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Remove information preview on catalog items

HiWe need to remove the information preview button from items in the portal.This solution works:https://www.servicenow.com/community/developer-forum/remove-the-information-preview-button-on-catalog-item-reference/m-p/1789004however, you can edit the ...

andersen by Tera Contributor
  • 952 Views
  • 4 replies
  • 0 helpfuls

Resolved! How to create variable in tabular column in catalog item

Hi, Can anyone tell me how to create a variable as tabular column (editable). I tried creating 'custom with label' type and in the type specification given the Widget (HTML code). But it shows as a non-editable table in Catalog item. Can you please t...

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mania by Tera Contributor
  • 928 Views
  • 3 replies
  • 1 helpfuls

Unified Backlog Incident/Story relation

Hello All, When we add an 'Incident' to unified backlog a story is automatically created. And, Under the incident related lists I can see which story got created (like below screenshot). But, Similarly I also want to which incident is related to the ...

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Rocky5 by Kilo Sage
  • 636 Views
  • 1 replies
  • 0 helpfuls

Need to convert HTML Code

Hi All, We have a Portal Widget where we had used HTML Code to populate some Variables on Approval Tab on Portal. Now we need to convert the same code into Server Side script (to be convert to "Script Include"). Can anyone please help to achieve this...

Need help to connect two queries in Reference Qualifier !

Hi Community, I am facing issue to construct a Reference Qualifier that connects two queries. First Query: operational_status=1^sys_class_name=cmdb_ci_appl^ORsys_class_name=cmdb_ci_service^ORsys_class_name=cmdb_ci_service_technical^ORsys_class_name=c...

Hritik by Tera Expert
  • 446 Views
  • 2 replies
  • 0 helpfuls

Resolved! Dynamic translation using Google api not working as expected

Hi all, We have a business rule calling the Google translator api to translate a field value from different languages to English. Below is the code var gr = GlideRecord("asmt_metric_result"); gr.addEncodedQuery('metric.metric_type.evaluation_method=s...

Prem5 by Tera Contributor
  • 3009 Views
  • 6 replies
  • 1 helpfuls

How do I work with an array.object in Flow Designer?

Hi everyone!I have this multi row variable set I use on a form. It consists of two variables:IP address (type string, but I chose it as an IP address type string)Servername (type string)So, I read that variable set in my flow. The runtime value looks...

Multiple ServiceNow Tabs Open in Edge Issues

We have a Customer Support advocate who insists on using Edge for ServiceNow (even though we told him that Chrome is the preferred browser for ServiceNow).  Since our Vancouver upgrade, he has noticed a new issue that he had not seem before.  If he h...

jmiskey by Kilo Sage
  • 1582 Views
  • 1 replies
  • 0 helpfuls

How to make variable bold and blue in color in catalog item

Hi Developers., I have written below onload script but it is unsuccessful, please help me First method:var el = g_form.getControl('project_name');el.style.color = 'red';el.style.fontWeight = 'bold';2nd method var l = g_form.getLabel('ns_new_laptop_ms...

Gayathri5 by Tera Guru
  • 820 Views
  • 2 replies
  • 0 helpfuls