incident record from a sys_id?
How to get incident record from a sys_id in script??
Forum Posts
Resolved! Field visible in the Dev and QA but not visible in the Prod instance
Hello Everyone,I don't see "mid server attachment" field in export set in Prod instance but same field visible in the Dev and QA instance.what could be the reason, please suggest me.RegardsVinod
Resolved! How to find all Report/PA/Dashboards which are using a Particular Field from Problem Table.
Hi Developers, I want to get list of all Reports/Dashbaords which are making use a Field[u_state_code >> String Field with Choices] from Problem Table. We are planning to depricate the Custom Field and hence we want it's impact in Reporting. Please l...
Resolved! How to abort action on specific row if condition is met
Hi,I have the field u_mail in my transform and it supposed to populate the 'mail' field on the sys_user table.This field is also my Coalesce in the transform map.Im using source script in order to populate the mail field in the sys_user table, How ca...
In the Flow Designer, how can I get the user who actually approved?
Q: In the Flow Designer, how can I get the user who actually approved?(We have specified the approver in the Flow Designer action "Ask for Approval," but we want to get the user who actually approved and display the user name in an additional comment...
Using gs.getProperty in Script Include not working
I'm using the following script include function to reference a system property with a variable instead of manually entering the value of the System Property: invalidCBPTier: function() { var arrayUtil = new ArrayUtil(); var app = []; ...
Resolved! Custom field showing create date value instead of name
Hi All,I have create a custom table "site" with columns of site, site administrator and description.This table is referenced for site variable under catalog item. But when site is selected its showing created date.How can it be fixedwhen default is s...
CMDB CI Class Models Plugin but no Handheld Computing Data
We are pulling in our CMDB CI data from another instance and in our pull I have confirmed there are Handheld Computing Devices but they are not coming into our CMDB CI. I spoke with SN who suggested installing the CMDB CI Class Models plugin which I ...
How to get top 5 assigned to's with maximum number of incidents?
Hi, I want to get top 5 assigned to persons who have most number of incidents assigned to them.In the list view of incidents , i can see this if i group by assigned toBut not sure how i can do this by GlideRecordPlease let me know if you have any id...
Form opening performance vs related lists
Hi Dev gurus, I am working on a performance related issue in the project [pm_projejct] table that it seems if a project record in form view associates with many related lists that contains large number of records associations, the project record wou...
Resolved! Group by date type field in list view
Can't date field be group by? Or is there a way to do it?
Visual Taskboard not automatically updated
Starting on May 23, 2023, visual task boards does not automatically refresh when a card is updated. We are using a visual task board with the vertical lanes of "State" and previously, when we go on the card and make changes to the State field, the ta...
Resolved! PDI Exercise - Email Sending is Non-Operational
Was trying out the following Exercise in my PDI https://developer.servicenow.com/dev.do#!/learn/courses/utah/app_store_learnv2_atf_utah_automated_test_framework/app_store_learnv2_atf_utah_using_the_automated_test_framework/app_store_learnv2_atf_utah_...
How to make atleast one to be selected on checkbox
Hello,I have below requirement, User has to select atleast one checkbox. all these checkboxes are in a container, i made the container mandatory it did not work.some one has soluton for it??Thanks
Resolved! Transform: On Before script not working
I have a transform map setup with a primary map script and an onBefore script. I can't seem to get the onBefore script to function. Either Does anyone have any suggestions why it might not be working? In general I do not want the transform to create ...
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