I have create a UI action "Create problem" 1. I am display confirmation box to create problem 2. If confirmed the create problem script call and show link 3. Display link - problem number , another link existing problem record list 1.Issue - after...
Requirement: I need to retrieve the list of records through Gliderecord. I used below code but it is only retrieving the first record in the list.
Hi, I am having a record producer. In which i am having one variable as a reference of table. Now i am storing the record producer values to a custom table. For that reference variable it is storing the record name in the custom table. But i need to ...
Hello experts, I want to pass 3 parameters to an event, so that I can send an email. The functionality is driven by a custom UI page where the user can change the TO, CC, and email body. The issue that I am having is, how to I route all three para...
Our User Admin team needs to be able to execute the LDAP sync when updating users and locations. They had Admin assigned to their group but it would be better practice to remove Admin and configure their user group to perform this function without th...
Is there a way to hide or remove the search option (shown in yellow) that is displayed at the top of a custom service portal page? I do not want to remove it from our main service portal, just the additional custom portal. Is there a way to do this ...
Hi, i am hoping to move a basic CRUD web application into ServiceNow. In summary a user will enter a username in a field and hit submit. On submit, an API call is made to a remote service, retrieves some data and displays it on the screen. The use...
Hi, when does the record producer script runs? (form is inserted, submitted, loaded)
Hello experts please I need your help, I have a catalog item that used regular variables, once the item ordered, a BR would execute to post a message via REST i, here is the piece of code and it is actually working: as you see in the payload there i...
There is an OAuth API that we need to connect to from our instance using JWT. When I set up the JWT claims, I include the standard ones (iss, sub, aud) and the "iat" and "exp" values are added automatically which is great. However, the system also in...
As shown above, when a user makes a request for a catalog item I am working on, the variables "Reason For Access" and "Available Servers" are not storing the user's input and are editable in the ticket created from the request. The other variables d...
Hi there, I am running into an issue that I can't quite seem to figure out at the moment and was hoping someone would have some insight to help. I am working on a scoped application and I am trying to make some duration calculations based on a Start...
Hi All, I am getting date in file as this format 20200831 Year, month and date format. Now I have a target field on the target table which accepts date in the format 01/12/2020 00:00:00 (Date,month, year and time). I tried below code but its not work...
Hello There, I want to fetch the value of the ("number") field of the current record when I click a UI action button in a table. Can anyone give me a demo code?
Hello, I need some advise and help please. We are using a variable set which sets variables for multiple catalog items / record producers. This variable set is included in many items, and the variable set calls script includes to check logic and show...