Hi there, I'm planning to create a custom Flow Action that runs once. If it fails, it should wait for 4 hours and then retry once more. If it still fails after the retry, it should return a failure output. the number of retry should be configurable. ...
Hi All,I'm having a requirement that is when a delegation request is submitted, I wanted to allow only specific approvals to be delegated. For example: A approver "Abel Tutor" has 10 approvals, 5 approvals for Service A and 3 approvals for Service B ...
HI Community, In our dev instances currently sending and receiving email is disabled...But now i need to test few case im going to enable the receiving email as true and not the sending.So if i do that system will receive only emails after it is enab...
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in the Employee portal, the Search Resources option is missing our prod instance under the topic list, but it's available in Dev.I didn't find an option to enable this in prod. anyone can suggest how to enable this option?
ESC Portal is not redirecting to SSO.We have done cloning last weekend Prod 1 to Prod 2 SSO is configured and working as expected in both ProdIn Prod2 When we open employee portal https://xxxxx.service-now.com/esc its not redirecting to SSO, just lan...
Typically how many non-prod instances are included as part of ServiceNow subscription? Are DEV, TEST included by default without any additional charges?If we want more than that like UAT, SB instances etc, do we need to purchase? Is there any criteri...
I have a topic called "Show HR cases" in virtual agent, it displays all the active HR cases which are opened on behalf of the user who logged in.once user opens any case, then I need to add a question "Would you like to chat with the "assigned to"(Th...
1) I have created field on Business application [cmdb_ci_business_app] table. That field in of type "UI Action List" and labled "Business Criticality". 2) I have created a UI Action and linked the sys_id of this UI Action in the above created field i...
Hello, I have a custom string field on record producer, which should allow only integers with decimals and add commas I have have added below script in catalog script but it's not allowing decimals and user is not allowed to enter only 0 value. var r...
Hi All,I want the approver name from this Approval (sysapproval_approver) table into the current notification Requested Item (sc_req_item) table.How do I scripted that.Regards,TMKam
Is it possible to use React in a ServiceNow instance? Is anyone doing this in production? Pros? Cons? Please let me know and thanks in advance for your help.
I have been asked to check the attachment header of a request. I have tried using an attachment variable and got it to work. I have a client script that takes the sys-id of the attachment and calls an include script that checks the format and hedears...
We wanted to add a hyperlink in a notification but the from shouldn't have menus or button Is there a way for that?
Did you know ServiceNow has enhanced instance security with new ACL types?In ServiceNow, data is everything — and keeping it secure is a top priority.Recently, I encountered an interesting scenario while filtering records in the native UI, where I r...
