Hello, With the new UIB for Agent Workspace for HR Case Management we needed to change what displays out of the box under the Employee Information component within the case creation UI page (not Legacy or native view). We made the changes to the scri...
Hi Community, After submit the catalogue item in service portal, it will show a 1 ticket in My tickets tab, but Once close the catalogue task it will disappear, It will show 0 in my tickets tab, Is this default functionally? It won't show tickets a...
Hi All,The client wants to install the Strategic Planning Workspace in a Live environment, they are requesting the below points to be configuredWhat are the prerequisites we need to follow for successful installation?Enable strategic planned workspac...
In change management when change state is set to assess, then approvers are coming in related list as a current functionality, but if assignment group is xyz then will approvers will not trigger in related list when state is assess. How to achieve th...
Hi All, I want to auto-approve an approval task if the approver is also the Requestor. For example, if the workflow has opened_by manager approval, and now the Manager is submitting a request on behalf of a team member, the RITM should be auto-approv...
Hi All,I have to add an attachment file to the email body, generating the attachment using the custom action was completed, now i need to add this attachment to email body.I already designed a flow for adding the attachment to email body, but i'm not...
Hi, I'm working on Flows and one of the action needed after triggering the conditions is to set the value of these fields. Please see attached. Would like to seek help on what is the script on returning the date/time in the following fields: 1. Last ...
How to create a dynamic filter for Related list in user table Need to select two filter conditions for one related list.
Hello Everyone, I have created a variable set which I use in Order Guide and also in the catalog items that will be used in order guide. Once I enter the data in variables of the variable set I am looking for a way to hide this variables in the varia...
Hello Team I need to provide technical flow with technical steps involved (Like BR, module, Table, REST Message), in a diagram form as solution of eBonding between 2 snow instances.I have provided steps but they are saying it's a flow diagram and we ...
My API for the week : GlideTextReader ! Hi everyone, hope you are doing well. I want to share with you a use case that I have encountered, which that the client want to sent a csv file to the midserver but wants to apport some data modification on th...
Hello,I've noticed that when using a MRVS, empty variables and variables that are marked as hidden still display to users, for example, in the image below "region" and "location asset is used from map" are 'hidden' but still show, is this a limitatio...
Hi,The code is correctly working when I used it just for email addresses, but for phone numbers, it is printing email address. Kindly help. Glide Ajax function onChange(control, oldValue, newValue, isLoading) { if (isLoading || newValue == '') {...
Enhance security around user account password resetsHow can we set some security around the "Set Password" feature?We should control and notify specific users when the password change feature used on the user recorda) Disabling edit rights to the Pas...
Hi,Can anyone explain me the meaning of this.getParameter('sysparm_id').toString().split(','); in layman terms. Kindly help.RegardsSuman P.
