First I have created a custom date / time field in the story table .I am trying to create a report where I want to compare OOB Field with custom field.. but however the custom field is not showing up when I want to compare it with sprint start date w...
I am attempting to make a REST call via a custom Action in Flow Designer. I have two fields I am trying to pass in my Request Content that can potentially have quotation marks (or other potential 'bad' characters). Is there something I can do other ...
Hi Team,how to get details someone impersonates another person and changes some details for instance?
Hello, We would like to Sync AD Security Groups from our AD to ServiceNow and import the Managed By Group members so we can create a catalog item that targets the Managed By Group User for approval. What would the best way be to go about doing this s...
I created new action called "test" and trying to execute it via below background script. But getting errror as "Evaluator: com.glide.script.RhinoEcmaError: Cannot read property "FlowAPI" from undefined" var inputs = {customerid: '123',serviceid: '56'...
Hi I have a requirement to update child incident when parent incident is updated we have OOTB functionality working for comments and work notes but its not working. Previously did any one implemented let us know please. Do we have any other alternati...
Hello all, I started playing with snc ui-component.I created a simple hello-world application which works fine locally via snc ui-component develop.Then i have no errors raised when deploying it via snc ui-component deploy --force.I can even see my c...
Hello, I am running into an issue with service portal search for a specific scenario. I created a KB article with title contains 'homepage' then published. When I try to search for this article, I am not seeing it showing up in the search but when I ...
Hi servicenow communityView is not getting changed in service portal, But in the native form it's showing correct views, but in the service portal it showing only the default view.can one help me in this issue and provide your suggestion for it. #se...
Hi,In Virtual agent, I have used AI search to show Knowledge articles and Catalog items in chat. But it is restricting to show on few Knowledge articles and few Catalog items, instead can we allow them to show all the catalog items and Knowledge arti...
Hi, We have 'nums' script include and it has few table sys_id's so which we used whenever it required. We have scoped application and' nums' SI also in same scope. We also have 'practice' reference field and it has 3 records and we stored this sys_id...
What are the ITSM Mobile Agent App Customizations compared Core UI to Next UI, & Suggest How to redo those customizations to default from Next UI
I need to setup a timer in flow designer to give an update like remaining days are 60 only
Hi,How to Schedule reports on hour basis?Report for EVERY HOUR between 8PM to 500 AMIn schedule jobs- i didn't found option for hour basis (Run- Daily,Weekly, monthly , periodically)Please suggest me the how to achieve this?Thanks
Hello Team, I want to configure my personal email id with ServiceNow instance getting some. Here enabled Yes option in email properties for inbound and outbound both, however. in Email Account POP3 and SMTP not configured by ServiceNow. How we can ac...
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