Modify login.do
Hi, I'm looking to add a button below login button on login.do screen, I don't find any relevant UI pages where I can make these changes, can someone please help me out with this
Forum Posts
Tracking Template Usage in the Incident Table with Template IDs
Hoping this is the right forum/topics, but I am inquiring into how we can track the Templates our team uses in ServiceNow Agent Workspace and their usage. Attached you'll find the image of the Templates we are attempting to track.I've done a lot of r...
Resolved! How to show Variable only in one SCTASK.
Dear Experts, My requirement is I have a variable that is required to be Mandatory, shown only in one task. if SCTASK short description is Please add Price then show the variable mandatory.. show only in one CATALOG TASK where the short descriptio...
Resolved! Field style colour not working on Status Report page
Hello, I've added a field called "Trending" to the Status Reports tab - Overall Status sub tab on the Project form. I've copied the field style exactly as it is for the Overall Health field style. The colours are working fine for Overall Health - G...
Attached image
I present to you the following.when attaching an image in a request, i see a record is created in the attachments table, and it also creates a thumb record, i need that thumb record to have the height and width, how can i do it? any guide?
Resolved! Using Glide record in client script
Hi All, I heard that we should not use GlideRecord in client script/ UI page client script as it is not a good practice. May I know is this information is true. Is Geneva release restricting us to use GlideRecord in clientscript? ...
Resolved! Look up record in catalog client script by sys_id
I have a really simple use-case that I'm surprised I can't get working. Here's the scenario. Custom table, and I have a Lookup field in a Catalog Item request form where users select a record. This returns the sys_id of the record, so far so good....
Need to hide the User Preferences Tab on User Profile Page and place the Time Zone field somewhere else
Hello All, On the User Profile Page in Service Portal, I just want to hide the User Preferences Tab on the page and place the Time Zone field somewhere else on the page. Can anyone let me know how to achieve this? And also I noticed that for End User...
Resolved! Root cause of JavaScriptException: java.lang.string
Hello Team, I'm attempting to run a flow but receiving an error. I'm not sure what went wrong. as shown in the image below Can anyone help me what needs to be change. Thanks, JRY
Resolved! Business rule current.field not working
For a business rule why does current.field = "any string" not actually update the field to that string even if a condition is met. Here is my script, I have debugged it and it reaches current.u_empty = "false"; but it does not actually set the value ...
Business Rule condition getDisplayValue('document_id')
On this table:I have this Advanced ConditionQuestion... is the "document_id" field on the sysapproval_approver table a calculated field for getDisplayValue()??The reason I'm asking is because when all is said and done, I need this business rule condi...
Resolved! Problem with setAbortAction(true)
Is there a way to abort an action on field level and not for the whole record? For example, we have a Business rules that abort changes on group if the assigned to is not pat of the group. But if the user changes another field with a valid value, t...
Resolved! Incident number reached 9 in 7 digit
Hi All, Incident number index started with 7 digit now we reached to 9****** current number INC9547829, we get around 1-2 lac in a month so in few months number will exhaust.. 1. Do we have to change Number of digits from 7 to 8 ? or it will happen a...
when incident priority is p5 , problem priority is also same ,but need to change.
Hi Team, i have incident priority are: 1 to 5. problem priority are :1 to 4. when i cretaed the incident with priority p5, and i created the problem through incident ,and priority of the problem is same has incident p5. but in the problem form, und...
How to restrict external users so that tables on instance will not be visible to them
Hello, We have a requirement wherein the external users/ customers shouldn't be able to see internal tables . Now, the external user is able to see all the internal tables when typed sys_user.list, cmdb_ci.list etc. Though they are read-only for this...
