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How to validate notifications through ATF?

Hi Team, I've configured Incident Notification validation ATF steps. Please find the below steps for the same. But, in Step 5 it getting failed. Can you please review and let me know if any existing ATF are customized for the same or let me know how ...

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Resolved! How to change the extended table

The default extended table for network equipment is hardware, but I want to change this extended table to another table.Please teach me know if the extended table can be changed

Resolved! Is there a way to back up each table?

hello.Currently, when updating data such as the user table of the production instance, the data of that table is extracted in XML as a backup.I don't think this is a good backup method.Does ServiceNow have internal or external tools that can back up ...

Ro5 by Tera Expert
  • 1413 Views
  • 1 replies
  • 1 helpfuls

Resolved! Bulk Upload CI Relationship based on Child Class and Parent Class

I am bulk uploading relationships to cmdb_rel_ci table using Transform Map, the source table has Child Name, Child Class, Type, Parent Name, Parent Class fields but the target has only Child, Parent and Type fields and there is no direct way to targe...

Ishan4 by Tera Contributor
  • 3717 Views
  • 5 replies
  • 1 helpfuls

Transform Map - Reject choice action

We have LDAP feed coming from AD and would like to stop the location feed on the User table so I updated the value on the transform map-->Field maps-->Choice action to Reject and updated location of the few users on AD side for testing the records.Bu...

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Pintu2 by Tera Expert
  • 3124 Views
  • 2 replies
  • 0 helpfuls

Meaning of update number in history

Hi Developers,Can any help me to understand the meaning of update number in history.if we open any item under Business service if we go the history and select Line, i can see some updates and has value -1 in the update number field,can any body help ...

Inbound action using current

Hello all I am trying to set an inbound action to stop updating a case when the case is closed. I have read various forum posts and believe that I have this setup right, however every time the reply comes into the instance I am receiving.  "Update HR...

Mark118 by Tera Contributor
  • 2435 Views
  • 4 replies
  • 0 helpfuls

Show users list in portal with search option

Hi Team , We have a requirement to show list of users (changes based on logged in user profile) in portal and allow users to search within the list. We also would like to redirect to user profile when they click any user record on the list. Do we hav...

Feddy by Kilo Sage
  • 2276 Views
  • 7 replies
  • 0 helpfuls

Resolved! Reference Qualifier based on previous field

I am trying to figure out how to create an encoded query string for a reference qualifier or see if I have to possibly script this.   I have a request form which the first variable which is a lookup select references the sys_user table based on the u...

gm01 by Kilo Explorer
  • 15585 Views
  • 14 replies
  • 6 helpfuls