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flow designer jira spoke

Hi, My requirement is to integrate Snow and jira bi-directional, as part of it i want sync comments between two. So i am working on flow designer here i want to compare latest comments from incident record and jira, if the comments are same it should...

Engagement Messenger - Multiple Modules

Hi Team, we had a scenario where we need to create different Engagement Messenger modules for different external applications (Multiple Modules for Multiple External Applications).Had the followng questions.1. How to identify in the Virtual Agent fro...

DileepD by Tera Contributor
  • 1434 Views
  • 2 replies
  • 0 helpfuls

Resolved! Record producer load data using csv in scoped application

I tried in Global scope and  follwing script  from https://github.com/goranlundqvist/YouTube/blob/master/Episode%2016%20-%20Import%20data%20through%20Record%20producer.js/Record%20producer%20Script.jsworks finevar transformMapSysIDs = '3a4a3c714fb7a3...

ibhati0991 by Tera Contributor
  • 963 Views
  • 2 replies
  • 1 helpfuls

Order a Order Guide using script

Hi All, I am trying to create a order guide using script. so i would like to know is there any API we can use to dynamically order a order guide to generate 1 request and multiple ritms inside of it. I have tried SNC.ScriptableOrderGuide API. It is c...

Community Alums by Community Alums  
  • 3620 Views
  • 4 replies
  • 2 helpfuls

Accessing scoped application tables via Table API

Hello Community, For some reason I've lost the ability to access tables of a scoped application, using the Table API (Yokohama). It used to work, but I probably did something wrong. And I can't find the culprit. I'm always getting a 403 with the resp...

JG6 by Kilo Guru
  • 2691 Views
  • 5 replies
  • 3 helpfuls

Resolved! Editable Access for End Users on RITM Variables in Service Portal

Hi All,I have a scenario where I want RITM variables to be editable when the RITM state is “Refer Back.”ContextChannel: Service Portal (custom widget rendering variables)What I did:In the widget, I check if the RITM state is “Refer Back.” If true, I ...

Sirri by Tera Guru
  • 2016 Views
  • 10 replies
  • 1 helpfuls