Resolved! Update CHANGE Closure Information
Hi all,On a change request, I accidently put unsuccessful on a Close code rather than successful. Is there any way I can update that to successful as an ADMIN? Thanks in advance.
Forum Posts
Resolved! Adding workspace to header
Hi All,can someone tell how can i add my another workspace under this menu attached in my screenshot.
Results of failing an Access Control (ACL) Rule - Screenshots
This Article describes what happens when a user fails an Access Control check (does Not have rights). For a better understanding, let's explore what that looks like VISUALLY... Read, Write, Delete and Create Access Controls may be defined at the Rec...
how to recover lab instances on Now Learning?
Is there a way to recover lab instances on Now learning once they expire. i have not finished the work and need the application that was built on that instance to still be available to proceed with the other labs.
The flow designer has to trigger every 180 days
Hi All, We have flow designer it has to triggers for every 180 days on july 1st, when I am giving trigger condition as repeat 180 days, it is not visible on schedule list. could anyone please help on this. Regards Mounika
Resolved! My gs.eventQueue is working
Hi Everyone! I've written a UI Action that clears a couple of fields, resets a dropdown menu, and triggers a notification when a custom button is clicked. The trouble is that the function never executes the gs.eventQueue -- it hangs on that line of...
record not found
I am trying to view a record in sys_user_group table in list view to form view. When I click on the group, I get an error 'Record not found". I checked the url and found that the it's redirected to "label.do" instead of "sys_user_group" table for thi...
How to: Set seconds to 00 and round to quarter hour for date time then add duration to get end time
I wanted to share this script after many google searches and combining different solutions. Hope this helps someone else out there! My base need was:I wanted to have my users select the start date and time and input the duration so I could add them a...
Unable to import attachments through XML
Hello Community, Can anyone let us know if there is any possibility to import the attachments through XML from one personal developer instance to another personal developer instance. So we have 10 attachments related to the incident table in instance...
Resolved! How to remove a custom field that was created with a fix script?
Dear Community,with the help of a fix script, I added a custom field 'u_prio_group' to the child tables of the 'cmdb_ci_service' table. Now the customer wants me to revert this, but as I'm quite new to coding (and the fix script was not written by so...
Expose Standard Change Templates to Customer via Service Catalog
Hello ServiceNow Developers. I have a number of Standard Change Templates created and I would like to expose them to my customers so that they can request these changes. For example, they can trigger a standard change to add a network port and a sta...
Insert new row embedded list
Hello expertsI have an embedded list on a form. Only users with role X have write permission (ACL) on this form. However, for the embedded list, users which have role Y should have create/write permission too. The ACLs on the embedded list table are ...
Resolved! How to create a report for cases that moved from one specific assignment group
HelloI need to run a report about tasks that moved from one specific assignment group.How can I achieve this ? Via Metrics ?Thanks
Timeout issue on REST Import set
Hi Experts, We are facing timeout error on REST Import set, due to this error/issue none of the records are getting created in ServiceNow by using Import set. Could you please suggest how to fix this issue ? Thank you.
Display label and displayvalue in AJAXTableCompleter
I have a catalog item variable that I am trying to display both the NAME, CAPACITY and FREE SPACE of the options. However, it looked like this when people are searching. Here's the Variable attributes added to the variable:ref_auto_completer=AJAXTabl...
