Hi everyone, Good day! I'd like to ask if it's possible to change the "Comments" label inside the Compose section in Workspace view, but apply the change only to a specific table/records, in our case, the HR agent workspace. I need to change the labe...
Hi Team, I need to set short description field in SCTASK based on the variable of a catalog item. If variable option chose as 'a' then short description should be read as 'need new project in a' . if variable option chose as 'b' then short descri...
We have a flow that is triggered when an RITM (Request Item) is created. This flow copies any attachments from the RITM to SharePoint upon submission. However, users may add attachments to the RITM even after it has been submitted. How can we modify ...
Hello All, As I'm using Field level encryption 1st time So, while creation of module access policies there is script type. Could you please explain me how we can use business rule? let's take TATA_IPL table and "tata_ipl.admin" role should have acces...
Hi,I am trying to connect to a live agent from virtual agent and for some reason it isnt workingI have followed all the knowledge articles, blogs but it doesn't seems to be working for me.I am trying to replicate the exact use case as mentioned here ...
Hi All, Scenario is, there is "Add" button declarative action created on "Incident Caused by CHG" related tab using Incident table. Same "Add" button is appearing to another "Incident Pending Change" related tab as well which is also referring to the...
1. on the compliance workspace i want to restrict the height and width where "the authority document name is displayed on the top right corner in bold letters" , if this is now possible then,2. is it possible to change the referencing as it is gettin...
Hi Friends, I want to know the inbound email which fails to create any record on ServiceNow. We are using using flows as well for creating records. Thanks,Anji
wanted to display this template on the outlook as the user clicks on the survey notification but i am unable to create this format on outlook
Hi, I need to create user criteria based on Title. I used below script and it work fine for one Title however I have to use multiple Title and when I use multiple Title it doesn't work. var userCheck = new GlideRecord("sys_user"); userCheck.addQuery(...
Open source testing tools have revolutionized how software teams approach quality assurance. Unlike proprietary solutions, these tools provide full access to source code, allowing developers and testers to customize features and extend functionality ...
Hi Everyone,We are planning to Index the following fields.1. Custom Corelation ID field on Security Incident [sn_si_incident] Table.2.Employment Number field on HR Profile Table3.Code field on Cost Center Table4.Custom field on a Group table5.Custom ...
Hi All , I am creating one Ui action in the workspace . Ui action is working fine in the native view but in the Workspace its not working .Note : Alert is coming with the sys id the record in the workspace and after that its going inside the script i...
Hi, Working on requirement, where user wants to manage their stationary with below hierarchy:Customer has "ABC Laptop Bag" (ABC is brand) with some tracking code suppose ABC-Bag. They have 30 total quantities of this bag, each with unique serial numb...
I have a requirement for my BCM client ..when u click on update dependencies ui action on the bia record in workspace right now it will update all the dependencies level but our client wants to limit it for first level of cmdb dependency..Is there an...
