Requirement: I need to pull 100K records from one of the table e.g. sys_user. Solution Attempted: I know table API works through pagination technique using sysparm_limit, sysparm_offset, and sysparm_query parameter. However, I wanted to see if anyone...
Hi all, I had a request come in to allow for users to close their own requests (RITM) in case it was submitted in error or if it is no longer valid. I already had a "Actions Buttons" widget on my Service Portal for closing incidents, so I copied this...
Hi All, I could see the 'Tags' column in Incident list: But when, I try to check that in the column definition of the table: I couldn't find the column in there. Also, to be double sure, checked column definitions of task table: Neither was the co...
Hi,I have a Catalog Item where users can select a group and a list of users. What I want is to look at that group members and set up an alert (or confirm) that says whether any of the users selected are already in that groupOr I guess I could do th...
Hi All, We have a requirement to display an image in email body (Not as attachment). Image displays properly when i preview email in service now but image is not seen in customer mail box. Below is the logic currently used in email script - url is ...
So I have an update set in my Dev environment that is "In Progress". I would like to clone my prod instance into my dev, but don't want to lose my update set that I'm still working in. So, here are the steps I'd like to perform. Move my "In Progress"...
Hi Team, Can anyone share me a technical design document for the Discovery tool. In my company my manager asked me to create a technical design document for implementation of discovery module in servicenow. So any technical design document of any p...
How Timer/Stopwatch can be added to the form so that when user open the ticket can able to see the remaining time for the ticket so that user can solve the ticket. When User clicks on Publish button then Timer/Stopwatch needs to start. Note: SLA's a...
Hi All, How to add custom icon to glyph in icon link ? Thanks, Naga.
Hi Everyone, We have upgraded one of our instances to Paris and was trying few options in ATF. I can see they have included UI actions in related tabs as a new feature in ATF inParis release. Is the interceptor option also added in Paris? In our impl...
Hi All,i have a client script which passes role to script include in order to get all the group names of the selected role from sys_group_has_role. In sys_group_has_role, the role field is again reference to another table i.e., sys_user_group.Kindly ...
Hello everyone, My use case is in my parent form, I have meeting start and end date fields where the end user select the dates. I also have the same fields in my child form. How do I copy the start and end date from the parent to child form when th...
Hi, I have a workflow running on a custom table extended from task. There is an approval activity and when approver rejects the requests he adds notes/comments to requestor. Requestor could edit his request based on the comments/notes and request bac...
I am trying to write a Flow designer to send specific emails to specific people when something specific happens on a Requested ITEM (sc_req_item). But this table does not appear in the dropdowns in the flow designer. Is this on purpose or is this som...
Hi All,Can anyone create an email notification to delegates when he is added as delegate.The mail should only contain the fields which are checked(true).Fields in delegate tables are:Approval,Assignment,CC Notification,Meeting Invitation.Thanks,Subra...