Hi, I am curious what the best way would be to modify the Create Major Incident action to preload some values, specifically assignment group, priority, and whom the ticket is assigned to. I am relatively new to the platform and I am not sure if I wo...
I have created a UI page to search filter based on change's category,subcategory & get the value from the script include & updated in query in the filter. It's working fine,but in addition to that we need a manual search. The URL we are getting ex: ...
Hi all, I have a mail script which generates a table based on field values which works. The thing I am struggling with is trying to make a sort order from A-Z based on the value of a field (in this case - u_change_type). Is this achievable? Mail scr...
By setting the value of the property "glide.ui.textarea.character_counter" to true - -> this will add character counter on the native view fields like incident, change, .... But my requirement is to add character count to portal fields i.e, fields ap...
System has created that flow formatter for the general contract support table (which is originally Legal Request Management Scope) in Legal Simple contract ... I am not able to the edit the process flow or deactivate it. I need to add few more states...
I have a flow that is run when data is imported into a table, I would then like to submit a catalog item with that imported data. I have for instance a country name being imported and i want to match that country name to a list dropdown in the catalo...
Hello! I have created a Create Demand UI Action from an application and am needing to populate the record number that the demand is being created from onto a field on the Demand. I also then need to populate the Demand number that is being created in...
Hello, people. A while ago, I created a business schedule for an application A to calculate a record's business duration. As advised by a co-worker, I made the business schedule scoped. Now, I've been tasked with developing a new application B, and t...
Within a RP, I have a JSON script that parses populates an html field in a custom table which comes from an MRVS. I am trying to create a line break and ultimately add a header to the data. Is this possible with the RP script? var mRow = producer....
Just in time for Halloween, I have apparently found myself in the Night of the Living Metadata. And this is such a weird edge case, that I'm not sure I'll find an answer here, but HI recommends putting the question to my perers first, because appare...
Hi We have a requirement to create a fully custom widget with tiles to link to serivcenow pages. Below is the designAll the tiles are Static here.  Can someone help me with this tile how to configure
I'm looking for all various types of ITSM (change management) jobs that are currently active. Please let me know where I can start looking for them. Where do I need to look?
Hello I am looking to add a PII field to my service operations workspace, but not sure how to even start. On any normal form I can just right click, select, configure and then proceed to adding the fields that I did like to add. But right clicking d...
Hello. Could you please provide an answer to the below: The SCCM Service Graph connector has been working well, but the only issue that we have with it is that we have one specific field that is not blanking out the corresponding field on the server...
Hello Experts,I have designed one subflow for incident creation and I am calling that subflow via script. but it's creating two incidents at a time for the same issue. I want to that from where that sub-flow triggering again.thank you
