Hi All, I have a field called state, I made all the existing choice list as False and added a new member in the choice list, but still the old list shows up and is not updating with the new member. Kindly help. RegardsSuman P.
Assessment questions and responses have to download in the PDF format when we click on UI action (table:asmt_assessment_instance)
Hi There, I have one requirement, in that i need to Auto populate caller's Department, and Email after selecting Caller.And i have achieved this by Dot walk to user Table. And which is working, But now what i need to do is, i need to show these fi...
Hi All, I have a catalog item workflow as below. Here the catalog tasks will be triggered through Run Script activity. And the issue is that the RITM is getting completed as soon the catalog tasks are created. I want the RITM to get completed only af...
Hello I created an email notification with a clickable hyperlink that users can click, and it will redirect them to the change request. The hyperlink works as intended but I am needing help customizing it to look how I want it. Current look is "Click...
Hello,We have a requirement to create an incident record on another ServiceNow instance and populate the Caller using a user_id via REST Integration. We are using the user_id because the sys_id's in both instances do not match up. Also, we cannot sen...
Afternoon, So I am testing a script and writing variables to the REQ comments when a request is submitted. This works, but it's writing variables that are hidden on the request form because they have data in them (scripts populating data in the fiel...
I'm trying to auto populate a list collector for contacts on a catalog item. The contacts should be populated when the account and group field that's on the form are populated.I have 2 issues:1. The list collector is mapped to contact table and there...
A team within our organization reached out because they have found themselves heavily under water with nearly 1500 RITMs in their queue. Initially they need to get a grasp on exactly what is in their queue which I can help them do with Dashboards and...
Hi team, Can any one please help me on this issue. I want to hide variable which is not being used in catalog form showing up on while approver approves request.In catalog level variable is hidden using ui policy. But not used variable is showing now...
I have a viewport modal in a configurable workspace record page, that seems to be caching and not updating when a new record page is opened. For simplicity, the viewport modal loads a page that has a heading label, tied to a required-param (testParam...
Hello Community, I have a choice list variable on my incident form. In the dictionary record for this choice field, i am trying to select a choice table. The table i am attempting to select is a custom table and it does not show up as a choic...
Hi,We have list collector variable pointing to custom table which will pull all values (a to z) based on the reference qualifier. Available box is showing till G letter if we scroll to complete bottom of the box and it will show z letter only if sear...
I'm feeling really dumb at the moment. We are getting our CMDB up and running.I've verified all the data points and integrations, so data is getting in and updated automatically.The OOB has CMDB editable by any user with ITIL. I've removed that and...
