Hi All,I have a requirement to auto populate parent incident number while creating incident task. But currently that field is not being auto-populated. I have checked both Incident Task --> Parent and Incident Task --> Incident related list, but issu...
Hello, I want to display the current consumer field value associated cases count in the workspace overview tab, I am able to display the consumer count by manually adding the consumer name in the data broker script but not able to display it dynamica...
Hi, How to Create filter in list view for 'unassigned cases' in supplier manager workspace. I need 'unassigned cases' under 'open cases' and also once i click 'unassigned cases' it will reflect to that particular tickets.Thanks in Advance!
Hello, It's Kentaro.I have question about displaying Subcategory on incident. The category selected on the form is mapped to subcategory on incident table. However, it looks different depending on the screen.Label is displayed. When you hover your m...
Hi There, I have one Requirement on Email Notification, When Request gets closed at that time Requestor will receive one closed Notification, AND that notification Should Contain one Survey to be filled by requestor, For Survey URL i have written one...
Hello Experts,After creating major incident in workbench page we can add manually impacted services/cisat present if click on add button it is referring to cmdb_ci table , I want to change this to cmdb_ci_business_app table else we can add by default...
Hi Community, Urgent Help Require: I need to add drop down to the string field and that drop down should be visible only for the model category computer in hardware table. Thanks,Manu
Hi , Can you help me regarding the profile picture is not visible in ESC portal in the header part of the ESC portal. Thanks ,Chandan
Hello Experts,I have created a table with multiple fields but I forgot to capture them in the update set. now I am trying to capture them using the below code but still am not able to capture them .can anyone please guide me how can I capture them in...
Hello experts,I have created a calendar report The report is working fine but the display value for a calendar event is coming something different. I want to show the proper name. I have attached a screenshot of the report.Note]In the event to displa...
Hi everyone,I am getting a image by response of REST api, want it to attach to "picture" field on "sc_cat_item" table, but I am not able to acheive this, instead the code I have written is just, attaching the image on the record but not on the pictur...
Hi, I'm sort of new to ServiceNow and was given a task to make "Assigned to" only shows members of the selected "Assignment Group", wherein Assigned to field will not show any choices unless the Assignment Group field is filled out. So far, I've trie...
Hello Experts,I have applied two filter conditions for the cmdb_ci_computer class. The first one is updated before the last 60 days and the second is class should be computer. after applying the filter I exported the record in Excel. for other column...
Hi There, I have a question on Request Survey, When Request is closed at that time Req closed notification will send to Caller, and that notification contains, one survey to take.and if user is not fill the Survey, at that time he should receive one...
Question What is the best way to Dynamically create a Requested Item (sc_req_item) from an external source (outside of ServiceNow).The slightly complexity is that the person performing the Approval must be variable (i.e. specified externally in the R...
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