Hey all, I'm having trouble getting this set up in UI Builder. I'm trying to make the Alert Component conditionally visible based on the user's role, and if the incident table has priority 1 incidents.if there are no priority 1 incidents, and if the ...
Hi All, How to hide this widget to specific users. From the customer_contact table, only users with no value on the LDAP server field should be able to access the menu item. Restriction via role is not an option because some users, for example, have ...
Hello everyone, I'm using a variable reference to sc_req_item table, and for users without roles the view on click of "Preview record" is the Self-Service and for other users with roles the view is "Sys_popup", does anyone know how to make it the sam...
I have a scenario on multiple coalesce conditions. So I created coalesce on the sys_id field(script)var gr = new GlideRecord("table");gr.addQuery("field1", source.fieldA);gr.query();if (gr.next()) { return gr.sys_id; // I tried with - answer = gr...
Hi everyone, I hope you've all been well. We've a requirement for Change that needs the functionality. I have a requirement wherein an approval is required where group manager should approve. Service Catalog item with one approver that too from grou...
Hello everyone.I want to be able to clear the selection of my list component when I clicked the X button. But I can't achieve that result. can anybody help me?
I need to create a ATF test to test all the options in a dropdown list of a field. I tried to use a parameter with choices type. And then set the options as its data set. But when I run the test, I got the following error. FAILURE: Unable to set fie...
we have a requirement as below we have developed a scoped application.for our custom table we need to add assign and reassign button on our form.we have assigned_to field on our form.Assign - on click of assign user able to change assigned_to .if use...
I've been looking around to where i can update or clone the "Knowledge Search Results" UI Page.I'd like to be able to add the "Related Articles" or "Most Viewed" widget to this page. As well as add some additional fields to the results.I don't think ...
Hi Community, I am working on a story where I have one table and I need to fetch specific data and I need to display that table on portal page with that data only. For your clarity I am pasting screenshot also. In screenshot, I need to fetch the data...
Hi All, I have requirement how to make comments mandatory when user click on Approve And reject button Approve scriptcurrent.update();var currentRec = current.sys_id;var gr = new GlideRecord('sysapproval_approver');gr.addQuery('sysapproval',currentRe...
Hi All, It's a very common example that how we can convert our XML Response to JSON while calling REST API. Below is the live example of this scenario: function doIt() { var request = new sn_ws.RESTMessageV2(); request.setEndpoint('https:/...
Hi All, Can you please let me know why the SLA Original Breach Time is not getting calculated correctly? For the below scenario it should have shown 17th August ( excluding weekends and off on 15th ) ::: Thanks and Regards,Saurabh Chatterjee
Hello Experts, I was trying to explore Servicenow Azure Pipeline Integration. I was triggering the Azure Pipeline through ServiceNow flowdesigner in which I am using Pipeline Runner action.Can someone let me know what does this "Request Auth Token fi...
Hello,Thank you in advance. I want to add users in watchlist field as below.If user is active then it should add user name in watchlist field.If it is not active then it should add email address instead of name of the user.
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