Hello,I want to hide a module 'Custom Assets' when the current logged in user is not a manager. Is there any way of scripting this?I tried writing a Before query business rule on the modules table to list all modules except Custom Assets but it hid...
Hi there, We have a catalog item and all records being created contain a generic title (short_description) that was originally added when the item was created. This is problematic because in our list view it has become impossible to easily navigate ...
Hello. I created a variable to get the user to enter a phone number. I would like to limit this variable as below. ・Only half-width numbers numbers can be entered. ・Set the maximum number of characters Now, i set 'type' to 'Single Line Text' so shoul...
field types
I tried the simplest test that I could conceive by uncommenting the provided code for a "Run Server Side Script" activity. It failed. What am I missing?
I am trying to trigger an event from a fix script which I will eventually convert into a scheduled job. I want to basically trigger the event when there are any new records created on a custom table that day. I have the below script which I can see h...
"Time Worked" field to be made Mandatory at the time of closure of Incident ticketDisable the Auto Timer for Time Worked Field in Incident TableMake the Time Worked Field mandatory only for Incidents.
I import some knowledge articles from another system into a staging form. Now I'm trying to create a new Knowledge Article but the Article Body is blank after my GlideRecord. I've tried a couple of things:This doesn't work (gr2.text is blank): ...
Does anyone know a way of using Bootstrap's alert-warning style in place of the default gs.addInfoMessage() or gs.addErrorMessage() styling? I'm trying to do this in a display business rule.I've tried playing around with hacky CSS stuff, but that had...
Hi Team, We were using SAML and the user clicks on logout , it is redirected to the SSO login page wherein user will be asked to entered credentials whereas when we recently moved from SAML to multisso , when the user clicks on logout it is not redi...
Hi All, I am trying to create a ATF to create HR Knowledge Article. However I am unable to select Knowledge Base as a field itself when I have selected Set Field Values Operation for Table kb_knowledge. It does not come in the list of fields and henc...
I have a requirement to query a table by sys id and the retrieved record should be passed to client controller. server side: var rec1 = new GlideRecord('incident'); if(rec1.get(sysid)){ data.sysid = rec1.getUniqueValue(); var abc = rec1; console.log(...
Hi SN Community, I need to send a 'notification' from a Scoped App which needs to be dynamic and hence use an 'email script' to determine what's to be included in the email. There doesn't appear to be an option to create a new 'email script' via the ...
Hello, I am currently working on a cmdb scoped application that imports external devices from a 3rd party into Servicenow. Currently working on importing software instances installed on devices. The devices themselves have already been imported into ...
in service portal i have a page with one widget the server script on the widget needs a sysid i thought i could put the sysid in the url and retrieve it in the server script on my widget, like so: my url is: myservicenow.com/sp?id=mypageid&sysparm_...