I have a field in Incident table: Special Flag of True/False type.In my platform, there are 84 Resolution SLA definitions on Incident table for various conditions.My requirement is:If Special Flag = true for an Incident, then it must not have any res...
Hi All, How to create article in ServiceNow community ? I don't see any option. I can only see "Ask a question".Does these articles gets reviewed before publishing in the community ? Curious to know the process
I've got a UI Action where a confirmation box appears when a user clicks on the 'Generate/Continue AMA Scoping' button. I'm using the following code to create my confirmation box: function generateConfirmation() {var answer = confirm('By clicking "Co...
Good Day fellow Devs I am performing a field validation on the IP address field and thereafter I am setting the IP address value to another field (machine name field). After setting the IP address field value to machine name field, if the user clears...
We are about to create a flow. All input parameters will be taken from GIT. The user will be in charge of creating a YAML file which will contain the information of the parameters and which ansible playbook the flow will call. The YAML file will cont...
Is there a way by which we can decrypt the password field to extract the password in string format?
I have one requirement on the change module ,if any body entered the "planned start date" falls in business hours that record save should should not happened. Please guide me if anybody come across this requirement.
Hi friends can you please send me link for ServiceNow Administrator Link so
Hello Team, I have requirement to make relationship business Service to Server cis, could you please help me how we can make relationship with business service to Server cis. Please advise step by step, also let me know can we do bulk relationship b...
We are using OOB "create task" ui action on idea form to create demand.Now I have added 2 custom field "actual start data from manager" on both idea and demand.I want to copy the value for new field from idea form to demand form when the UI action is...
I am going nuts here.Could be I miss some basic stuff. Please try to helpIssue:I want to create multiple records at once. Works using Import XML. I can preset all values the way I want them.What does not work is: creating the number for those records...
I am wanting to build a variable that is just time. I have been asked to build it in the Service Portal. we need to give the ability to ask for a time range in two Fields, from time and to time. how would I do this
Hi, I am trying to pass the value: contact_type=self-service^reassignment_count>=1^sys_created_on>javascript:gs.dateGenerate('2023-06-21','23:59:59')and it is not working when called in script include.
Hi guys! I'm trying to build a database view with two tables, cost_plan & cost_plan_breakdown.The requirement is to make a report like this:All cost_plans have a cost_plan_breakdown, but also a project_funding and a fiscal_period. I'm not able to dis...
Hello guys, if we have a field in a form for exemple the incident table and we want to change the behavior of a another field in the same form and in the same table based on values we put in the other field. what would be best practice to implement t...
