Dear ServiceNow Developer Community Colleagues, Please can I kindly ask for you assistance on how to achieve the following in an On Change Catalog Client Script (please see attached screenshot as back up). I have established an On Change Catalog Clie...
Hi there, I am a SAM Pro admin and I review the health scan results to try and ensure that the data quality of data consumed by SAM Pro improves and remains at the best level possible. I noticed that the Health Checks for our instance do not have any...
My custom widget has been keeping data from the previous page on its page . If from the custom widget page I go to another, say “Catalog”, the Catalog page and its widgets will load properly. If I select the browser’s back button and return to the pa...
I have a catalog item where multiple groups work on a single task. Each group has a checklist of actions they need to complete before passing the task to the next team.I’d like to display a checklist on the SCTASK form that each team can interact wit...
Hi everyone, I'm working in my ServiceNow PDI and wanted to customize CSM Configurable Workspace. I’ve created an Update Set and added several custom fields to the Interaction table in Global scope. I added the fields to the Interaction form layout u...
Hi Team,Currently, when I click on a catalog item in the Employee Center, it opens within the same portal page. I would like to configure it so that when a user clicks on a catalog item, it opens in a different portal and in a new browser window or t...
Hi! Does anyone know what are the best practices when integrating ServiceNow with Power Automate? What I usually see or read are how they do the integration. I see a few different ways how but I'm just not sure which one is recommended? Is there some...
I'm having trouble capturing the original value of the func_matricula field before the replace and before the glideajax. Could you help me? I need to insert the value into the v_chaves_fta field.function onChange(control, oldValue, newValue, isLoadin...
I’m experiencing an issue where a custom column I created in a report is not visible when the report is added to a dashboard. The missing column is a calculated field defined directly in the report (not an actual table column). It displays perfectly ...
Detailed descriptionWhen we forward any email using FW instead of reply (RE) it is creating new case instead of attaching. We see inbound action Update Case via Reply for EaaI for Reply email which is using flow designer for further processing and cr...
Hi,I have one Requirement,if the user is created RITM Record in sc_req_item table and Assignment Group members only should allow to edit the Variables check box.Assignment Group dont have any role. I have tried client script on table level and client...
Hi,Good Day,I need help on the decision table reference field.We have created a decision table with reference field in the result column with reference qualifier configured.that reference qualifier works for the drop down list but when i click on the...
Hi,I am working with a field that contains LDAP Distinguished Names (DNs) concatenated using ^ as a separator. I need to extract the CN (Common Name) from each DN. CNs can be either numeric IDs (e.g., 02042174) or person names that may include escape...
Hi, Since it is not possible to show emails in the activity stream on the employee portalService Portal: Email activity is not displayed in standard "Ticket Conversations" widget - Known ErrorI was thinking of creating a new tab in the standard ticke...
