Set amount of cards in a particular state/lane on Visual Task Board
Is it possible to set a limit on how many cards can be placed in a state or lane? For example, may I set the amount of cards that can be placed in the "Draft" state/lane? Thank You.
Forum Posts
want to know working of OOTB field "duplicate of" present under "cmdb_ci"
- In "cmdb_ci" table we have OOTB filed "duplicate of", as per my understanding this field matching duplicate based on name of CIs and it also consider "retired" CIs as well. - I want to change the logic of this field "duplicate of" instead of match...
How to track interfaces utilization/transactions.
Hello.We have like 50+ interfaces which get/post/patch data from/to our instance. They are doing retrieve information's by GET, they open incidents by POST or do some updates via PATCH etc etc. Each interface has it's own technical user. Let's call t...
Resolved! read only is not working
Hai To All,I have created one onload client script and ui policy as follws1.onload client script:create a onload client script for read only impact and urgency fields based on the role function onLoad() { //Type appropriate comment here, and...
"Enable list edit" checkbox to be set to true by default
Hi, Can we set the "Enable list edit" checkbox to be true by default in personalize? As of now, users have to first make it true and then they are able to edit list. Is there a way to make it "true" by default? If yes, can there be any issues if we m...
Copy attachment from 1 record to another without using Copy function
Hi Everyone,I want to copy attachment from SC_TASK table to SC_REQUEST table. Actually I have made a UI action that attaches the attachment to sc_task table and I want that same attachment to get attached to the request record. I am able to attach th...
How to add excel doc to CI
Hi all, I have a requirement to allow user to attach an excel doc to a CI. How would I go about this and make sure that the excel sheet has 2 mandatory columns: 'Asset tag' and 'Host name'? Thank you in advance. I am new to servicenow and appreciat...
Use script include in a condition field Help
Hello Team how can i transfer my condition to a script include and then calling the script include from the condition Field
Resolved! Need assistance with variable attribute
Hi,Scenario: I have a catalog item with a reference type variable referring to- the table cmn_department. I want to show the name of Department, its CI Group, and CI Group manager to the end-user. Relationship:1) The department names stored in cmn_de...
Virtual Agent Designer
Hey guys, I am currently working on the virtual agent designer and I want to activate NLU in just one Topic not for everything. But when I activate it activates for everything and it disturbs my flows. Can somebody help me?Thank you in advance!
Resolved! Hide EXPORT context menu for user table
Hello, I want to hide the "Export" Option in the UI context menu for table "sys_user" and want to keep it for admin users only. I know the option of Export exists user System UI-> UI context Menu , but what condition can I put there so that it is on...
Resolved! Character count in string fiel
I want to count number of characters entered in a string field.Divide the total number of characters by 3.5 and store it in an Integer field. I created a business rule in update/insert. I'm stuck on writing script.
FAILURE: Failed to find UI action 'Test' on 'sys_soap_message_function' form error in ATF
Hi Community,I am using ATF to test after upgrade. There is a SOAP integration. Everything is working fine except "click on UI action" button. When that step is running an error "FAILURE: Failed to find UI action 'Test' on 'sys_soap_message_function'...
Metric definition for when an Incident goes from a "Resolved" state to "In Progress" (reopened)
I'm looking at creating a new metric definition to meet the below requirement:Incident tableRecords the date/time when an incident is reopened from a "Resolved" state. My observations is that an incident automatically goes into an "In Progress" state...
