Hi, I have a catalog item and in one of the variables i am trying to filter the records that are shown to only show those that either have the same company as the u_company variable in the catalog item or that have the company with the following sys_...
How to auto populate a List Collector variable (It is read only field as per requirement) which should populate based on another reference variable of same catalog item.
Hi, My PDI(https://dev102335.service-now.com/) just keeps offline, help pleaseWhat Happened From today(2023/3/27), I cannot login in my personal develop instance anymore and it keeps to be offline.. What I've tried I've read the articles and...
Hi, I am working on the Service Operation workspace, on the OOB UI Action 'Create Incident' from an Interaction. I have updated it to copy over the 'Opened By' field however, it is not working. I have another field 'caller_id' and this copies over wi...
var thisImport = SncTriggerSynchronizer.executeNow(getSchedImport);I'm triggering a Scheduled Import from a script. This process returns a SysID as thisImport. Where is that SysID? I can't find it in sysauto, syslog_transaction, sys_trigger, sys_impo...
Hello experts,I have attached the XYZ workflow for workflow filed on the order guide creation form and attached the ABC workflow to the laptop item. I have included the laptop item in the order guide, so my question is which workflow will run. I am c...
How can I auto populate the acceptance criteria field when a new record is opened from a table (story table)?
Hi , so lets consider L1 as parent project task(task under project) and L2 as child project task(task under L1) now I have to implement a scenario wherea)L1 state is not allowed to closed complete if there are incomplete checklist under itself or un...
why we use performance analytics? what are indicators why we use them? when i am creating new indicator it is showing "your business must license Performance Analytics.Contact your sales representative for more information" ,what should i do right no...
Hi Community,I have the requirement of creating performance analytics reports on custom table. This custom table is updated on daily basis. I have to create some trend reports to show the data.I have created daily data collection job and historical d...
Hi Team,I want to import the attachment of the issue from Jira to Snow.In API, I am getting the URL of the image and other details but not sure how to insert that image in the sys_attachment table
Hello Team, To send the actual audio stream via a separate CCP. Is there a media-less option to configure the ServiceNow CCP to run in media-less mode, which provides the data that ServiceNow needs for screen pop while the audio is streamed to a loca...
Hi Experts! I have a requirement where a Third party application can send API calls to the ServiceNow platform and create tasks with the details mentioned in the API call. What should be best way to achieve this and what details I would need to share...
How to make entire section in my custom table mandatory. i have attached the picture. in the Auto Claim table I have a section called "insured vehicle" mention in the attached picture. How can i make this entire section mandatory.
