Hi,We are trying to give a clickable Link as an output in the Virtual agent which will open in new windowThis is fairly achievable using link output/HTML output/Text output. This feature is working correctly when we test in designer but it is giving ...
As per the requirement i have created one new notification and that notification should trigger everytime when a new incident is inserted/created but it should trigger after 10 seconds of incident creation.notification should triggers to assigned to ...
Hi All, I need to remove the options available in one list collector based on values selected in another list collector in one of my catalog items. Both the list collector's are referring to same table with same ref qualifiers and hence listing exact...
Hello, So I have been building themes for NEXT UI, and I was using the website https://theme.deoprototypes.com/color-generator-p/ but it seems to no longer work. Does anyone know if they took down the website? Are there any alternatives? Also I have ...
Can Anyone help me out? I have created a UI Action Dialog Box for which, assignment group value is selected it should display only the users Who is part of that group, once it submitted the values should be auto populated. in form... For Example, in ...
I have one specific service that I want users to be able to submit a case for an inactive user. I want an inactive users to show up on the subject person reference variable. Currently, only admins can see inactive users on a reference variable. I bel...
Hi all,I have a requirement where I have to auto populate a Assigned To and Assignment Group field on Incident form with logged in user and his/her Primary Assignment Group.
We are trying to populate the assigned_to when creating an incident record using a post to the table API. POST https://xxxxxxx.service-now.com/api/now/table/incident We are able to use the user's name, or email, or user_id to do this, but we want to ...
I have what I feel should be an easy fix (at least in JavaScript outside of ServiceNow). I have a requirement of displaying a currency field with two decimal places no matter what the value is. When I edit the field client-side in a form and input ...
I have a custom table in that i have 2 fields start date(date field) end date(date &time)when user select start date end date should not allow to select after 7 days from start date( ex: start date is jan 1st user can able to select after 7th days on...
Hello Exports,we have created rest message for add the users on ADM group, our script is working fine for success.but if users not added also we are getting the success.how do i defineif condition for respone. (response status" 0 " or response status...
I am trying to integrate oracle OCI cloud with service now (PDI). I did the below: 1. installed and configured the MID server2. Installed the plugins3. Setup the OracleAPI credentials 4. Setup the service account while trying to setup the Discovery ...
Requirement : I want to add the record producers variables to custom table(business case). Approach : 1.Created a BR on insert -request 2. getting variables values from Question answer tables Question: How to map name: value pa...
Has anyone been able to create new themes in the Next Experience? If so, would you mind sharing your JSON into the thread - i have started creating my own, but i don't have a colour pallet generator that works and outputs what is required for Service...
Hi,We need to calculate the P1&P2 incident closure time as "calculate Hours of Full Business Disruption = {(Resolved Time – Open Time) – (Resolved 2nd time – Re-Opened Time)}" for example a incident created today at 5 PM and closed 5:10 PM and tomor...
