I have a form with the following variables:asset_tags(List Collector)asset_is_not_listed(CheckBox)asset(Single Line Text)The variables asset_tags & asset_is_not_listed are only shown to the user when they choose an option other than none for the vari...
Hi There, I have variables on HR task. Once that HR task is completed then an approval email is triggered to get approval from the required parties. I want to print those variables in Approval email and need help with the mail script to pull those va...
How do folks handle CLIENT-SIDE library functions??? And make them easily available wherever they are needed??? I am a firm believer in the Computer Science concept of "Reusability". I like to write things one time and then use them over and over ag...
I am trying to find a way to eliminate a data entry error on a Record Producer that is part of our Onboarding process. Use Case:- In our Onboarding process for International Hires we collect the person's Home Country address at the beginning of the ...
Hi Team, I want to test service now itsm for integrations in our platform. So that we can create requests on servicenow itsm using our applications and also looking for webhooks of itsm. To test this functionality, i'm looking to setup itsm on the de...
I saw this KAPDF Functionality that is not Supported by the PDF generator plugin - Support and Troubleshooting (servicenow.com)Essentially this is my problem. The client is entering text whether it be copied with no formatting, or with formatting (w...
Hello Experts,I have created a UI action on the list view when I click on that button I want to show a confirm pop updatewhen users click on ok it will delete events which are in the closed state.I have used g_list.action()because I want to execute s...
Hello, I want to transfer a csv file from MID Server to a destination server using SFTP. Can anyone please let me know what would be prerequisites for it. Thanks,Pranita Bahuguni
There is a kb article around the issue i mentioned which is The incident number is missing on the incident card when the record is being submitted through a Virtual agent - Support and Troubleshooting (servicenow.com)The article says :CauseThis happe...
Hello Troubleshooters,I'm missing "Comments" in Compose pane in SOW(service operations workspace) and I don't see "toggle compose setting". Currently I'm in Utah p4.Please find the attachments for PDI and affected Instance would explain the Issue. A...
Hi Community, I have few RITMS generated in system for a specific form. They all are created by System. They are creating RITMS by inserting wrong values and I need to identify the trigger point for this. Could you please help me know how can we ide...
Hi everyone, Hi, our team and I are looking to start archiving some of our old data, I've done the research on NOW Product Documentation and reviewed what they have for archiving there. The only thing that my colleagues and myself are having a hard ...
Hi Team,Has anyone implemented year view calendar widget to be displayed on service portal ?Thanks,Udit
there were two variable called contractor and manager, contractor is of yes or no type. and manger is of reference type. if we select yes in the contractor then only the users whose mail id contains "@xyz.com" need to be shown in the manager field.
Hi All,How to send csv file to snow in original format (no binary & no base64) using REST API and attach it to particular record. and is this even possible to send csv file over api in original format. Please suggest. @Ankur Bawiskar Please share y...
