problem is when i am executing a report its showing " Cannot generate the report. This report contains too much data to visualize. Add filter conditions to reduce the amount of data " but its is only 40k records, before this report working properly...
Hi,Working with ServiceNow IRM and risk assessments. For large companies their risks have impacts that are hundreds of millions or even billions. As a human beings the users are finding very hard to input such a large number into the risk assessments...
I have a requirement where in we need to send the notification to the different external users personal mail listed in the portal form , who are not available in ServiceNow table. Is there any way, we can send notifications to these external users?N...
Dear Team,I require assistance with the integration between ServiceNow and Azure using Synapse with a MID Server. The specific requirement involves updating Distribution List (DL) group membership in Azure based on ServiceNow Active Directory (AD) gr...
Business rule is created for state change in sc task request for based on journal entry change made by non assignment group members. Worknote is update on script to highlight this development. But when members update work note this work note abd work...
Greetings, I've recently noticed that the filter on our "breached incidents" widget is including tickets that are in a hold/paused state. If I click the widget, it takes me to the report where I can modify the filters to exclude those tickets, but I'...
Hello developers, Can anyone share the logic, i need to auto populate a text field once if any user registers/submit an order(catalog form) for the first time. If another user registers then the auto populated number should be incremented by 1. Any ...
Hi all In ServiceNow people are able to create a new SNOW case in the open state which means that no response SLA will apply. All cases should follow the new state regardless of how or where they are created.
Hello Experts,I have a requirement where we want to notify a specific group when there is LDAP connection failure and at the same time we want an incident to be created automatically. I have achieved the first requirement by creating an event and tri...
Hi experts,How AI suggestion is working. Where can we configure this? Can we enable non English suggestions? TIA.
Hi,Can anyone help on how to show 'resolution code and resolution notes' as a pop up when we resolve the incident from service operations workspace view. I checked on my PDI, OOB it works fine. Can you please help me on this. It will helpful.In PDI:T...
Can you please help me @Vasantharajan N As need to populate only the Active Groups and the Groups which the Requested For field User ID is not added.As off now created the below script, but it's working based on the User who is raising the request f...
I have a requirement to use Content Items as subcategory links within the Service Portal. When a user clicks on the content item, I want the SC Categories widget to dynamically update and the category to open, whereas currently it just opens this in ...
I have a requirement to use Content Items as category tiles, so that the content item's act as links to a subcategory. I would like it so that when the content item is clicked, the page is dynamically updated, rather than the link opening in a new ta...
Hello, I want to display the case number and the case subject in the same field in servicenow. I am using a catalog item and i have the ability to choose an exciting case. my requirement is to add next to the case number its own subject , see mockup:...
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