Hello, I am attempting to create a custom role called "Incidents_all" to allow select users full access(except ability to delete a record) to Incidents. We are trying to break full ITIL access down in duty specific roles to control access. I created ...
Hi,Im trying to populated the field 'Return Date' from specific catalog item variable but the field is not populated.What am I doing wrong? var dt = new GlideRecord('sc_item_option_mtom');dt.addEncodedQuery('request_item.number=' + current.request_it...
Hi All, I have use of my PDI, but recently can't start building with my App Engine Studio, the screen is just blank never opens the page.What am I doing wrong any help would be much appreciated?ThanksMeesh
Hello,i have a service request to add users to ServiceNow Groups. the first part of the flow asks for the requested for manager's approval.I'd say 80% of the time, there is no issue and the approval for the manager is generated.however, the other tim...
Just upgraded from Quebec to San Diego This Business Rule attached to the Change_Request (function executeRule(current, previous /*null when async*/ ) { var ctask = new GlideRecord('change_task'); ctask.addQuery('change_request', current.sys_i...
Hello, I am working on a custom scoped app and using UI Builder. I am trying to show a drop down list column in a "Simple List" or "List Control" with values from a reference field. The user will choose a specific value from this Drop down list ...
Hello, We have a custom group field on change request form. And I have given that field name in system property so that when we “copy change” ui action that custom field also gets copied to new change request. But, if we create a change request with ...
Hi All, Currently our instance is in PST timezone. We have created a field on Incident form and I want to set the value as follows.<Incident created date> <8 AM EST time zone>which means, I want to convert 8 AM EST to PST and need to place that time ...
I have a flow which uses a for each loop over MRVS and creates new RITMs for each row - I then delete the main RITM on the condition that it has no assignment group... I have an ask for approval action (which did work) but no longer does, because the...
Hi experts, I'm trying to get a dynamic filter option returning an array working but although it returns properly an array of string. The filter doens't work the script is When running the script here is the logI tried many things, ensuring that the ...
Hi,Can anyone suggest what have to be rectified here i am using as the normal code snippet in onBefore transform script but seems it ignores all time . When i dont use ignore== true in below code it always inserts and not following IRE rule. There is...
I have a transform map which is taking data from source table (Table A) and populating Target (Table B). Now I need to delete all existing records from Table B every time before the transform map runs. As I want table B to have exact same data what's...
Hello everyone, Is there a way to hide related list attributes in PDF export? When a record is exported as PDF it is showing all the report details at the top and also shows related list attributes such as title, query condition and so on. I am able ...
Has anyone ever run into this issue? Scoped AppCustom FormTable Name "x_[scoped_app]_tdl"Table Label "label"Column Labels in sys_dictionary blankNo Reference to table in sys_documentationCannot change Label by any means, including scriptsCannot add C...
I have Created a Widget with the Filter option using Search option . and the HTML and server script is working fine and the Records is searched easily by search option Now i need to Add one more Filter in that Widget like the marked one i need the Fi...
