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Forum Posts

Custom Field for Report

First I have created a custom date / time field in the story table .I am trying to create a report where I want to compare OOB Field with custom field.. but however the custom field is not showing up when I want to compare it with sprint start date w...

Reddymahesh by Tera Contributor
  • 2184 Views
  • 3 replies
  • 0 helpfuls

Resolved! Sync Managed By Members of AD security groups.

Hello, We would like to Sync AD Security Groups from our AD to ServiceNow and import the Managed By Group members so we can create a catalog item that targets the Managed By Group User for approval. What would the best way be to go about doing this s...

2023-04-25 11_10_23-TEST.png ‎- Photos.png
Aaron25 by Tera Guru
  • 2761 Views
  • 2 replies
  • 3 helpfuls

Resolved! Update child Incident Worknotes and comments

Hi I have a requirement to update child incident when parent incident is updated we have OOTB functionality working for comments and work notes but its not working. Previously did any one implemented let us know please. Do we have any other alternati...

Research by Tera Guru
  • 3158 Views
  • 4 replies
  • 3 helpfuls

snc ui-component deploy - sys_ux_lib_source_script empty

Hello all, I started playing with snc ui-component.I created a simple hello-world application which works fine locally via snc ui-component develop.Then i have no errors raised when deploying it via snc ui-component deploy --force.I can even see my c...

romuduck by Tera Contributor
  • 725 Views
  • 1 replies
  • 0 helpfuls

Why KB Article Not Showing up in Portal Search?

Hello, I am running into an issue with service portal search for a specific scenario. I created a KB article with title contains 'homepage' then published. When I try to search for this article, I am not seeing it showing up in the search but when I ...

RK25 by Giga Guru
  • 1739 Views
  • 5 replies
  • 2 helpfuls

Unable to call the script include in scoped app

Hi, We have 'nums' script include and it has few table sys_id's so which we used whenever it required. We have scoped application and' nums' SI also in same scope. We also have 'practice' reference field and it has 3 records and we stored this sys_id...

Rakesh50 by Mega Sage
  • 927 Views
  • 10 replies
  • 0 helpfuls

Email Inbound action configuration

Hello Team, I want to configure my personal email id with ServiceNow instance getting some. Here enabled Yes option in email properties for inbound and outbound both, however. in Email Account POP3 and SMTP not configured by ServiceNow. How we can ac...

Community Alums by Community Alums  
  • 1988 Views
  • 2 replies
  • 0 helpfuls