Can we convert Base 64 image to png image using servicenow script
Hello team,I have Base 64 image string but I want to convert it to PNG format to create record in db_image table. Could somebody help in how to proceed.
Forum Posts
How to get contact details
Hello Community, Anyone aware how to get login contact account using glide method?? thanks,Nagesh
Integration with ServiceNow and third-party application
Hi All, We have a requirement where we need to integrate of 3rd party application with the service nowThere is an API that will gonna get triggered from the 3rd party application that eventually hit the service now tool, when it hits the service now ...
REST API payload format error with 500 response
Hi all,I have created an integration definition with the script include where it calls to action and returns payload, and this integration definition is used in a flow. When I test the flow with RITM it returns error 500 saying "Method failed: (/v1/...
Resolved! I can't update the choice list
Hi All, I have a field called state, I made all the existing choice list as False and added a new member in the choice list, but still the old list shows up and is not updating with the new member. Kindly help. RegardsSuman P.
Get assessment responses in PDF format
Assessment questions and responses have to download in the PDF format when we click on UI action (table:asmt_assessment_instance)
I have one requirement on Incident List View
Hi There, I have one requirement, in that i need to Auto populate caller's Department, and Email after selecting Caller.And i have achieved this by Dot walk to user Table. And which is working, But now what i need to do is, i need to show these fi...
Resolved! How to Check Logs in Flow designer
Resolved! How to Close RITM only after catalog tasks are closed
Hi All, I have a catalog item workflow as below. Here the catalog tasks will be triggered through Run Script activity. And the issue is that the RITM is getting completed as soon the catalog tasks are created. I want the RITM to get completed only af...
I created email notification and having issues with the Hyperlink
Hello I created an email notification with a clickable hyperlink that users can click, and it will redirect them to the change request. The hyperlink works as intended but I am needing help customizing it to look how I want it. Current look is "Click...
Resolved! Populate a field by DOT-WALK via REST
Hello,We have a requirement to create an incident record on another ServiceNow instance and populate the Caller using a user_id via REST Integration. We are using the user_id because the sys_id's in both instances do not match up. Also, we cannot sen...
Script for Only Visible Variables from Request Form
Afternoon, So I am testing a script and writing variables to the REQ comments when a request is submitted. This works, but it's writing variables that are hidden on the request form because they have data in them (scripts populating data in the fiel...
Resolved! rAuto populate list collector on a catalog item
I'm trying to auto populate a list collector for contacts on a catalog item. The contacts should be populated when the account and group field that's on the form are populated.I have 2 issues:1. The list collector is mapped to contact table and there...
Resolved! How to tackle a HUGE backlog
A team within our organization reached out because they have found themselves heavily under water with nearly 1500 RITMs in their queue. Initially they need to get a grasp on exactly what is in their queue which I can help them do with Dashboards and...
Variable summary in serviceportal in approval showing not used variable
Hi team, Can any one please help me on this issue. I want to hide variable which is not being used in catalog form showing up on while approver approves request.In catalog level variable is hidden using ui policy. But not used variable is showing now...