprovals = true; //Changed from - gs.getUser().hasRole('approve...
I have these variables on my catalog item: application_service is on cmdb_ci_service table.support_group is on sys_user_group table When application_service changes I want support_group to change automatically. This is my catalog client script:functi...
Hello people, I'm trying hide UI policy for particular user, but the condition which i'm using is not working. My requirement is to show this UI action to all the users who has admin role and plus it should also display to one particular user i.e 4f3...
Dear Expert, How can I proceed with this requirement? Once the user field name is entered, the email field should automatically populate. Please help Thank you so much. Appreciate your help.
