Hi everyone, I have created a new reference field with referenc qualifer, but the filter working not correct. javascript: 'u_suggested_sparepart=model.model_numberLIKE' + current.asset.model.model_number +'^install_status=6'; It shows me all ...
Hello, Need help. I do have one script that got problem. I need to get the day of week and return which day, so below is my script. The condition in my script is it needs to get the day of tomorrow instead of today Remark: Today is 09/19/23 (Tues)Tom...
Hi,Is it possible to add a rich text variable that is editable from a record producer?So far, I haven't found any option to do that. Maybe using a custom type and macro, but I'm looking for a simpler way to do that.
We are just getting in to using the Automated Test Framework. I am trying to create Test Steps for filling out a request on the Service Portal. It is on Order Guide. I got through the first few steps, now I need to click on the "Next" button that ...
I want to open multiple tabs in CSM/FSM workspace. There is a client callable UI action and it has a workspace client script. It is present on a form with a list collector field. If 3 users are chosen from that list and UI action is clicked, The Ui a...
Hello Team,I am trying to get a form reference field value; According to my selection from the lookup, one other field should auto populate. Can someone please help me rectify this script? (Using Glide Record on On Change Client Script)var entity = g...
I have a requirement to get only the most recent comment from work notes field where we are entering the comments.I need only comment not with date and who has entered the comment.Thanks!
Hi allI can see here, that there's supposed to be a relationship between discovered Vmware vCenter Clusters and vCenter Datacenters: VMware vCenter Object [cmdb_ci_vcenter_object] class (servicenow.com). But when I lookup in the table cmdb_ci_vcenter...
We are trying to publish our app in Servicenow appstore . As per the certification policy it is mentioned "Large scripts (larger than 500 lines) should be converted into script includes wherever possible." Does this apply to Script Includes also? Can...
scenario : Cloud Dimensions is interested in creating a remediation workflow to handle orphan CIs. Before they build the entire workflow, they want to build the foundational structure of the workflow and verify that it can be launched successfully fr...
Hi,I have a payload from which I want to initialize and create an attachment in the sys_attachment table. The table sys_id and table name is a73d38761b55b9906b89a642b24bcbff and sc_cart_item. Could you please help on how to initialize and create an a...
Hi community,I'm trying to create a functionality to force users to add close notes when changing the state of a sc_task to "closed".I have created a Client script with the following code:function onSubmit() { var state = g_form.getValue('state')...
Hi - We've recently implemented Vulnerability Response in our instance. I've just been asked to update the vulnerability calculators so that the risk is set based on Vulnerability Score V3 instead of the source Severity. I have done so, and going ...
Hi everyone,I have issue with Flow not attaching to already breached Task SLA under Incident. Simplified Setup description:We have 2 SLAs for Incident, which have same Flow attached to them. (Not workflow)They start/cancel based on Urgency value.Let'...
Hi, I created a dynamic content block solution for applying a tag/label filter to reports on a dashboard, using DashboardMessageHandler. It works as expected, however, when setting the filtering value to empty or triggering the "clearFilter" function...
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