Hi All,I have a requirement where two variables in RITM and SCTASK should be editable only for the users who are part of specific group and should be editable by admin as well. Please help here.Thanks!
Hello, I have a Ui action button, when pressed it should take the date-time value from the clocked_in field and subtract the date-time value of the clocked_out field on my form. Then It should take the result, turn it into a string and then store it ...
I am having a schedule job which will run daily at 12am IST. When i manually use Execute Now, it was working as expected but not working at scheduled time mentioned I have kept Run as Global scheduler( time zone for Global scheduler is GMT so i conve...
i have created this flow that will assign the request to the request_for location service desk. if the requestor is from Toronto then it will assign it to the AV TOR group if from MOntreal then AV MTL group and so on.the issue i am facing, if the use...
UI Type= All. Below script works fine in servicenow(Kingston) but it's not working on portal. Field message does display on portal for a split second though . Any suggestions guys Thanks function onLoad() { var WTest = g_form.getValue('u_w_status');...
I am using the OOB Asset Loaner catalog item. There is a reference qualifier that is based on the asset function type of loaner, which is this: I am using the OOB Asset Loaner catalog item. There is a reference qualifier that is based on the asset fu...
I have created a custom table that extends 'cmdb_ci' table.After that i created a field in the cmdb_ci table. This field is not available for the custom table that i created in step 1.How to make it available to all the tables which are extending cmd...
Hi all! I am working with Performance Analytics with a customer. I have developed a Dashboard for Change and chosen colors for each widget as you can see in picture 1.However, when I impersonate a user at the customer this person will see a totalt di...
Hi All, I have a requirement. I need only change tasks to show which are closed 2days ago.How to achieve?Thanks!
How can we make service portal pages available to general public to have access on any web browser. To have a access without any login credential and he is not a registered user in ServiceNow. I have tried it by making pages public, but it is not wor...
When I use GlideRecord('Database view name'), I can get the field label of the record if the record exists in the list screen of the Database view, but if the record does not exist, I cannot get the field label. However, if the record does not exist,...
I am getting the value of the content of a field in a Record Producer using a widget.I am trying to pass that value from the Client Controller into the Server side of the Widget.I have an alert pop-up, and it seems to display the desired value from t...
When I first submit a request, the workflow directly sets the stage as Request Approved (Approved) as shown below. I was just wondering how I could change this stage from being the first stage. I want to use another custom stage or at least change th...
Hello experts please I need your support, I am creating a flow in which if a user gets terminated, a REQ-RITM-SCTASK are created.At the moment I have this so far: Here is my issue, when the user has for example 3 assets assigned, it creates 3 sctasks...
I added a new field to the sys_user table. I need to have some validation associated with this field, so have added an onchange and onsubmit client script, both set to run in "All" user interfaces. The scripts work fine in the standard interface, b...