Hi Developer, I have to create UI page that accept the user inputs (Multi choice questions - so mainly these are like survey questions to choose one option(Y/N)) and on clicking submit button a record should be created in the custom table that I have...
Hi All, I am looking for a recursive script to get all the parent business services, here is my requirement there is sla definition on the business services, when we select that business services on incident form that particular sla will get attached...
Hello all, How to calculate the currency fields: Capital Budget and Operating Budget and summed of these fields should show in the customized field i.e., Total estimated budget. For example: Capital Budget + Operating Budget = Total estimated budget...
Hello all, @shloke04 @Ankur Bawiskar @Dan H Can anyone explain me how duration field calculated in the incident form ? provide an example to understand better. I have referred a few docs and it wasn't clear for me. If possible please explain Busines...
Hello all, I have a custom application, extended "task" table. i need to get the task duration, like from record created to closed, taken how many day. Refer to table below, there time data is all empty, how to make this available? Thank you.
I have a requirement to compare change planned start and actual start. if actual start is before planned start, give user an option to select YES to continue or CANCEL to stop and not save. I create an on change client script but change does not cont...
Hi Everyone, I have a business rule that runs on the sc_req_item table before insert. It copies some variables from the request item to the parent request (sc_request) "requested for" field. I need to do this before insert so that this change is alre...
Hi All,I have a situation in which if an approver is not approving/rejecting the request an escalation email goes to his/her manager in 2 days. That works fine through scheduled jobs.Now I also want to add the manager to approver to approval list a...
Hi Community, I have 2 variables named- Required date and expired date. The requirement is that maximum selectable 'expired date' should be 'required date' + 3 months. Can someone help me with this?
Hello All, Lets take a table incident.Go to the list view i.e incident.list.Click on the context menu Views as showed in the screenshot.I would like to hide the default view from some users.Is it possible through view rule?If not how to do this. I ho...
Hi there,I'm relatively new to ServiceNow, just finished the fundamentals path and I'm on my first project.I worked as webdeveloper for many years, so I do have a quite good understanding of many programming languages and logics. Only a hard time som...
Hi all, Please help! Over the weekend we upgraded our test instance to Rome from Quebec on 3/5/2022. I happened to look at the System Logs when testing to make sure LDAP sync of users/groups was working. I saw some "unable to load certificate..." ...
Hi i would like to know that is there a code or substitute for .replace? I got a Script Include which generate a PDF but i got a problem encountered it only replace one declared value and doesnt replace the same second variable. What method should i ...
Hello, I need help on restricting users belonging to Legal Group from seeing other assignment group from the dropdown. For Example, Zackary Mockus is a member of Legal Group and Legal Group has sn_incident_write role. Any members who are in the Legal...
Good afternoon people, I'm getting started with Flow Designer and I'm stuck on how to create a new record in a table(sn_customerservice_base_follow_up_detran [Target Table]) based on the values of another table(sn_customerservice_case [Origem Tabl...
