Is there a way to hide or remove the search option (shown in yellow) that is displayed at the top of a custom service portal page? I do not want to remove it from our main service portal, just the additional custom portal. Is there a way to do this ...
Hi, i am hoping to move a basic CRUD web application into ServiceNow. In summary a user will enter a username in a field and hit submit. On submit, an API call is made to a remote service, retrieves some data and displays it on the screen. The use...
Hi, when does the record producer script runs? (form is inserted, submitted, loaded)
Hello experts please I need your help, I have a catalog item that used regular variables, once the item ordered, a BR would execute to post a message via REST i, here is the piece of code and it is actually working: as you see in the payload there i...
There is an OAuth API that we need to connect to from our instance using JWT. When I set up the JWT claims, I include the standard ones (iss, sub, aud) and the "iat" and "exp" values are added automatically which is great. However, the system also in...
As shown above, when a user makes a request for a catalog item I am working on, the variables "Reason For Access" and "Available Servers" are not storing the user's input and are editable in the ticket created from the request. The other variables d...
Hi there, I am running into an issue that I can't quite seem to figure out at the moment and was hoping someone would have some insight to help. I am working on a scoped application and I am trying to make some duration calculations based on a Start...
Hi All, I am getting date in file as this format 20200831 Year, month and date format. Now I have a target field on the target table which accepts date in the format 01/12/2020 00:00:00 (Date,month, year and time). I tried below code but its not work...
Hello There, I want to fetch the value of the ("number") field of the current record when I click a UI action button in a table. Can anyone give me a demo code?
Hello, I need some advise and help please. We are using a variable set which sets variables for multiple catalog items / record producers. This variable set is included in many items, and the variable set calls script includes to check logic and show...
I am tying to retrieve the status of a field from a table for a new record using record watcher but it won't work. I have added spUtil at header and added an alert statement at watcher function but nothing is being logged. Any idea's why? The code ...
I am having issues with trying to get an image displayed at the top of a PDF being created using the GeneralPDF Script Include on a Kingston instance. GeneralPDF was chosen for this task because it could take HTML as input and add the resultant PDF a...
I have a Scheduled Job, that is executed via a Scheduled Script execution. I would like to provide this functionality On Demand to certain personnel, without exposing the script to them. Is it possible to have a UI Action in a content block on a pag...
Hi, I created a custom table (extended from task) and used it for the agent workspace. When opening the form using the workspace, the form header used by default is the task workspace form header. I created a new workspace form header using the custo...
The 'To' field shows empty for the emails received in SNOW instance. When the email template type is 'Email and Not Email Address' regardless of the email routing rules the incident gets created to a specific group, which is not supposed to happen. K...