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UI solutions for fulfillers

I am building a custom app  in serviceNow using studio. what UI should we use for our fulfillers? should we use UI16/Dashboards/ custom workspaces/Service operations workspace. we dont have App Engine Studio(AES) installed in our instance. so we have...

catalog creation

I am creating a catalog form and would like to know whether there is a standard approach to implement filters using a single script. Scenario 1:If a ServiceNow form contains 4 input fields, but the final output requires 5 or 6 fields—where the additi...

iwsservicen by • Tera Contributor
  • 646 Views
  • 1 replies
  • 0 helpfuls

Post a message to teams as a different user

I've managed to get the MS Teams Graph Spoke working and I'm able to post messages to teams channels. However every message looks like it comes from the Azure admin that approved the OAuth connection (this was done in Flow designer when I configured ...

spike by • Mega Sage
  • 3936 Views
  • 4 replies
  • 2 helpfuls

Timeout issue with inbound REST API

Hi All, I am running into an issue where my API calls "/api/now/table/incident" are timing out.As far as I understood , it could be an issue related to payload size and data volume  My question here is what is the payload size limit to prevent such i...

tesnimk by • Tera Contributor
  • 3804 Views
  • 8 replies
  • 0 helpfuls

convert UI Action to List Action in Workspace

Hi,I created a UI Action on wm_task record that convert the form the pdf in a specific format and download the file to the login user computer.Now I want to do the same Action but on a List so that the user can choose multiple records and click on th...

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Alon Grod by • Tera Expert
  • 1999 Views
  • 3 replies
  • 0 helpfuls