Hello experts, Hope you can help me with my query,One of my flow designer action scripts is behaving differently and would like to print some variables and see what values I'm getting from them,Please see the screenshot which I'm trying to print a lo...
Hello.I want to display the report set in the service portal (XXXX.service-now.com/csm) only for specific users.How can I do that?It didn't work even if I specified a user in the sharing settings of the report.※Not visible to external users <What I w...
Hi All, Recently I have upgraded my PDI instance to "Utah" release. Post upgrading I see there are some changes to scripting UI/ editor, one thing I have noticed is when we try to write scripts, system is not displaying any methods/ functions post cr...
I am new to development and am trying to figure the best approach to restrict data access on the goal table to users within their division. Any direction with this would be appreciated.
Hi, I know the below code is wrong as gs.getUser() refers to the current logged in user. if(gs.getUser().isMemberOf('Group X'))&&(current.sys_created_by.isMemberOf('Group X'))){answer = true;} Basically, is there a way of asking the above in a simple...
I am using scripted REST API to create RITM. This is the JSON object to pass the variables to create a catalog item. {'sysparm_quantity': 1,'variables': {'title' : 'test titile','phone_number' : '99044444a2','type' : 'new','approvaluser' : '7a892998...
Couple questions. #1 - I added an attribute on the Description field within the form for our Freight Internal Case view. I added "Knowledge Search" so I was able to then be able to search the knowledge base for any related articles off of what is in...
Hello wonderful community! I'm looking to create a Scripted REST API for a scoped application. The goal is to take a simple JSON-formatted body that contains the field & a new value and use it to update one or more records. But the field is dynamic a...
We have a business rule that is randomly creating duplicate records on a custom table.The business rule is built over the Incident table.When to Run: After Insert/Update, order = 1,000, Major Incident Changes to ProposedAdvanced:(function executeRule...
Hi, I have created property to store choice values and mapping in onbefore transform script using property. It is working fine for other values except for one value which has special character in choice label and backend value(OOB). Property x has be...
Hi All, I am importing company data in customer_accounts table. The excel does not contain Account name or other unique identifier directly from accounts table. There is a role_code that we have for each account but that is stored in separate table a...
Hi - We've had a custom pagerduty integration now for many years, and we need to keep using it because we've made one with different features than what the one in the app store offers. With Pagerduty's new upgrade from REST API V1 to V2, we can n...
Hi everyone,I am writing a client script in record producer to auto-fill a few user info fields based on the requester name (Your_name) entered. (The requester field is NOT a reference field)I managed to write something below to find the requester na...
Hi, Can anyone please tell me the table name I should use to get the activities stored against an Incident (incident) in the API? I have tried a lot, including incident, task, wf_activity etc but I really can't find where these are stored. Also lo...
Hi,Requirement:Close all associated interactions of a case, when the case is set to closed. How to achieve this in BR? Thanks in advance!
