Is there a way to trigger a keyword search (table search via search resources) from a flow or script and retrieve the results?I want to retrieve the results available in the following location:Service Operations Workspace> Record Form View> Recommend...
I have a task on a workflow which will disable monitoring for a CI at a set appointment time. This works for a straight flow, however I'm trying to capture edge cases where the original appointment time needs to be changed.I've added an option to ca...
Hello, New to SAM Workspace a bit and only really done configurations on the table, I have a question on how can I change the colors on the Renewal Calender in Software Asset Workspace to show RED if the entitlement is expired, & show orange if its 6...
Hi, We have a requirement to setup integration between ServiceNow and Microsoft Teams to approve/reject the tickets directly on teams without using Virtual Agent.Please let me know which plugins or Spokes do we need to activate for this process and s...
I need a flow (I think) to dotwalk from a user, up through the users entire org structure, returning Immediate supervisor with Department Name, then that Supervisor's Supervisor/Dept Name, and so forth all way to top level of an organization.It would...
Request for Help: Dynamic Dropdowns in ServiceNow Catalog FormsHi General ,We need assistance with creating ServiceNow catalog forms that include dynamic dropdown functionality. Our requirements are:Dropdown values should come from a CSV file .Dropd...
Hello Servicenow,I have a requirement as below.We have a table sn_spend_psd_procurement_task, we have fields Action type for task and Postponed Date.Under variables we have Postponement by industrial means. How can i configure below requirement for t...
Hello, I am trying to embed a link to a message within Flow Designer. I was following this form but that wasn't working so I tried this below:(function executeRule() { // Get the sys_id from the Flow Designer's fd_data var sysId = fd_data.tri...
Hi everyone, I have isolated the behavior of a persistent 502 BadGateway error with the ServiceNow Connector, and it points to a session/caching bug in the connector itself. The Setup:Integration: Power Automate -> ServiceNow Connector.Auth: Basic Au...
I have a variable that is set up as multiple choice, but I want users to be able to select more than one option when they are filling out the form. Is this possible in Kingston?
I am experiencing an issue in our DEV instance where a glide function I built for a database view causes an Internal Server Error, limiting my access. Each time this happens, my access becomes more restricted. Sometimes, the function is indeed faulty...
Hi folks, Has anyone migrated from LDAP import (users and groups) from AD on-prem to Microsoft Entra ID (Azure AD) that could share best practices or point to the right path?We also have a Service Catalog that uses PowerShell a lot for provisioning a...
One thing that I've noticed when creating a Flow Designer Action, there is a limit to the number of inputs that are allowed. Because it this, it means that I've had to create two separate Flow Designer Actions: I was just wondering if anyone has co...
Hi ,I need to create SLA for a particular group the schedule is 12 *5 8.00 am to 8.00 PM. for P1 & P2. How we can set up SLA & Schedule for 12*5Please if you have any idea on this?
Hi Team, Is there a possibility to implement repair SLA on multiple incidents at once ? If so can you please let me know how can we do it Regards,Siva Teja B
