Ideally, an attestation respondent will see all published implementation procedures(procedure is a policy of type - procedure) related to the control they are attesting through clickable links in the attestation UI. The links should take a user to t...
Hi All, How to Edit condition in Total CI in CMDB Dashboard, currently it showing all ICs including retired, We need only Operational CIs. Please assist where to modify the condition. Regards,Saranya
Hi All, We have 2 onChange client scripts running on same field. In Dev, cs 1 is loading first and cs2 is loading second which is setting expected behaviour. In QA, cs 2 is running first and cs1 is running second which is creating discrepancy. in Bot...
We turned on Now Assist in the Virtual Agent for our client. The Source feature, where Now Assist shows where it got its answer from, is not working at all. It will just give a plain text number, almost as if it is trying to provide a source. Thos...
Hi All, Can we create playbook experience outside of the Agent Workspace ?. Requirement : I want to create Playbook Experience on project table as Record Generator but don't want to configure it on Agent Workspace. I would like to show it on Project...
I have a custom-scoped application that I created several years ago, which is still used by my clients. I had made a dashboard for this application with a lot of reports using the Core UI. I started developing a workspace for my clients for this cust...
Hello, I want to create a widget in portal with iframe tag. Within that widget I put html <iframe and I use an external website( for test I'm putting www.youtube.com.However it doesn't work and the video is not showing up.I believe the error is cause...
it asking for the user role while saving the ui page ??
I had created a record producer before cloning but now after clone when we restored our update sets to the instance, it is available in the backend, able to see the form by clicking on try it. But it is not visible on 'sp' portal.Checked category, ca...
I want to create a custom workspace. Instead of creating page variants from scratch, I would like to copy pages (or page variants) from an existing workspace and use them in my custom workspace.I tried using the Clone option, but it only clones the ...
Hey guys , i am trying to retrieve the impacted services info for the change request. I tried to pull data from task_ci and task_cmdb_ci_service but the results don't seem to be matching with what I see in the ui . Any suggestions pls?
Hi everyone, I’m working on a simple validation use case in ServiceNow UI Builder and need some guidance. Use case: I have an Input component and a Button component on the page. When the button is clicked, a client script runs. The script checks t...
I created the following link for a URL from Arguments in filter navigator:/now/nav/ui/classic/params/target/u_reaa_list.do%3Fsysparm_query%3DGROUPBYu_sqt_id%26sysparm_first_row%3D1%26sysparm_view%3D It works for admins. The user has write permission ...
hi, i have a custom table whereby theres column: column A: building codecolumn B: building name in the catalog item, is there anyway i can display both in one variable? tried ref_ac_columns but its not working
There is an OOB notification "Change Survey" for change request which gets triggered once the event task.send_survey is fired. I am not able to find this event and its not triggering the survey. Can someone help in understanding how this event is fir...
