Hi Folks, I'm trying to check if a particular user (Requested For) has replied to an email that was sent earlier. But, the IF condition in Flow Designer does not seem to work. My condition is as: Trigger - Service Catalog --> Requested Item Record -...
Hi All,I have 100s of email templates which needs to be set on an email notification dynamically based on a condition. Is this possible? Can I set email template from email script? If so, can someone please help me with the command please.I'm not loo...
I don't see save, update, delete buttons in UI action of my form. I don't know whether that are out of the box or not.I have to change order of those as it currently as Update,save,delete (save,update and delete).can please let me know someone how ca...
Seems like a rudimentary question. I am writing an onSubmit client script. I want it to say something like if choice_1 is --None-- set order_1 to xxx. What is the value behind --None-- that I can use in my script? I've tried null, Null, NULL, none, N...
Hello Guys, We have a variable "SVO" ( Which is select box variable with None) and the we have added below script to add options dynamically based on the value from the other field , The problem here is we need to manually add the options "--None--" ...
Greetings, We have a complex custom app in ServiceNow that includes a large number of workflow steps, with a significant amount of testing needed at each step. My question is whether it's possible to effectively test through such a workflow with ATF....
I want to change icon color in service portal , how can I do that
Hi folks,Got two quick questions. Is there a way to check which Integration Hub subscription has been installed in the client environment?Which Integration Hub subscription (Starter Pack, Standard Pack, Professional Pack, Enterprise Pack) includes th...
Hi All, I was wondering if someone could help me understand how to code this change.Id like to remove all the html coding from this paragraph but not sure how to format the business rule. Below is an example of the text that appears in our descripti...
We have a custom table extending Task and state field shows a different values on list view vs Form View. when I checked dictionary , task has Closed Incomplete as 4 (Shown on form view), Incident has Awaiting user info as 4 (Shown on List view).
Hi All,I'm pulling data from a table using GlideAggregate, and I'd like to implement "error handling", meaning that I'd like to log a message when the GA query did not return any data. Initially, I implemented it like this (not exact code, just the m...
I have a requirement to get all the active assets assigned to the user in the variable (Lookup Select box) of record producer to achieve this used the script include and the reference qualifier in the variable as below but still the variable shows no...
Hello Guys, on filling the RPafter submiting RP When I submit the record producer I am seeing different data captured on the reocord procedure which I saw while on submiting How Can I trace ? On RP, one field Business Service which get data from serv...
Hi All,I have exported a group from PROD in XML. This group has 10 members. The same group is available in DEV but has 5 members. I imported the XML in DEV. After import the members are not changing. Is it accurate? Kindly help.RegardsSuman P.
Hy everyone! I've add a new icon link on my service portal home page for create a case. When I click on the button instead of the case form, it appears "You are either not authorized or record is not valid". I've checked for the roles but I've the ad...