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Forum Posts

How to show unique values on a reference field

I have the field 'site' type reference to u_sites table on the incident table. In u_sites table i have two columns:1) site name (display = true)2) site locationIn this table i have multiple sites with the same name but with a difference location.When...

Alon Grod by Tera Expert
  • 2244 Views
  • 2 replies
  • 2 helpfuls

Resolved! modify context menu form name

I have a requirement to remove the 's' from the forma label context menu to make the name singular to match the name as shown in the navigation menu:Is there a way to achieve this?

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Andre8 by Giga Guru
  • 1078 Views
  • 4 replies
  • 1 helpfuls

Translate text in Email script

Hi Team,Could you please help me how to use "gs.getMessage()" for the below part of email script to Translate to other Languages.template.print('<div>Hello ${task.assigned_to.name},</div><div>&nbsp;</div><div>This is a friendly reminder that your tas...

Uttam Sai by Tera Expert
  • 1106 Views
  • 2 replies
  • 0 helpfuls

server script hostname

I have found a need to get the hostname as part of a business rule that is running (I need to know if a URL that is part of the record being inserted is going to this instance of Servicenow, essentially), and I haven't found a way to do that.  It see...

Default timeout of an bussines rule

Good evening everyone, I was developing a bussines rule, it ended up running for too long and i believe that in 5 minutes it was closed by the platform itself, I managed to get around this problem by putting my br in asynchronicity, however i was cur...

Resolved! HTTP Query Parameters in Outbound REST Message

Hi Community,I need to understand what is HTTP Query Parameters in Outbound REST Message & Content? Also, I would like to know what is Variable Substitution in Outbound REST Message.Can someone please explain these to me in a layman language? Thanks,...

Resolved! Translate the Title Text of URL in email script

Hello Everyone, I want to translate the URL Title text. Below is the email script. In the below script I want to translate the text "" in different language. Can I use "gs.getMessageLang()" here and if yes how can I do it? Email Script:(function runM...

anirban300 by Kilo Guru
  • 1708 Views
  • 4 replies
  • 1 helpfuls

Studio Git credential to Bitbucket

We are storing our ServiceNow Application in Bitbucket (Git). Is it possible to integrate the Git support in Studio with Bitbucket "Repository Access Token" - that is an HTTP request with "Authorization: Bearer XXXXX"?   From what I can see the optio...

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SLA is not triggering

when i create an incident (priority 1) then the respective SLA is not triggering but SLA's are active in conttract_sla table so can any one tell me how to troubleshoot that issue?

Hemasundar by Tera Contributor
  • 488 Views
  • 2 replies
  • 0 helpfuls