I have a requirement to sync child incidents (assigned to filed) to parent incident. so every time, I update 'assigned to' in parent incident.I wrote this below, NOT WORKING. Any help ?Async, Update,condition: Assigned to changes. (function executeRu...
Hi there! I have a business requirement for a form to have a button to change the state based on two conditions. 1. The form must have an attachment and 2. The form must have two mandatory questions answered. This application is in a scoped app. Thus...
I want to write a script that will delete a record along with deleting any record which is related to the one I wanted to delete.For example. If I delete any incident than its associated ci, ITASK etc. Should be deleted as well
Hi,I am trying to create a table via API and custom fields. I am succeeded to create a table but failed to add custom fields. I got an error Failed to create field field234. Status code: 405, Response: {"error":{"message":"Method not Supported","det...
We have recently inactivated a knowledge base and additionally inactivated its corresponding knowledge categories. However our search page which uses a custom search source is still displaying the inactive categories. It looks as if the following c...
Hello smart folks.We have a field on our Service Catalog Requested Item form that actually reflects a value in the Request table. It looks like this: If I go to Configure - Form Layout, the field looks as follows: I would like for the Label of this ...
Trying to open GlideDialogWindow from UI Action in scoped application from Incident form. Get "page not found" error inside modal window.UI Action has only client-side code.UI Action code:function onTranslateIncidentNoutes() { var dialog = new Gl...
Hi everyone, Im trying to do a report which show's the date. In the "Type" Im using the "Line" on the "Time Series" Categorie, but Im having a problem, when I test it, it show's "empty", does anyone know how to fix this?Example:
Hello Community, I'm facing a challenge in monitoring events in my production instance to determine if they are processing correctly. Given the high volume of events every minute, simply changing filter conditions takes too much time. If I select a s...
Hello, How Risk assessment methodology initiate assessments after creating the scope and how does it work ?. Thanks,Vikram
Hi, I have an issue where the mid-server files and folders are removed on the pre-prod instance. This was noted after the upgrade to Tokyo. (there are no "previous versions" to restore in the server). We only upgraded one instance for now and its tha...
Hello Eveyone!!I need to validate an IBAN field depending on country. I mean, If I select "some" country in a field, I have another field with IBAN code.So, I need to select some country:Depending on this coutry, I need to validate the field with an ...
This is a continuation of the mini-series "Over your storage limit? Reducing our storage footprint; our lessons learned."https://www.servicenow.com/community/developer-forum/over-your-storage-limit-reducing-our-storage-fo... This post is about how we...
Hello, On an OOTB Knowledge Article you will see that there is a field called "Category" which by default displays the [kb_category] table "Label" of the last option you select using the magnifying glass. E.g. if you had chosen the options Applicatio...
Is there a way to allow attachments for public users in public catalog item. I have created a public record producer for my unauthorized users and made variables available for publics users. But it is not allowing to attach anything in the record pro...
