Hi There Can anyone please help on how we need to write the below json code into REST Messages in ServiceNow under HTTP Methods-->Variable substitutions. When I run the below code in POSTMAN with the required headers we re getting the success respon...
Below is my the small part of code that i am using in my client script, could anyone please help to know that how i can place a delay there, i mean after setting the value in "category" i want to waiit for few seconds then only i should populate the ...
Hi, I have the field 'Master' of type True/False and I have the related list 'Software Installation'.Im trying to Hide the related list if Master is False using onLoad Client Script.What am I doing wrong? function onLoad() {var epc = g_form.getValue(...
Hi All,I am running into an issue with my script include. I use this to go through the departments relations until i reach a specific department. The issue is it always returns undefined. But when i debug it and check the console. it does find the co...
I have created a Widget for database view in the Sp portals , i need to enable the filter in the widget, how to do that?on clicking the Ctrl+right click --> the instance option is not enabled,how to make enable in the widget, any one suggest me with ...
We have a requirement that in an Incident, if we assign the assignment group to Infosec group, the worknotes should get auto updated as 'Task is currently assigned to InfoSec team'. Can any of you help me with this? I am still new to scripting and ha...
I have a BR on RITM table that triggers when comments change , script has a event and is used in notification with weight 10. When a approval is rejected with a comment (a different script copies the comments to RITM) ,the comment change BR is trigge...
Hello All!I need to show a public facing warning page to the user BEFORE they are allowed to enter login details.I have built a ui page to do this.I know that if you name a ui page "login" then the user to will be sent to that ui page first BUT the i...
Hi , I would like to send the notification to the user do not using their account after 90 days, The idea would be I think to send a first notification 85 days to warn him and and a second the 90th day to informed him that the account will be disable...
Hi All,I was trying to change the type of field on Incident from 'choice' to 'Reference'. I got the error as 'Type change not allowed. Invalid type conversion for field 'System Name' on table 'Incident'. Cannot convert from 'Choice' to 'Reference'. T...
Let's say, I have a related list in incident form but I only want that list to be shown only for the user who is in 'Assigned To' field of that incident and list is hidden for every other user. How many ways we can achieve this and what should be the...
I'm trying to set an import row error from a source script in a field map. Here's the code I'm using:source.setValue('sys_import_state_comment', "There was more than one result returned for " + source.u_employeeid + " or " + source.u_objectguid); sou...
Hi I have Scripted Rest API that creates task records from another applications.We have a unique key (the field in the task table is unique = true) . If there are several requests from the APis with the same unique key there are more then one record ...
Hi, I want to set a person who belongs to the same department as the applicant's department. But it returns an error.. What's wrong? Script Include: var getMyDepartments = Class.create();getMyDepartments.prototype = { initialize: function() {},getD...
Hello experts I am facing a issue with a script include I am using in for a advanced reference qualifier. The customer I am working with is using the Service Desk Call application. If they the Call type is set to incident, they should be able to choo...
