Hi, in the past few days, my PDI only shows blank screen:https://dev47138.service-now.com/ From https://developer.servicenow.com/dev.do, after I sign in, I only see a spinning circle around the word "Loading". I was taking the developer training > Se...
Hi, How to verify if a plugin is installed in the instance "com.glide.hub.integrations - ServiceNow IntegrationHub Starter Pack Installer" plugin was installed through Hi case > plugin schedulerI can see that it is showing in "sys_plugins" table but...
Reference column in the table, and there is also a value of the dependent. In this case, does the value entering the column need to be in the table described in the value of the dependent to be stored? Please tell me how to use the dependent. To be ...
This might be simple but I have never had to work with journal entries before. I was wondering if they behave differently that normal string fields. Here is an example/problem I am facing:I would like to update the Work Notes field but am having no s...
RFC - Request for Change Modules: Create New Request (Record Producer) Contents of the form (Set fields that needs to be mandatory and/or read only) Number Status Requestor Service Urgency 0 - None 1 - Low 2 - Medium 3 - High Short Description Valu...
Welcome to the Service Ducks PodcastIn today's episode, we are joined by certified master architect, freelance consultant, and ServiceNow magician, Chris Shu, all the way from Vancouver! The Magician of ServiceNowBefore we dive into Chris's Service...
Hi All,There's a variable with type as list collector, users can select multiple servers. Based on the servers selected, it should trigger the approval for the server owner. I have a flow design along with the subflow.This is in the flow:This is the ...
HI,When we set the state to on hold and on hold reason field to any one option, then we want to populate the date/time on "On Release" field level.During the process, when we change the on hold reason field to any other options without changing the s...
Hi All, We are trying to develop a react application as front end in place of the CSM portal , we have created a UI page for the home page. I want the customers to redirect to the ui page based on their roles where as the customer service agent shou...
I am using 4 email accounts (one per instance), which all work fine from my 3 non-prod environments.When testing the connexion on the production environment, I am getting : "Email sender connection invalid.: Cannot connect to SMTP server:XXXXXX, as: ...
Hi,SC Category widget only displaying only the Main Category and its catalog items only present in it.It is not querying/displaying the sub-category.For ex. Access is main category which contains 4 subcategory and 11 catalog items in it.In the se...
Hi All, Is there a way where we can show set of questions in an assessment based on the value selected for other questions? For example, I have 3 questions in an assessment and if answer is selected as 'Yes' for all 3 of them we need to show rest of ...
Hi Team, I have a requirement that i need to be able to delete the comments from case record.i have a scenario in my mind that will work to remove comments but, i am not able to put it in script via UI action or via a flow. Can anyone plese help me o...
Hi All, I have a requirement in ServiceNow flow design.There's a field in the catalog form. Single line text. In the flow design I have to check the condition whether that particular variable has a budget greater than or equal to 50k. Based on that c...
Hi, I have a business rule which runs on one of the table.This script is updating the department based on the managed by.But not updating the 'u_managed' based on the condition.The condition should be if department contains 'IT' then update 'u_manage...