Hi All, We are trying to integrate Azure AD to ServiceNow via OAuth Connection for the syncing of users. We also created a REST message and a scheduled job. But while testing, we found out that when we deactivate a user in the Azure portal, user is ...
Hi Team, I have configured a client script which shows info message and error message on native UI and does not show in Workspace. Any Idea? I was suspecting that as it is asynchronous call, it does not wait for the call to complete and it skips the ...
Team, I've activated free instance dev120429 (Tokyo) (previously tried the newer dev61976 (Vancouver)) and I want to activate "Microsoft Teams Graph spoke", but I cannot find it in the list of available plugins(?) I did try this about 6 months ago, a...
Hello, I am working on a Service Portal page layout. I have added "icon link" widgets. The Template I have used is "Top Icon". We are looking for a way to put a box around the icon to include Title and short description as well. I have been resea...
I'm having trouble creating a new record in the Service Portal. I've added a button to a widget that, when clicked, calls this:Client scriptc.newButtonClicked = function(widgetId, widgetInput) { var url = top.location.href; var submittalId = new ...
Hi , I have below requirement. one of our clients asked to add a variable on my record producer form.if end user attaches any attachment and submit the request. It is updating in worknotes or activity log but not on the header.my requirement is whene...
Hello!Here at my company we are willing to Archive some records from CallCenter and I'd like to know if it's possible to archive without losing it's link with attachment due to legal policies.Thanks for your help!Best Regards,Lucas Fantinato Simões
I have made some changes on the existing form added new field which is pointing to the newly created table. And removed existing field from the list layout so that it is not appearing on the form.(this field is coming from task table) I did this chan...
Hello everyone, I'm running into an issue with a script I've whipped up and was needing some help. We are trying to automate a system that will take duplicate users, check which user has less incidents/tasks, trigger a workflow to move those incident...
Hi everyone, when creating a Service Portal, the URL suffix doesn't allow the use of an hyphen (-), it automatically replaces it with an underscore. Is there a configuration somewhere, where I could allow the use of hyphens in the URL suffix of a Ser...
Im trying to open a new Tab if condition is met, the problem is that Im being redirect to a new page and I see page inside a page Outcome (two pages of SOW inside each other, instead of just one window):
How can I satisfy the following requirement ?As an itil user, I'd like to be able to share the reports I created in ServiceNow with any "user" or "group" I choose, but the users I shared the reports should NOT be able to delete/edit/ or re-share my r...
How can I update the "Propose Major Case" pop-up window on the Case form, to add new fields and logic?See attachment
Hi,in which Table i can find the JS Script which is loaded with: ScriptLoader.getScripts I want know which exactly will be scanned and how we can add some rules.
Hi All,I am using Index of with string and its not working. Please find the sample script below. when i tested i am only getting the If validation and else if is not working. please let me know if any changes has to done.Note : filed name is same f...