Yesterday I asked for some help in getting the correct values out of a list collector variable I had in a catalog item and it was very helpfully solved thanks to @Swapna Abburi:Flow help to update a user record I would have thought I could just simpl...
I would like to extract a specific string from a function field.Specifically, a value such as "[ABC]XXXXX" is entered in the short description, so I would like to register the value extracted from only the "XXXXX" part in function field A.Is this pos...
Hi All,getting an issue while assigning a child change request to my current change request. issue is happend just after Yokohama release,please suggest to how to troubleshoot.
I’m encountering an issue with the Child Incidents related list on the Incident form in our ServiceNow instance. When an ITIL user tries to use the Edit button to add multiple Child Incidents to a Parent Incident via the slush bucket, only the first ...
In Idea module, there is a field called Stage. I want to know how does this field get value stage from Demand or Project or Defect like in this image and show that table state on the list => I want to create a filter on this field on my custom Servic...
Hi Everyone, I have created a UI Script in Custom Scope 'A' and I want to call this script into UI Action which is present in custom scope B. Is it Possible for me to call cross scope UI script into UI Action. UI Script:functionsUIscriptHelpers(); ...
I have a requirement where I need to display multiple values in a single reference variable within a catalog item.Example:Table: u_matterI need the reference field to display a combination of u_name and u_client_number, such as:TPGROUP – 124596I’m fa...
Hi,I am kind trying to debug why an asset is created when we set on Hardware Model record, asset tracking strategy as "leave to Model category" ?When discovery creates a new windows server a model is to it and a new asset is created. I would like to ...
Hi Community,I'm trying to enable support for uploading .sta file attachments in our ServiceNow instance, but I'm running into an issue.What I’ve Done So Far:I updated the system property glide.attachment.extensions to:pdf,docx,xlsx,jpg,png,staI veri...
I'm trying to log in to my PDI : https://dev328483.service-now.com/login.do, however, I'm getting this error User name or password invalid. To reset your admin password, click here. Please note this is different than the credentials used to sign in t...
Integrating ServiceNow and Salesforce can be a game-changer for businesses looking to streamline workflows, enhance customer experiences, and improve operational efficiency. Whether it's syncing incidents with cases, automating approvals, or ensuring...
I have an UI script which is triggered on the the load of the portal. Have included the UI script in JS includes of the Portal Theme . Tried adding gs.getMessage / getMessage . It is not working.
I am trying to create an interactive filter using dynamic content blocks on the sys_user_group table to apply on a report based on a Database view that does an either or on a couple of group fields on the DB view. Unfortunately, the dropdown is not p...
Hello community.I wanted to automatically integrate incidents created in PagerDuty with ServiceNow, so I followed the instructions on the following site to set it up.https://support.pagerduty.com/main/lang-ja/docs/servicenow-integration-guideIn step ...
I have a variable in a variable set that shows all users by default and they do not want to change that, but on an order guide and the catalog items under that order guide, they want that user field to only show active users. Script Include var Filte...
