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Resolved! I need to set short description in SCTASK

Hi Team,   I need to set short description field in SCTASK based on the variable of a catalog item.   If variable option chose as 'a' then short description should be read as 'need new project in a' . if variable option chose as 'b' then short descri...

Udit5 by Tera Contributor
  • 3635 Views
  • 6 replies
  • 1 helpfuls

RITM Attachment Sync After Submission

We have a flow that is triggered when an RITM (Request Item) is created. This flow copies any attachments from the RITM to SharePoint upon submission. However, users may add attachments to the RITM even after it has been submitted. How can we modify ...

How Module Access Policies Work for Script Type

Hello All, As I'm using Field level encryption 1st time So, while creation of module access policies there is script type. Could you please explain me how we can use business rule? let's take TATA_IPL table and "tata_ipl.admin" role should have acces...

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Resolved! workspace header for compliance workspace

1. on the compliance workspace i want to restrict the height and width where "the authority document name is displayed on the top right corner in bold letters" , if this is now possible then,2. is it possible to change the referencing as it is gettin...

Umohit07_0-1760438090102.png Umohit07_1-1760438172872.png
Umohit07 by Tera Contributor
  • 746 Views
  • 2 replies
  • 2 helpfuls

issue in rendering HTML in Outlook

wanted to display this template on the outlook as the user clicks on the survey notification but i am unable to create this format on outlook 

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Umohit07 by Tera Contributor
  • 1109 Views
  • 3 replies
  • 2 helpfuls

Resolved! How to create user criteria based on Title

Hi, I need to create user criteria based on Title. I used below script and it work fine for one Title however I have to use multiple Title and when I use multiple Title it doesn't work. var userCheck = new GlideRecord("sys_user"); userCheck.addQuery(...

jituksingh by Kilo Guru
  • 2411 Views
  • 5 replies
  • 3 helpfuls

Resolved! Indexing Fields in Servicenow

Hi Everyone,We are planning to Index the following fields.1. Custom Corelation ID field on Security Incident [sn_si_incident] Table.2.Employment Number field on HR Profile Table3.Code field on Cost Center Table4.Custom field on a Group table5.Custom ...

Madhan007 by Tera Contributor
  • 2201 Views
  • 9 replies
  • 4 helpfuls