Hi Team, I have a requirement to give the POST HTTP link for submitting the catalog item request form,I have tried using:Namespace: sn_scAPI Name: Service Catalog APIBuy Item (POST)sys_id: (Given sys_id of catalog item)In Raw Data:{"sysparm_quantity"...
I have two fields 'var3' and 'var4'What i want is that when the user selects an option on Var3 then on var4 only those related options should appear. So basically, theres 2 fields both it various choices, but there are some that when selected the var...
Can we do load data/import data on data source using script or APIs in scoped app?
I have a catalog item that has as requirement maximum 1 order per person.What would be the best practice on how to do this?
Hello Community, I have implemented a Flow Designer flow to send an email notification when an SLA is nearing breach. Below is the high-level structure of my flow:Trigger: SLA Task (task_sla table)Action 1: Lookup Records (to fetch Case details)Actio...
Hello All, I have a order guide which has a Lookup select box variable "Model" referenced to Vendor Items table(pc_vendor_cat_item). In this variable I am display the product model names as choices for the user. My requirement to display the price of...
How do I remove these 2 in CSM workspace. I cannot find it in the list
We would like to be able to have an incident number and the short description visible in a reference variable on a service catalog form when a user selects the relevant incident number. We've also been unable to get the short description to show in t...
I have noticed through monitoring and reporting that on a certain midserver we have the number of Agents reporting "Up" decreases over time. Despite the hours where our operations are active, the number of machines reporting UP is quite low. I did th...
Hello everybody, We have a Requirement for a Catalog Item, to enable Users to order a new support group.The users can enter their preffered group name into a single line text field for which i would like to implement a validation, so that group names...
In ServiceNow, I used the OOB Form Widget in the portal to display a form and view for specific table. Now the user is able to edit the fields, but when the user clicks Save, some field's value is not getting captured. That field's value is being set...
Hi everyone, I'm currently working on incident creation using inbound emails and event management. Here's the issue I'm facing: An inbound email correctly triggers incident creation via a configured flow.After resolving the incident, if a similar inc...
Hello All, I want to Create Cascading Filter/ Dependent Filter in Performance Analytics. How I can create this? Thanks In Advance. Thanks,Shrikant
I need to create a Report for calculating Duration of Approval State.For e.g Duration for Approval state: Requested, Approved or Rejected.I tried to create Metrics on Approval Table but I cant see Records and Duration created in Metric Instances Reco...
