I am trying to create a report, but when I filter for the field 'Opened', the calendar gets visible. However, I cannot see the left arrows droop down clearly to select the option 'Last year'.Please suggest how can I fix this
Hi, Can anyone please guide me on how to change font on Post Incident Report (PDF) of Major Incident. Thanks
I want to insert image in rich text label type variable of the catalog item from sys_attachment table dynamically.I want to set the value of the source code of that variable using background script.can someone help me with the scriptnote i want to se...
Hi,Can you please let me know why my alert is not getting triggered? function onChange(control, oldValue, newValue, isLoading, isTemplate) { if (isLoading || newValue === '') { return; } alert("inside ajx"); var get_Caller_Details = g_...
Hello, I have created a script to post any character as a comment using setJournalEntry. However, when I post a comment, the Needs attention field is automatically changed to true and the action status is changed to Needs attention. Please let me kno...
Hi all, I am trying to use the OOB Create HR Case topic block, but keep running into walls. The first issue I have is that I can get it to create an HR case albeit with some fields blank that I want to be populated. For example: it does not populate ...
Hi, Pls let me know correction in the script, i wrote this script into script include to translate catalog item name value translate to user preferred language into email notification. gettranslationMessage: function(fieldname, language, value) {var ...
Once the image gets inserted in the sys_attachment table, it shoud dynamically gets added to the respective variable of type UI macro of the catalog item. pls help me with the script
Hi ,I need to create a problem record from a unsucessfull change, and that problem record need to link in the change related record, how to do this?
I am attaching an image to the variable of the catalog item. once I click on configure variable, I am able to see those images under activities . I wanna show those images on the catalog item form, so can we show those activities on that respective v...
Hi I have a question I am needing help with, is it possible to have multiple types of customers information consolidated into one field.Example, I have a customer call on behalf of another customer, e.g. customer A is calling for customer B with hel...
Hey all,I need to configure csm/fsm workspace when user press the "+" it well open new case.now I managed to do that once the user press the button it well open the new case record,my problem is that it is not the correct view.I made workspace view r...
What are the security settings for CMDB in ServiceNow?
Hi,Im trying to control the Approval Policy for Normal change request. The goal is that, first the group's manager of the login user need to approve and then the group members of the current assignment group. I tried to change the order but they are ...
Hi. I want to create a new service request with multiple dropdowns and depending on the selection in the dropdown there should populate other dropdowns and text fields.How can I achive this?
